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January 2024 by Lee Alvord
Bought a fan that I was told was in working condition, and when I plugged in it wouldn't turn on at all. So I drove back and tried to exchange it and I was given attitude by the manager saying it was MY fault that I didn't confirm it worked before leaving the store?! They are not even plugging stuff in to see if it powers on here. I know it's a thrift store but it's wrong and irresponsible to sell broken stuff when there's plenty of time to check before putting it in the floor. Not to mention the attitude I got from the manager I will never come here again.Go to goodwill instead.
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January 2024 by Geoffrey Meade
Very friendly staff. Nice selection of clothes all the way to furniture.
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September 2023 by Nick C
Mens t-shirts have been $3.19 at all locations including this one. Today I came in and all regular T-Shirts are $6.19 now. Whoever does the pricing at this location is a very selfish person doubling the price from all other locations
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September 2023 by M
I had a nice shopping experience at good will almaden road san jose. The staff there is so sweet. first of all, i got a great deal and find on a metal shelf (i had the match too it at home) then to top it off a nice lady.asked me if i would like her to take heavy shelf to the front so i could shop easier ( i forgot to ask the girls what her name was ) its either christina or Leslie that is what i was told by a staff member there. Then Stephen completed my purchase asked if i needed help out. i said no thank you and then he ran to hold the door for me. This place has good finds and the nicest staff.
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September 2023 by Nick Church
Mens t-shirts have been $3.19 at all locations including this one. Today I came in and all regular T-Shirts are $6.19 now. Whoever does the pricing at this location is a very selfish person doubling the price from all other locations
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September 2023 by Delilah V.
I love shopping at Goodwill I have gone to many but must say the customer service I received at this goodwill was phenomenal. The workers were all very sweet especially this one employee by the name of Mikaela she greeted me as soon as I walked in with a beautiful bright smile and was super helpful during my time super great experience at this new Goodwill.
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August 2023 by Deb N.
Large store Plenty of parking Clean bathrooms, ask cashier to unlock Tidy and organized Colored 20% tag sale. Check monitors Within a few miles of savers, thrift hope and discovery shop
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March 2023 by Anthony N.
As someone who has attempted to donate to Goodwill in the past, I have unfortunately found their level of service to be lacking. Despite repeated attempts to reach out to the store, they simply do not pick up their phone, so I can clarify my question pertaining to my donation. To add to the frustration, I found that the information about donation on their website was outdated, which only added to the confusion, when I tried donating. As someone who values effective communication and responsiveness, I was disappointed to see these issues with Goodwill.
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March 2023 by Anthony Nguyen
As someone who has attempted to donate to Goodwill in the past, I have unfortunately found their level of service to be lacking. Despite repeated attempts to reach out to the store, they simply do not pick up their phone, so I can clarify my question pertaining to my donation. To add to the frustration, I found that the information about donation on their website was outdated, which only added to the confusion, when I tried donating. As someone who values effective communication and responsiveness, I was disappointed to see these issues with Goodwill.
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February 2023 by Suzan Sander
Very clean store. Nice staff. Large parking area.
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February 2023 by God has saved me!
Best Goodwill always clean and organized, easy to brows for clothing and hard goods, specially furniture!
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December 2022 by jay martinez
Customer service is great 5 star.....but products are very low end mostly broken.Clothes trash.
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November 2022 by Kim Desens
Didn't find anything, not even a maybe or I already have it. A bit messy. The staff was very nice.
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October 2022 by Victoria T
Pricing at this location is absolutely absurd. $40+ dollars for a used dress is insane.
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August 2022 by Terri Fuentes
Got some good deals and there's a large selection of quality items