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December 2023 by Anie Markarian
The sales person in store was very helpful however once we received the dresser, one drawer contained spider webs, two others weren’t properly on the track therefore would not shut and the back of the dresser was totally damaged, chipped and not flush with the rest of the piece.We requested full service delivery for the replacement so that the delivery drivers could remove the packaging and ensure the item was not damaged again, but they refused to offer this service and failed to offer any kind of discount for the inconvenience. Hoping we’ll have better luck with redelivery. Super disappointing.We’ve ordered multiple expensive items from Living Spaces in the past so we were expecting a better resolution regarding this issue.
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December 2023 by Sarah Devonshire
We had a great experience. Daniela, who helped us choose fabrics for our sectional was super helpful and so good at her job. She’s really talented, and able to read a customer and understand what they would like. We can’t wait to get our new furniture!!
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December 2023 by Zimu Zhou
Front desk lady called and threatened to revoke my in-store credit if I do not buy today. Quote "You spend 1 hour inside the store". So that's the reason I have to buy? And of course, she hung up the phone. We called the living space service center right away, confirmed that our credit is good for 60 days.Yes, I do have the conversation recorded. Due to the google 30 second limits, this is only part of it. Please enjoy.
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December 2023 by Evaristo Verdusco
I wanted to express my gratitude for the excellent service I received during my recent visit. The staff, including the person who assisted me, was incredibly friendly and helpful from the moment I walked in until the time of purchase. It made my shopping experience truly enjoyable. Thank you for your outstanding customer service!
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November 2023 by Cathy Mortensen
Very helpful staff . Bought a nice sofa- only wish they had better/more color selections. Same day delivery was great- although wasn’t told delivery window was from 6pm- midnight … But delivered at 8:45 pm. Which was reasonable
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November 2023 by Chelsey Froh
I loved my experience at this store. Tommy was so helpful and made the process so easy. We had been to two stores already and were getting fatigued. Nothing was exactly what we both wanted until we found that couch at your store. Tommy told us about the 5year coverage for spills and damage and the price was super reasonable. We opted for delivery and were able to choose the date which was within a few days. The whole process and stress of moving was made a thousand times easier because of this store and their amazing staff. We will likely be back in the future.
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November 2023 by Elaine Ellis
I’m very happy with my shopping experience at Living Spaces. The sales representative was not pushy, didn’t try to oversell me, was very patient with me, and spent quite a bit of time showing me different couches. He was able to answer all of my questions, very informative about the warranty and white glove delivery service.
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November 2023 by Brandie Samaro
Ryann was very helpful and patient with us. We knew what we wanted going in there, and it’s exactly what we got. She did not try to haggle us or push us into anything other than what we wanted. She definitely made it easy for us. She apologized in advance because she was fairly new to the job. You all made the right decision hiring her. If we decide we need anything else, we’ll be back!
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October 2023 by Bianca Gonzalez
Michelle was amazing! She was extremely patient and knowledgeable. We had a long list of items we had to purchase and she helped us from start to finish. She was fantastic along with the rest of the staff we encountered. We recommend doing your home shopping here, they had a wide selection of items and a lovely staff!
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October 2023 by Jon L
Diego was very helpful and knowledgeable about the different types of couches. Even though some of us in our party did not speak English, he was very patient to allow me to translate. 10 out of 10 customer service. We ended up buying a couch because of the great price, and also because of Diego's exceptional customer service. This location is very big and has a lot to choose from. We highly recommend going to this location for your furniture shopping!
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August 2023 by Dasha Draper
Very happy with my experience. Looked online there were loads of options, visited the San Jose store and the staff were very helpful and knowledgeable without pressuring me to make a purchase. The products were good quality and we bought something on the first visit
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August 2023 by Cathy DiBenedetto
I was just starting my search so as I walked around several people asked to help me. I had some questions answered by one associate and then later a different person came by. I left. Went back a few days later to order what I wanted and was helped by a nice young man, different than the other times. Staff was helpful but too many. Sadly only the last person makes the commission.
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August 2023 by Yuhan Yao
Sales we met were very friendly and there were a ton of options of furniture to try on. We eventually got a couch we love with a very affordable price. Delivery was on the next day of order and it went smoothly! THANK YOU!
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August 2023 by Sara Murphy
Terrible experience! Never shop from this place. Biggest mistake to buy from them. They are great at pushing the sale and selling you but after that you are in your own! 2.5 months after the purchase I still don’t have my items and customer service is useless! They keep telling me to call back. First to give them 24hrs then 48 then 72 and a week and half later I still don’t have an answer. No one knows where my items are and no one is taking any responsibility! Terrible company. Save yourself a headache and shop elsewhere.
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July 2023 by Helen Soriano
Went to Living Spaces for the first time and our experience was phenomenal. Leo came through for us and was extremely helpful. He was charismatic and friendly and helped us every step of the way to get exactly what we needed for our home. If you go to Living Spaces, be sure to ask for Leo. You won’t be disappointed.