-
September 2023 by Janette Perez
Absolutely poor quality service from staff and Owner Mike. I regularly put gas here and occasional car cash. On Monday 9/11/23 I put gas and as I finished pumping gas I decided to get a car wash. I empty out the back of my car for the workers so they can "vacuum" the back seats. I personally seen allllll 4 of my car mats in my car "original mats". After I get home I noticed my back seat mat is missing after I'm placing things back in my car. Not sure why they'd even removed it since they DO NOT remove mats to clean the carpets anyways. They only clean above it but whatever for $22. So when I went back into the store right away and asked if I can please see the short clip of my car being cleaned because I can assure them that all 4 mats were there and they were acting very non caring. The clerk gave me the managers number and I called him being very respectful letting him know that I've been a loyal customer for years as I live just up the Street and that if he can please take the time to give me a call when he went In the store show me the short clip. Mike said " yes I'll give you a call and immediately wanted to hang up. It's been about a week and I have not gotten any Update from the owner even after kindly asking for an update or if he seen in the camara that we're pointing only directly to my car being cleaned. No other cars were present at the time my car was being cleaned so I didn't see the issue of him showing me since my property went missing. Definitely unprofessional for the manager Mike to not reach back out to me or keep his word with any update at all. I am now only have 3 mats thanks to this irresponsible car wash shop. Never did I think I'd have to look out for a missing car mat! Absolutely unprofessional!!! Taking my business else where and if you don't want things missing from your car. You should too! Skip back to about a few years ago I was getting my car cleaned at the same car wash and I had some closed beer bottles in the back under passenger seat and the Indian guy tried to hide and take it when they were finished cleaning and when I noticed I was kind of embarrassed that I hadn't cleaned it out and said oh you can keep it as like a tip or whatever he just smiled and said thank you. Point being they definitely are sneaky and now thinking back I should not have went back so I can see why Mike may want to cover his employees. It may be a family business. I'd still like a call from the Owner MIKE with update.
-
September 2023 by Michael Pinal
Avoid the car wash at all times !!! Horrible service for a pricey price
-
January 2023 by Laura R.
Very good prices. Prompt service. The only thing I would say is either drop off your car or prepare to sit outside in an uncovered area.
-
November 2022 by Darrow Boggiano
I bought premium gas in late October of 2022, and my car started stalling shortly after. Still have not resolved the issue, seems like fuel injectors were damaged by bad gas. Do not buy gas at Capitol Expressway Chevron, operated by Propel Fuel.
-
September 2022 by Sarah Thomas
This place was my go to, but after what I believe is a change in management. This place has gone down sh*t’s creek without a paddle. I only get gasoline and leave the car wash alone because service and quality had greatly deteriorated.
-
July 2022 by Hi T
I do not recoment this place. I pay for a full service car wash. Its was more like a lousy car wash.
-
July 2022 by Meighan N.
My dad has been a loyal customer of Tai's for years. Now I always go to him for oil changes and smog checks. He is quick and doesn't run up the bill.
-
May 2022 by Ed M.
I had a great experience going back to Tai for another maintenance on my car which Tai and his team did a great job with high quality and quick completion exceeding my expectation.
-
March 2022 by john le
They wash my car just spay water NO SOAP ( why Indian people so cheapppp).This is a wrong place to wash your car. $30.00 not cheap at all then I have to go home and wash my car again.
-
March 2022 by Margo McLaughlin
Terrible service! When I told them this is not a $25.00 service they told me to go to another place. DO NOT GO HERE! THEY RIP YOU OFF
-
December 2021 by Evan Salzer
No rest room for customers and no concern from the staff. I left to buy gas elsewhere mostly due to the response.
-
October 2021 by Jacob Loretto
Went to ask about a propane refill at the counter, and the clerk said he would be right out. Got outside and someone else was already filling a half full tank. I had not asked for anything yet. They topped off a partial tank and demanded I pay for 5 gallons of propane. The encounter was very uncomfortable. I'll go somewhere else and happily pay for what I get, not what I don't get. U-haul charges customers for what the get.
-
October 2021 by Dan Sablad
Horrible car wash service!!! Took my Mercedes Benz Sprinter for wash all they did was wash the sides ( hardly saw any soap bubbles). And yes they did not wash the top of my van. I went inside to pay and they charge me $45.00 for a lousy service. Never going back there again. They really don’t deserve any star.
-
July 2021 by Amit Singh
Horrible customer service. If you mention to them that you are not happy with the car wash, they will tell you to go somewhere else. Do NOT ever come to this car wash. Save your $$$ and go somewhere else.
-
July 2021 by Gary Vatovec
Paid for a full tank of propane but was onlygiven half full tank paid for more than I got
