October 2021 by Mary D.
I really appreciate a company that is responsive and punctual. The Apartment Movers are both of those and more. Lezama and Carlos did a great job with my move. They were courteous and efficient. Highly recommended!
October 2021 by Adria S.
Lezama and Carlos were our movers today, they arrived on time right at 9am and began working immediately. They were friendly, responsive and handled our furniture with care. We went over 20 minutes of our two hour schedule but they didn't charge me for overtime in the end. Cash is preferred so be ready for that, other than that if you want your furniture wrapped just specify and they will do it. Overall would recommend and they made our move so much easier.
October 2021 by Vishal V.
Lezama and Carlos helped us move houses. They were very pleasant to talk to and very efficient with the move. We had a storage bed that was very difficult to disassemble, transport and assemble. But they did it without any complaints. The bed frame was very bulky and difficult to maneuver in the small house, but they were very smart in figuring out how to get it up and did not break anything doing it. We had booked them only for 3 hours, but the move took five hours which they completed without any concerns. we weren't charged a penalty for the extra time, we just paid for the total time. This company provides excellent value for money.
October 2021 by Vidhu C.
I've worked The Apartment Mover 3 times now -- within South Bay, to SF, and within SF. The third move in SF was especially noteworthy. Jose & Alex were super quick, and efficient and ensured we reached my storage unit in time. However, the facility was shutting down soon and the onsite attender was callous and unwilling to let us complete a few more rounds. We were stuck in the elevators and hallways and I had to catch a flight! I was pleading with the attender but he simply left. Jose came to my rescue and proactively called his office and agreed to keep the rest of my stuff in his truck overnight, and come back the next day to complete. I was so humbled by his offer and kindness. I booked this company cause I knew they were trustworthy, and I trusted them fully -- left my code and storage unit key too! Jose was super smart and resourceful, and even though the attender abandoned us, Jose waited for me & Ales to make it out of the building and found ingenious ways to keep the outer sensor-controlled gate ajar and then ensured the property was closed properly after we made it out. The next day, Jose promptly texted me in the morning to say the move is complete and even sent me pictures of the empty truck, several angles of the storage unit and the locked door view. Giselle was the office coordinator who kept me in the loop all along and provided a lot of support and reassurance. I would have been in so much trouble if it weren't for Jose, Alex, Giselle and the company. Their rates are more than reasonable for the level of service they provide, and I hope people tip them well. I highly recommend them!
October 2021 by Karen N.
Carlos and Lezama did an awesome job with my move today. They were professional and called before they came. Best experience and highly recommend!
October 2021 by Rohit C.
We had lot of stuff and a long commute so we're worried if this move can be done in 4-5 hours. Carlos , lezama and Hector came and were super efficient. I was impressed by how lezama assembled and disassembled furniture. TV was also handled well. These were things I was most concerned about. They were able to wrap up well within 4 hours including the commute time. Couldn't have asked for more. Highly recommend them.
October 2021 by Roze T.
They were incredibly fast and efficient and respectful. We will definitely call this company again. I knocked off one star because they swung by the gas station on our way to the new spot. They never told us beforehand and they shouldn't have gotten gas during our service (we were only moving 50 miles). Be explicit with management when you book whether or not you will tolerate this action.
September 2021 by Paru M.
We scheduled these movers and on the day they arrived late an hour late. The movers told that they were hired by apartment movers that morning hence arrived late. Our new house had hardwood floor and we made sure on the call before booking they had furniture blankets to protect floor from trolley. However, when they arrived, They said they did not have furniture/floor blankets. The movers were kind to take all the heavy stuff to the first floor without using trolley on the stairs and they were quick. Besides tape , no other packing material was available. Though movers were quick and good , the service provider experience was not good.
September 2021 by Zuleika C.
I'm very happy with the team they moved all my furniture so fast, save me tons of time. Great costumer services I will definitely recommend to friends and family.
September 2021 by Andrea C.
We used these movers yesterday and they were incredibly careful with our items and even brought their own protective gear for our furniture. We have a lot of heavy solid wood items and an over sized couch and they were amazing hauling everything with out a problem. They were amazingly efficient and friendly. I would highly recommend this service to anyone who is moving and has heavy items. We went over time due to not realizing how much stuff we had in our apartment! We felt terrible and apologized but they were very accommodating and understanding.
September 2021 by Simi K.
We recently got to work with this company and it was a great experience! Lezama and Adrian were efficient and had no problem moving heavy furniture up and down the narrow stairs, doors etc. There rates were also better than the other companies I contacted. Thank you Lezama and Adrian for doing an excellent job!
September 2021 by Anthony M.
I would not use this company. I live in San Jose. They have been parking their trucks on my street for over 2 years. We have requested they move them and they just ignore the people that reside on the block. No one that works there lives on the block yet they park their huge trucks there and leave them there for days. When they finally do move the truck they place their personal cars on the block so that they can save the space. We have multiple residents that cannot park their own cars there because of these vehicles constantly being on the street. A few months ago I witnessed my neighbor ask one of the drivers to move the truck and he just laughed and said "no I don't have to". Another one of their workers pulled up in their personal car and got out as an attempt to intimidate my neighbor so that it was two on one. Words were exchanged and my neighbor went into his home. They leave trash on the street as well and their personal cars. How can you care about your neighborhood when you don't even consider the neighbors in it that actually own homes on this street? Park your trucks in front of your house or get a parking lot. Terrible neighborhood consideration. I would never use this company.
September 2021 by Maggie R.
Excellent service very professional and fair price. Thank you Gisel you for your help. Maggie
September 2021 by Sandra N.
Jose and Arturo went above and beyond moving all of our furniture from our third floor apartment in San Francisco. They worked fast but were so careful with all of our belongings. Plus their booking process was so easy. I would highly recommend them!
September 2021 by Tina L.
The Apartment mover used to be good and their price was straight forward. Not anymore. Please beware of their "Driving fee" which was not charged before. I would not recommend and would not use them anymore.