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February 2023 by Edwin V.
I've been going to Detailz Car Care for as long as I could remember. Not only does Fernando have good prices on his details but he definitely cares for his customers and takes care of them in any way he can. I will forever recommend this spot to anyone who needs either a wash or body work done.
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May 2022 by Denise M.
My husband and I have had our cars detailed by Fernando and his crew that includes his teenage son for many years years now. We have always been more then happy with their work and they have become like a family to us. We spend time chatting and catching up and it always warms our hearts to see them. My husband recently closed the garage door on his open trunk oops and sustained a nasty dent that could not be fixed simply. I asked Fernando to check it out and he said we would need a new trunk and that his shop could easily take care of it. I called around to a few places including the BMW dealer and I just wasn't happy with their response as to how long they would need the car and how much it was going to cost. We had never used Fernando for body work but we trusted that he could do the work and so off our baby went into his capable hands. Three days and one new trunk later later our baby is back looking pretty sharp. We are very satisfied with the work he and his crew did and would highly recommend them to anyone who owns a luxury car that is in need of repair or replacement. Fernando is honest and reliable and we are very happy. Thanks so much Fernando you really are the best. Denise and Joe McCarthy SCVCC
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November 2020 by Fernando Campos Jr
Great place!!!!
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October 2019 by L H.
I needed my car cleaned up after a long drive left a streaky mess of bugs on my new car. I called around and found Detailz was less than a mile away from . I called in the afternoon and was able to get a Tuesday morning appointment. Anthony who took my call the day before was kind enough to drive me home as the car treatment was going to take about 2-3 hours. My car looked like new when he was done
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October 2019 by Sherry W.
Bought a Groupon for detailing and used it earlier this year. My initial appointment call was with someone who sounded very irritated and told me that the car couldn't be basically super dirty . So i guess I need to vacuum and clean it some what before i brought the car in. I was told when i checked in that would vacuum the trunk. There was medium size box in the trunk that i put misc things in. When they finished, I looked in the trunk, and it hadn't been vacuumed So back again. I looked again, moved the box and the space under the box had not been vacuumed. Really? Not what i would have expected from a detailing company in the parking lot of a fancy country club . I image they don't do such a bad job on the member' car
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July 2019 by Shu H.
This message is written out of disappointment. I bought a Groupon and they upsell $60 for extra cleaning in seats and put the lotion. However, when I picked up the car, there are obvious dirt and ashes leftover (see pictures), what further upsets me is, how can I trust you've been waxed the exterior (see picture)? I really want to challenge the owner: are you sure your worker has done the job? This is far away from my expectations on a detail more than $200!
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July 2019 by Steve Luzovich
Hidden gem. Great attention to details.
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July 2019 by Picha W.
I found this detailing business through Groupon. I called to make an appointment and Fernando got me in as soon as possible. When I arrived for my appointment, Fernando requested that we look at my car together to identify scratches and dings that they would not be able to get out and to discuss specific areas that I wanted to ensure that they focused on. While I was waiting for my car to be completed, Fernando kept me abreast of where they were at via text. I appreciated this level of customer service and attentiveness. The grade A service continued when I picked up my car. I was greeted promptly and Fernando walked me through the car to show me the work that they did throughout the car. The extrrior and interior work was excellent. I was highly impressed with their work and my leather seats and carpet have never looked better! I would highly recommend this service to anyone that is looking for car detailing at a reasonable price.
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September 2018 by Cory Y.
Came here 10:00 AM one morning because I needed help to clean up some vomit in the back seat of car and this was the closest place to my work. I asked the man currently working there if they could help clean out the vomit for me, and he said it was no problem. I told him that I've had baking soda sitting on top of it for a few of days, and he said that he would clean up the vomit no problem. I clarified my question and asked if he could get the stains and the smells out since that was my biggest concern, he replied that he'd take care of it for me and pointed me to the deluxe detail package, with the added seats cleaning. Again, I asked him if it would get the vomit stains and the vomit smell out of my car, and he said that adding the seats wipe to the deluxe detail is the package that would take care of it. Finally, I gave in and believed him, accepted his recommendation and went with the deluxe detail with the seats cleaning add-on. As there was only the car he was detailing and no other car in queue ahead of me, he said that the detail for my sedan would be finished by 1:00 PM. So I cleared time in my work schedule and even asked a coworker if he could clear his schedule around that time and help me pick up my car. However, I did not receive a call from them until around 4:30 PM, saying that they'll be done in about 30 minutes. When I arrived to pick up my car... my fears came true - the vomit stains and vomit smells were still there. I went back to ask them (one worker came in to assist the original one), and they claimed that they couldn't clean vomit that was sitting there for more than a day. This completely contradicts what they told me initially - remember that by now I had told them previously that the vomit was covered in baking soda and has been sitting around for 3-4 days. As a small "consolation", he waived the add-on fee and charged me only for the detail. At a first glance, it looked like he did a great job with the detail. However, while I was driving back to work, the change of lighting revealed to me just how many corners they had cut - half dusted glove box, visible chunks of matter left from half wiped bird p**** large chunks of lint found in some corners of car seats, etc. Needless to say... I am largely disappointed, despite the high reviews. TL;DR: -1 Star: Poor Communication -1 Star: Wasted my time -1 Star: Wasted my coworker's time -1 Star: Poor service
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July 2018 by Sheena T.
I found this place on Groupon because I was in desperate need of detailing for my Bimmer. Called and made an appointment for a Thursday morning, and they took about 3-4 hours to fully detail my car. This place is really hard to find because: 1. It's located inside the Silver Creek Country Club 2. There's no visible sign. I have a slight ding on my driver side bumper and asked beforehand if they could buff it out for me, but they told me to speak to Fernando about what else could be done for my clear coat, so I'll be reaching out to him soon. They did a pretty decent job with the interior. I would just say the floors needed extra work because there was still dirt on the passenger floor mats. I'll be taking a picture of their work shortly. Overall, pretty decent job. I would highly suggest a sign at the security gate, in the parking lot, and a sign at the actual site to promote the business.
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June 2018 by Tom Soto
My car looks better than it did when I first got it! Thank you the the guys at Auto Image Detailing for getting 2 cars done in only a few hours. Both guys that came were nice and professional and worked non-stop the whole time. Will definitely be recommending to friends & family.
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May 2018 by Antoinette C.
I was referred to Fernando at Auto Image Detailing - 268 Sonoma Street - by a neighbor who is meticulous with his cars. Fernando did not disappoint. He arranged to take my car in right away so I could get it back when I needed it. My 12 year old Mercedes E350 came out with a sheen that looks like glass on the exterior. I carry my dirty dog in the back seat at times and when I got my car back, there was no sign of dirty paw prints on the leather upholstery. I was thoroughly pleased. His price was less than others I had checked and the finished product was much better than my past detail jobs. In addition, he cleaned my yellowed headlight protectors and fog lamps, so the car looks like new. Did I mention that he's a great person to deal with. I'm a totally satisfied customer and recommend this service to anyone who takes pride in the appearance of his or her car.
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May 2017 by Scott D
Serious detailing skills. Highly recommend the level 1 detailing. My car looks brand new. I suggest going during the week before 11am sometime as that's when the owner or the boss works and when the shade is out which benefits the final result. He is very detailed and very knowledgeable regarding washing cars ( I know this because I'm a huge car washing buff). I am also pretty particular about how my car is washed - to the point where I even brought my own Microfiber towels and bucket for them to use and I was very happy with the results. $190 service so I won't be going but once or twice a year, but never the less I will be going back. Highly recommend
