Diagnostic Medical Group has received mixed reviews from its visitors. Many patients report positive experiences, noting that the staff is courteous and professional, handling procedures like X-rays and EKGs promptly. However, some visitors mention challenges with the front desk staff, citing rudeness from one individual while acknowledging that others were more helpful. Parking is frequently criticized, with limited availability causing frustration. Some patients have suggested improvements, such as enlarging the lobby and parking area. Additionally, there are concerns about communication, particularly regarding test results, where some found it difficult to get answers over the phone. Despite these issues, the friendliness and patience of the staff, especially those from diverse backgrounds, have been highlighted as a positive aspect. Overall, while the experience at Diagnostic Medical Group can vary, many appreciate the professionalism of the staff and the care provided during their visits.
Similar feedback as other customers have mentioned. Today the lady answering the phone is dismissive, impatient, and hung up before I could finish my sentence. When I called in a couple of weeks ago, another lady who answered is very kind. Get the kind lady back please.
April 2026
Est 12mins hold and waits half an hour, someone answers and trying to tell them my name and puts me on hold again SMH the reception should be fired
April 2026
Shafalee Angeles is the best ultrasound technician there.