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October 2023 by Lisa Lopez
Finally made it to cvs and it was closed for lunch. That would have been nice to know before I wasted my time
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October 2023 by Anna Minassian
Absolutely despise this CVS location. Despise is a harsh word but hear (read) me out:* Employees take flexible lunch hours. I come at 12? They’re on lunch from 12-1 and can’t help me. I come at 1? They’re on lunch from 1-2 and can’t help me.* Employees stop helping customers 20 minutes before the pharmacy closes. I was there to pickup once 20 minutes before they were closing and was told to just come back the next day because they were starting to wrap up.* Massive attitude from 2 of the pharmacists. MASSIVE.This location is more geographically convenient for me but I transferred all my prescriptions to another CVS location.On the upside, being located inside of Target - Ample ♿️ accessible parking in front of the store and the entrance doors are wide to accommodate accessibility needs.
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October 2023 by Jennifer Wang
Super slow, understaffed, and had to wait 30 minutes for the pharmacist to give me my medication/prescriptions.
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May 2023 by Emily Nguyen
Bad customer service here . CVS gives me a bad taste . Don’t think I’ll ever come back.
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April 2023 by moji mohseni
Terrible service ,rude pharmacist.Didn’t get her name but this was on Friday morning April 7th at 10:00am.She refused to take an unopened test strip box which I was returning because the price was 3X higher than the actual .There is no sign about not accepting returns and no notes on the receipt.I will not use this place again !
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April 2023 by Emily N.
This place is horrible . Bad customer service . CVS need training there employees on manners . I will Never in my life ever come to this place or any cvs ever again . I'd rather drive farther then come here .
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January 2023 by Michael Ball
When there are more than 3 people in line for check out bring another assistant to checkout
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December 2022 by Kal cali1
I came in for my 11am 2nd booster shot. Uyen, the individual that helped me. Wanted to see my insurance information. I let her know that it wasn't required. She insisted that it is required for a booster shot. I pointed out to her that you have a poster next to you stated FREE BOOSTER AVAILABLE BY APPOINTMENT ONLY. Nowhere does it stated that I must show proof of insurance. She then went to this Indian lady. Who was rude and condescending. Asked if I had make an appointment and asked for my phone number to send a link for me to book an appointment again. I told her I made an appointment at 11am and had answered all the questionnaire. She told me to do it again in a very condescending manner. Didn't even give out 5$ gift card as stated on the website.
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November 2022 by Kalvin T.
I came in for my 11am 2 booster shot. Uyen, the individual that helped me. Wanted to see my insurance information. I let her know that it wasn't required. She insisted that it is required for a booster shot. I pointed out to her that you have a poster next to you stated FREE BOOSTER AVAILABLE BY APPOINTMENT ONLY. Nowhere does it stated that I must show proof of insurance. She then went to this Indian lady. Who was rude and condescending. Asked if I had make an appointment and asked for my phone number to send a link for me to book an appointment again. I told her I made an appointment at 11am and had answered all the questionnaire. She told me to do it again in a very condescending manner. Didn't even give out 5$ gift card as stated on the website.
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November 2022 by Kevin J.
Ms. Mini started off this journey into the world of medication with class and caring. Since then I could use another pharmacy but the people there are always kind and professional.
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November 2022 by Eilbroun Benjamin
They've been understaffed for months so we've had some pretty long phone wait times for new RXs and been turned away for vaccines. When busy they can't even answer the phones for providers / other pharmacies to figure out why they didn't get the RX or have the RX transfered. Their automated system / website doesn't give status on new RXs so you have to call in. Helpful staff once you reach them and I've never had to wait overnight for an RX shipment.
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November 2022 by Rosa L.
Poor customer service by Uyen. Customers want to be treated with a smile and good customer service. Not with un patient and dirty looks .
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November 2022 by Snidely Whiplash
A very rude demeaning, condescending east indian lady saying "do you know how much i have to do right now?" I'm new to Medicare so i was just asking why i'm being charged for a covered item. She didn't know and could care less and was bothered by the question. Then says "why are you complaining about a $12 charge?" I said because i've been disabled since birth and can't work so i live off of $900 a month and budgeting is a must. Medicare siad it's covered when i called them. Then i left. I only go here because it's extremely close to my residence. Obviously implied biases are in full swing with this pharmacist "lady."
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November 2022 by Chris Ishida
Seems like they don't have enough staff. They're great if you can actually speak to one. It would be scary if your life depended on having your meds on time.
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October 2022 by Panda K.
I would pick up my medication on time if i didn't have to wait 45 every time... Cause there's only one person helping. While 3 other people are in the back.... Typing away on the computer. Not caring about customer service. Just because you're a Pharmacist you're too good to interact with customers! Get your head out of that computer screen and help your associates out. Set an example! Be better! Do Better!!