Claire's is an ear piercing and fashion accessories store that specializes in jewelry, hair accessories, and fun brands like Hello Kitty and Stitch. It is a destination for earrings, friendship bracelets, hair claws and bows, bags, beauty, and more. Customers have had positive experiences at Claire's, praising the friendly and helpful staff. One employee, Valerie, was described as "the sweetest" who provided excellent customer service despite being the only one working and dealing with multiple tasks. She was patient, informative, and made the piercing process comfortable and quick. Another customer had a great experience with employee Rachel when getting their 3-year-old's ears pierced. Despite the child being difficult, Rachel remained patient throughout the process. The customer plans to request Rachel again when getting their other child's ears pierced. Customers also appreciate the wide variety of products and the friendly service they receive when browsing and making purchases. The staff greets customers, assists them, and provides excellent customer service until they check out.
Valerie was so helpful, upbeat, and knew all the products well and had Amazing recommendations!
January 2022
We were there on Saturday and my daughter wanted to get her daughter’s ears pierced she is 4 months old. Rachel was our piercer, she was very very patient and helpful with our granddaughter, gave us tips on how to hold her. Rachel did a wonderful job. I know how difficult it is to have an infant sits still. Kudos to Rachael.... read full comment
July 2021
This is a good place for ear piercing for 1st timers. Wish there are more selections of cute jeweleries for pre-teens.