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July 2023 by Kevin O.
Jason was very helpful and friendly. We were shopping for Black Leather Love Sofa. He was very patient with us. I would recommend going there again.
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June 2023 by Nigel Boyd
My recent visit to Direct Factory Furniture was a delightful experience. The store had an extensive collection of furniture that catered to different tastes and budgets. The staff was friendly and approachable, offering valuable insights and recommendations. I appreciated the attention to detail and the emphasis on quality craftsmanship. The purchasing process was seamless, and the delivery team was professional. I'm thrilled with my new furniture and would highly recommend Direct Factory Furniture to anyone.
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May 2023 by Nancy B.
I just moved into an apartment (500sf) and needed an affordable and reasonably sized sofa to fit my little space. I was a bit nervous as a sofa is not a small expense. Jason gave my mom and I a few minutes to walk amongst the store before he came over to help! He addressed all of my questions and concerns and gave me a tape measure so I could measure things myself and feel confident that I was making the right decision. He was funny, super knowledgeable and even helped me pick out the perfect coffee table, too! He delivered my sofa himself within a few days of purchase and left my apartment looking clean and beautiful! I highly recommend this establishment for your furniture needs! I will definitely be back. Ask for JASON! HE IS THE BEST!!!
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April 2023 by Rachit G.
Have been buying furniture from this place for years now.Great quality product and fair ppl pricing
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December 2022 by radmila marjanovic
This store is amazing.Previously I purchased sofa, sectional and dining table from them and I am very happy with quality, prices and fast delivery.Today I went there again to purchase matching chair for my sofa and Jason was very helpful.I highly recommend Jason and this store.Thank you ?
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December 2022 by Pranav Kaushik
We walked in to buy a couch & bed for the house. Customer service was great. They had great variety of products to look at. The salesperson was nice enough to get to know our needs & made useful suggestions & feedbacks & answered our questions. Tried out a lot of stuff here. Overall a good store to consider to buy furniture from.
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November 2022 by Harleen K.
Super helpful staff. Excellent quality furniture for a worthwhile price. I furnished an entire apartment after spending some time in the store picking things out and the delivery + installation service was an extremely useful service to be provided. Their online catalog is extensive as well!
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October 2022 by Tom L.
Love this store and Mike! Great price and great product. Mike was so nice and helpful in trying to get us quality bed and mattress with best price. Definitely recommend friends and families.
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October 2022 by Suryanarayana M.
We came here for dining set and sofa, the store has very good selection. Mike helped us go around, he has been all along supportive, guiding through. The factory has good selection, Mike showed us collection on website for matching chairs and more. I highly recommend to stop by and check out at this store if you are shopping for furniture.
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September 2022 by Zen S
So happy with Jason and Direct Factory for selling us a reclining sofa and chair. We bought the leather set on Saturday and they delivered and setup on Tuesday. They also pick up the old set and take it to Fremont recycling for only $120.In this day and age where customer service is hard to find, I want to say how happy we are to have found this business?
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August 2022 by Lady Z.
So happy with Jason and Direct Factory for selling us a reclining sofa and chair. We bought the leather set on Saturday and they delivered and setup on Tuesday. They also pick up the old set and take it to Fremont recycling for only $120. In this day and age where customer service is hard to find, I want to say how happy we are to have found this business
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July 2022 by Perhaps U.
My friend enjoy buying things from this location, she gave this store a five. I think the sales person is expertises on explains to us about the quality of the items. She is excellent at Problem solving skills.
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June 2022 by Helen L.
Had a great overall experience. We went to the store this past weekend on Sunday 5/29 looking for three furniture pieces, a sofa, tv stand, and a dining set. Jason assisted us and gave us exactly what we were looking for within half an hour of being there. He also was able to schedule delivery for the coming Tuesday, 5/31. The day of the delivery went smoothly and the delivery and set up for all pieces took 30 mins. The delivery driver also was able to remove my old dining set for an additional fee. I will definitely be going back if I have future furniture needs. I highly recommend checking Direct Factory Furniture for the next time you are buying furniture, they were really accomodating and had great promotions.
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April 2022 by Tejas R.
We had an excellent experience with Mike at Direct Factory Furniture store today. He helped us select the right sectional couch for our home. The store had one light grey sectional on display that we really loved! The delivery is expected in literally two days - fastest ever! Thanks Mike!
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April 2022 by Suchi M.
Amazing quality furniture, great customer service and many options to choose from. Mike has been super helpful and provided us honest information on all the products we were looking at. I keep coming back to this place for all our furniture and decorations need.