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December 2023 by Stefan Salameh
I had an order of tile through Wayfair that was to be handed off to ABF for final delivery. Wayfair gave me a bit of a runaround, but I was able to track down this San Jose location as the next stop. With the help of Steven at ABF, was able to arrange a will call pick up. He went out of his way to help me track down this freight and follow up with me, and it is much appreciate.
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August 2023 by eric tolle
Simply the best!
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May 2023 by Tianjie Sun
Not so sure for those 1 star comments but today 5/8/23 I received my TV smoothly from ABF. The lady (sorry I forgot to ask her name) who delivered the TV is super nice, helped me to load the TV, transfer it onto my hand truck then then make sure I move into the elevator.
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April 2023 by Emma Grunwald
Had a great experience with Rick and Erica from ABF Freight. Rick was so friendly and helpful. I was stressed about the delivery process, but he made it easy. On time and friendly!
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August 2022 by Hendrik Dahlkamp
Doesn’t deliver to the house, drops it off at the street. Tries to drop off garbage pallet with it. All while I have a broken foot and can’t do it either
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April 2022 by Mike
I ship 150 LTL a month and use 7 or 8 different carriers. ABF has consistently proven themselves to be a highly dependable shipper. Great service, minimal damage. I also like that their website is modern and detailed yet easy to use. They've earned the majority of my business.Update 6/29/2021; I can no longer trust ABF. To cut costs they now move a lot of their freight by rail. Even short hauls. This has caused major transit time issues. What is quoted as a 3 day transit will actually be 6 days. They used to be a quality carrier but now your better off using cheaper LTL options since ABF service is no longer quality.Update 3/16/2022 ; they just keep getting worse. Once a top carrier but now they are worst than most.
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March 2022 by ivy zhou
Horrible service and worse customer service. All of our stuff inside the cube are DESTROYED and they don’t take any responsibility. DONOT USE ABF
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December 2021 by Dylan R
Have no respect or an idea of what expected delivery date means. Have been delayed by over 3x what was originally quoted. Word of advice? Don't plan anything at all around their quoted dates, they will screw you
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August 2021 by Laura Whaley-Whadford
Still haven't received my order that was scheduled for August 9th. Called the company, they needed to 'look' for it and would call back, never did. Still trying to get through to them. Very poor customer service.
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August 2021 by Amber Denham
Terrible company they are big rip off!
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February 2021 by SHYAM VASAVAN
Extremely unprofessional and rude. They give you time window between 8-6 and expect you to wait for them! I understand 2 hour time window but not the whole day!Michelle was very unprofessional and rude.Highly recommend not choosing them
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November 2020 by mark ford
Great service and warehouse
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July 2020 by Mohan Hegde
One of the worst companies to use. I am going to call Lowes and complain about their timeline. My item was shipped on 3rd of July and their Web Site said, it would be delivered on Friday the 10th. On 9th afternoon, I get a call and they say the shipment is delayed and it will be delivered on Monday. When I point out that this is an AC system and I had scheduled for workers to come on Saturday to install it, the company says it is not responsible. Is it too much to ask the company to stick to its own Schedule ?
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February 2020 by DAN ICKERT
Our shipment left Tacoma, WA last Tuesday and 8 days later we are still waiting for it. We should have had it last Friday. Our shop is waiting to run several orders, but can't without this shipment. Apparently there wasn't room on the truck yesterday for the small pallet. Today they sat they have an appointment between 9 and 4, problem is they set that appointment without calling and our receiving closes at 2. Our supplier will not use ABF again when shipping to us. Based on past experience this shipment has been on the dock a few miles away since last Thursday.
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February 2020 by Billygoat Jim
Work whaaaaaaaaaa
