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January 2024 by Nicole Dominguez
Knowledgeable, kind and helpful. No one was pushy and let us take our time choosing a bed and trying many different ones. Mike had a lot of patience with us and I love buying my beds from Mancini’s. This makes my 5th bed in 14 years.
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January 2024 by juliet ta
Customer support always great at Mancini’s Sleepworld in Blossom Hill. The sale person always very helpful and listen to your concern. I bought a REST bed from them few years back and had a very bad experience with the product . The bed was not cheap, high $7k. I came back to the store over the weekend and Kevin was able to help me find a new mattress with an employee discounted price. I will get the new mattress this Friday. Let’s see how the new mattress will do.
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January 2024 by Jennifer Keh
I recently had the pleasure of shopping at Manicini's Sleepworld, and I must say, the experience exceeded my expectations. From the moment I walked in, I was greeted with a warm welcome, setting the tone for a fantastic shopping experience.The customer service at Manicini's Sleepworld is truly top-notch. The staff, particularly Mike Hipple, went above and beyond to ensure I had all the information I needed to make an informed decision. Mike's knowledge about mattresses and sleep comfort is truly impressive. He patiently answered all my questions and provided valuable insights into choosing the right mattress for my specific needs.What sets Manicini's Sleepworld apart is their commitment to allowing customers to choose the right mattress without pushing unnecessary upsells. I appreciated that there was no pressure to buy the most expensive option. Mike took the time to understand my preferences and guided me through a range of options that fit my budget and requirements perfectly.Moreover, the transparency in pricing was refreshing. There were no hidden fees or attempts to overcharge me. I felt confident that I was getting a fair deal on a quality mattress. It's evident that Manicini's Sleepworld prioritizes customer satisfaction over making a quick sale.In conclusion, my experience at Manicini's Sleepworld was outstanding, thanks to Mike Hipple and the entire team. If you're looking for a mattress store with exceptional customer service, knowledgeable staff, and a commitment to helping you find the perfect mattress without breaking the bank, look no further than Manicini's Sleepworld. Highly recommended!
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January 2024 by Allan Christopher
Overall great experience. Kevin our salesman knew his stuff and went the extra mile to give us all the details we needed. He also kept it in laymen terms and didn’t try overselling furniture technology which is something I’ve experienced in the past. Would definitely recommend your next furniture purchase from Mancini's.
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January 2024 by Michael James
Incredibly professional, the selection process worked perfectly and we are delighted with our purchase! Great deals too, just ask for them... Delivery & set up is free. SUPER HAPPY!!! Thank you, Mike Hipple for making our purchase "so easy" highly recommend.James family San Jose, CA
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December 2023 by Kate C
Before coming to this Mancini’s, the closest I had ever come to buying a mattress was ordering a foam one that came compressed in a box from Amazon. It’s safe to say that I had no idea where to start. Ruben G. made the process an absolute breeze. This man knows everything there is to know about mattresses. He answered all my questions and proactively offered helpful guidance on aspects of which I wasn’t even aware but am now glad to know. He had me go through a thorough system of mattress testing so that by the end I was confident in my decision. It was clear that he was serious about finding me to right fit. I have no doubts whatsoever about my purchase. I would absolutely come to this location again (and ask for Ruben G.) and will recommend it to friends in the future.
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December 2023 by Sabrina Youkhane
Great experience! Kevin was very patient in answering all our questions and helping us find the perfect mattress to meet our budget and timeline. We appreciated that he made himself available when we needed him yet gave us space to try out different mattresses on our own. I was expecting mattress shopping to take the whole day, but we were in and out of the store in less than an hour and our mattresses arrived the next day. Very happy with our experience and will be sending our friends and family Mancini’s way!
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November 2023 by Arthur T
Shoutout to Kevin for being efficient and straightforward on a Sunday evening.I had spent the majority of the day around Stevens Creek at Mattress Firm and Mancini's to test out beds, but the sales folks there were either pushing and overselling or just didn't know their products well enough.Right when I got in, Kevin greeted me and I explained what I was looking for. No frills. Kevin was quick and knowledgeable. Someone had came in later and barged in my interaction with Kevin and he handled it well.I ultimately purchased a Sealy Posturepedic Hybrid High Point Firm King mattress + an adjustable base. I also tacked on a Queen mattress that was on a black Friday sale.Whole process was quick and easy. Delivery folks did a good job as well.I'm sending everyone I know to Mancini's in San Jose! Thanks again Kevin!
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November 2023 by Aty Tomanov
I had a fantastic experience at this mattress store. The staff was incredibly helpful and patient as I tried out numerous mattresses to find the perfect one. The quality of the mattresses is top-notch, and the prices were very reasonable. I got a fantastic deal on a high-quality mattress that has truly improved my sleep quality. I couldn't be happier with the service and value I received!
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September 2023 by Brandy Sotelo
This review goes for Ruben. My wife and I came in knowing we wanted to buy a mattress. We had a budget and Ruben did a great job showing us things that were not only in our budget but more of our “type” of mattress. He was incredibly kind and personable and would definitely recommend working with him. I’ve never had a simpler mattress buying experience. Thanks again!
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August 2023 by Brian H
Ruben accurately describes their sales role as being your tour guide helping you to navigate through the choices. Would 100% recommend trying out and seeing what mattress best suits your needs. This particular location of Mancini's is notable as it’s the largest and most diverse in their offering.Do make some time to try mattresses. That only budgeting 30 or 60 minutes is shorting yourself.
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May 2023 by stephanie patterson
Thank you to Kevin for helping us pick out a mattress after so many years and answering all of our questions for us! Would definitely recommend!
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April 2023 by Ana B.
Reuben at Mancini sleepworld in San Jose is amazing! i was having trouble finding the right pillow for me. I have had neck problems in the past . Reuben has so much knowledge . he went above and beyond to find me the right pillow and so happy with it! he really took the time to help me.
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February 2023 by Michael Ehlenberger
Worked with Kevin at Blossom Hill location. Incredibly knowledable, knew what questions to ask, made the shopping experience easy and enjoyable. Highly recommended.
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February 2023 by The Ehlenbergers
Kevin was very informative and extremely helpful in the purchase of our new mattress! Thank you and if you are need of a mattress see KEVIN Blossom Hill, San Jose!
