-
December 2023 by Michele Sun
I was here to apply for International Driving Permit, and was in and out in about 15 mins. $ 29, good for one year and cover 150+ countries. I had printed out the application and filled out the paperwork before hand, but needed to take photos which AAA does. When I entered the door I was greeted by a friendly staff and she asked me the purpose of my visit and took my paperwork, and the pointed me to where to take the passport photos. That way she could take care of my paperwork at the same time -- so efficient.The girl took my photos are super friendly as well, and she even let me used a mirror and checked the photos before she printed them out.Friendly, helpful, efficient.
-
October 2023 by Saber Austin
The insurance agent, Amanda Phan, was always checking her computer or playing with her phone (sometimes even not looking at us), while talking to us, which is not professional. Because our native language is not English, she became impatient and rushed us to sign the contract. And even told us there would be another customer and ask us to sign the contract quicker. But actually she was answering her personal phone call. Notice this because we came back to ask another question and she was talking with her friend. This is our first experience with AAA. Still signed the contract, but the overall feeling is bad. The reason to give 2 star is for the kind manager and the receptionist.
-
September 2023 by Mary W
Passport photos $9.84 for members, $20 non-members.
-
July 2023 by JOJO Mac Leod
The place is nice and clean. The people are friendly and I didn't have to wait long for the smog test for my car.
-
July 2023 by kala shenoy
Monica Khwaja, the insurance agent who helped us on June 19,2023 was wonderful. We had gone to update the car insurance for my mom. Monica was extremely informative, knowledgeable and patient throughout the whole process. All queries by both me and my mom were answered very patiently and everything was explained with clarity. I have my car insurance with AAA as well and made up my mind to have Monica Khwaja as my insurance agent going forward. We both thank her for her outstanding service today. I will definitely recommend her services to my family members/ friends.
-
April 2023 by John Wan
Got my passport photos taken and they were nice, also got free maps for an international friend. They also have DMV services.
-
February 2023 by Melody Liu
1 person while chatting at member service counter with ppl waiting in line3 agents at auto repair counterYou know their priority
-
February 2023 by Jennifer Tong
Cathy going above & beyond make sure Got In & OutFast as possible at AAA Member Services.She Answered all my questions regarding RoadsideEmergency Card. Very Knowledgeable & Professional Super Sweet & made Feel very Welcomed. Ask for Cathy really cares for customers getting Best Customer Experience Ever !!!
-
December 2022 by Ray K.
Service is amazing and they have all service in one shop. They can do International driving license and including photo take , all can be done in 10-15 mins. All DMV service can be get it done here at AAA and require to be a membership. Overall the membership is worth it.
-
December 2022 by Lyle Kosinski
Very long waits for DMV services. Go to the one in south SJ instead.
-
November 2022 by Ashok Abraham
Cannot ask for a better service.Came here for my international license wihtout being a AAA member Such a friendly and helpful group of staffs. Super smooth process and even when i was waiting in the line, there were two employees coming to assist me. AAA Brokaw rocks!!!!
-
November 2022 by V S
Awesomely convenient! Never have to go to DMV!
-
September 2022 by Suicide G.
I had went into the branch to make a cash payment for my insurance. At the end of the transaction I forgot to get a receipt. Called the next day explained my situation and during the call was disconnected. Within a minute or 2, without having to call back, I received an email with the receipt attached. Excellent work from professional company representatives. Saved me the stress of having to call back and deal with an automated system.
-
August 2022 by Steven Perez
Great, friendly, and very helpful staff! The facility itself is freakin’ awesome.
-
July 2022 by Darlene Q.
Went in took care of my. DMV service the clerk was very helpful I did not have to wait long and she answered all my questions. I recommend this office . She was kind and very helpful on all my questions . And it did not take long to take care of my business better that going to DMV. Has a great day.