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January 2024 by Emanuel Lee
My wife and I had such a great experience with the manager Jason. He was a pleasure to deal with, made the purchase easy and provided us with all the information needed!
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December 2023 by Donna Klingbeil
A gentleman that helped us at Teresa and Blossom Hill Rd was very nice very helpful. He asked us questions about how are bodies felt when we wake up. That how we came to the conclusion on what we really needed to have a goodnight sleep. Yes he was right. I sure hope the 2 we pick will hold up with no problem for the amount we paid almost 5,000. Chandler in Morgan Hill,Ca was the first guys that we talked to he help us alot. He sent us over to Santa Teresa/Blossom Hill to look at the mattress that he didn't have in his store. Thanks to both of them we are very happy so far.?
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December 2023 by Michelle Schoonmaker
Mattress shopping can be so confusing with so many options to select from. Mattress firm made it so easy beginning to end. The store vibe is a perfect mix of helpfulness, knowledge sharing and genuine friendly/kindness. The no pressure attitude allowed me to leave, think on it and then come back with my questions without guilt. My first interaction was with James and provided me with useful information and caused me to want to do business with Mattress firm rather than other local competitors. Nick guided me through my second / third and final visit. He was super kind allowing me to change the “already in progress” order at the last minute. He did everything he could to ensure the best experience. This is a great team of people.
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November 2023 by Richard B
Was having a hard time sleeping came into store to look at mattresses and we were gretted by Jason. He listened to our needs and directed us to a great bed. The whole transaction was great. I had been to Mancini before but left because of the salesman. Felt like I needed a shower after leaving Mancinis. Jason was complete opposite a pleasure to do business with.
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October 2023 by Toni Julian
Excellent service, extremely knowledgeable and patient explaining all the features and answering my questions. Super friendly too! I bought a mattress here 11 years ago and it was time to replace it. I was happy discovering the same company was in the same location so they could help me pick something comparable. The amazing thing is, the price was only $300 more than 11 years ago! I definitely recommend this store. I worked with Nick, the manager and super good guy.
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October 2023 by Kyle L
Nick was outstanding. Came in knowing literally nothing about mattresses and left the store with 2 on order. These are for my parents and Nick did a great job walking me through what they may need in terms of performance to help them sleep better.The store had a very low pressure vibe which I enjoyed and the team was more than happy to spend time with me and provide me with all the details I needed.I would recommend Nick and the rest of the team at this store specifically as they are very friendly (and they are the biggest store in the South Bay)Nick - if I ever find the Trader Joe’s lemon meringue I will buy you some.
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October 2023 by Martia Shahsavan
Jason helped me to narrow down my options and come up with my ideal mattress so quickly. With his guidance, I ended up buying an adjustable bed base at a really good price. Highly recommend this store!
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October 2023 by eklintsova
Jason has helped us choose a great mattress last year at the Blossom Hill location (currently closed) and provided us with excellent customer service. We were very happy to find him in the Oakridge location this year and were confident to rely on his advice. Thank you! Greatly appreciate!
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October 2023 by Kyle L.
Nick was outstanding. Came in knowing literally nothing about mattresses and left the store with 2 on order. These are for my parents and Nick did a great job walking me through what they may need in terms of performance to help them sleep better.The store had a very low pressure vibe which I enjoyed and the team was more than happy to spend time with me and provide me with all the details I needed.I would recommend Nick and the rest of the team at this store specifically as they are very friendly (and they are the biggest store in the South Bay)Nick - if I ever find the Trader Joe's lemon meringue I will buy you some.
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September 2023 by Margie Davis
As soon as we walked into Mattress Firm, we were greeted by Jason, he was very helpful. We were shown several different kinds of queen size mattresses, which helped us to pick a favorite. Jason was patient and very knowledgeable about the products. Thank you to Jason, we had a great experience!Davis family
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September 2023 by BetzBookkeeping
Nick at the Blossom Hill store was absolutely amazing. We handled everything by phone. Nick was Very personable and helped us complete the purchase for our daughters new bed. Delivery tomorrow so I'll have more to add I'm sure.
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August 2023 by peaches Baker
TJ, the young man that was helping me was the nicest sales person I've ever met. He was very personable, helpful, patient and well informed. After learning my sleep problems and habits and price range, he showed numerous mattresses that may work for me.
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August 2023 by Arturo Rocha
HANDS DOWN the best experience ever! Shopping for a mattress is a unique experience. From walking into the store at Blossom Hill, Joseph was genuinely attentive and helpful. He listed to our sleeping needs and guided us to several mattresses until we found our comfortable mattress. Truth be told, I had originally driven to the Mattress Firm location on Curtner rd. (The plant) but each time we attempt to enter it was closed with a “Be back in 15min” Every so often. So we decided to drive to the Blossom HillLocation and I AM GLAD we went to this location. If you are shopping for a mattress and want genuine, professional and true customer service.. Stop by Mattress Firm on Blossom Hill and ask for to Joseph. He will take care of your sleeping needs!! ???
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August 2023 by Elma Alvarez
Nick was absolutely helpful and kind and a great conversator. He was able to assist me with a purchase I wasn’t even sure about but he was great at servicing me he knew how to get me what i needed. Highly recommend asking to speak with nick at this location!
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August 2023 by Corrine Martinez
Nick gave 5 star customer service. He was very knowledgeable and genuinely seemed like he wanted to help me find the perfect mattress. I couldn’t be more happy with my experience.