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March 2024 by Craig S.
When I don't have time to do an oil change I have taken my cars to this location. For the most part it is what you would expect and can be hit or miss. However, over the years the cost cutting has increased as they no longer top fluids and rarely complete comp services like vacuuming and checking tire pressure. On my last visit (2/5) I was told my car had "major" oil leaks and they couldn't warranty the service. I questioned this as I have not seen any oil leaks on my driveway. I asked if they could tell me from where the oil was leaking from. I was told it was too dirty. Any competent tech should be able to determine a general idea of where a leak is coming from. Whitin days of getting the oil changed I did notice a leak, and it was major. After starting the car, within minutes I would see a steady drip under the engine. I wondered if something had broken, and I just didn't notice it before. I jacked up the car and easily wiped oil and dirt away but could not find the leak. I thought it might be something to do with the oil pressure so I stated the car and sure enough, it started leaking. I got back under the car and to my surprise it was leaking from the oil filter! My only guess is that they didn't seat the o-ring properly when they changed the oil filter, and because they wouldn't warranty the work, I am out $150. Don't let them do this to you. Ask them to show you what they see. And make sure your car is vacuumed before you leave, especially if it is marked "completed" on the service ticket. :(
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February 2024 by Jun Jeremy Min
I do not recommend going to this SpeeDee! The mechanics are unprofessional and charge excessively high prices for simple repairs. I asked for an oil change, and when I checked the oil level at home, it was 4 centimeters higher than the max level. This could potentially damage your car and lower the fuel efficiency. I had to buy a pump to remove the excessive oil myself.Furthermore, they charged me over $500 to replace the entire oil filter housing for a leak that could have been fixed by just replacing the gasket with much lower price. This place is unprofessional and overpriced. I strongly advise against coming here for car maintenance.
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February 2024 by daisha alyssa
DO NOT COME HERE. I’ve came here twice to do an oil change on my car and both times I had an issue. My first time visiting this place, they did an oil change and when I left home, I noticed some change I had laying around in the middle cup holder was gone. It was only $10 but still it’s the principle smh. I tried not to think it was any of the guys at this place but literally nobody else was in my car but them and I never use that money. I leave it for homeless people whenever I see them. I should’ve not came back after this, but I did. I wanted to give them a second chance. After my second visit, they did another oil change but this time they tightened the bolt with an impact tool !! It has at least 60lbs of torque which is ridiculous!! Do they not train these men ? Or do they just hire anybody ? I am now having trouble removing the bolt to do the oil change myself. Because of this place and my experiences here, I am scared to take my car to any shop now. This place needs better men with knowledge!! They don’t take the time to do things correctly. They want you in and out as quick as they can. Hire men who have went to school for this kind of stuff and who actually have brain cells !!!
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December 2023 by john smith
If you have a European car you may want to think again. For some unexplained reason they charge $20 more. Maybe they think owners are more wealthy... Or more dumb
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December 2023 by Catrina Rodriguez
This is NUTS. THIS PLACE IS OUTRAGEOUSLY EXPENSIVE. went in for an oil change was told I have an oil and coolant leak. I asked how much to fix, the 1st guy said $180 JUST FOR A DIAGNOSTIC TO SEE WHERE EXACTLY THE LEAK IS. The other guy said just pull the car in no fee. So I pull it in .30 min later he hands me a quote for Serpentine belt, spark plugs, valve cover gasket replacement. My friend works at NAPA AND GOT ME A QUOTE FOR PARTS (W/DISCOUNT & WITHOUT HIS FAMILY DISCOUNT. ) SEE THE OUTRAGEOUS PRICING!!!!! $900 for JUST LABOR WTH!!?!I guess I should have read the reviews before coming here lol craziness.. they're ALL BAD!
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November 2023 by F Disciple
Please be careful when coming to this place!!! If you don't know much about cars, they will probably rip you off. I came in for an oil change and a visual brake inspection. My brakes were worn out and squeaking when asked how much for it over the phone they won't say until I go in. Then they told I had to replace my rotors along with my brakes which they quoted $1136 for a brake job! Seriously, if I didn't know any better I would have paid them but instead I took it to another shop and they replaced my front & rear brakes and resurfaced my rotors for $442. Also waited for almost 2 hours for the oil change and simple visual brake inspection. Everyone that they spoke to in the waiting was up-sell for something, probably not necessarily need. One guy did came in that had a brake replacement and he said it was squeaky after the job. Look , I know people got to eat but you just can't just rip off people's hard earn cash! Especially in this inflation economy.
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November 2023 by Juan C.
Despite the positive reviews... My experienced was typical of visiting a crooked mechanics shop where your car breaks that soon after visiting their garage. Wait for it... When you comeback they offer to fix a "leaking sensor" for $1200.00. PLEASE, SAVE YOUR SELF TIME, MONEY, DECIT by going some place else... Hope you listen.
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November 2023 by Herber G.
Had issues with pricing, but they resolved it when they found out. Prices have gone up by about $5, but you get what you pay for. Good service with outstanding customer service from the front desk.
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September 2023 by Kevin Kahn
DONT GET RIPPED OFF THIS SHOP IS SHADY AND WILL LIE AND RIP YOU OFF!!!!!Check you paper work, they over charged me, and when I called them on it, they gave me an IOUFor a free oil change, I went back today and they don't honor their word!
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September 2023 by Kevina B.
I went here and got WONDERFUL service from a new employee named Carlos. He was very informative and helpful! He suggested that I have a few filters changed and even showed me the old ones after he replaced them. The woman at the desk who rings up the customers is always cheerful and friendly. I started going here because it is close to my home, but I keep coming back because of the customer service!
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September 2023 by Sergito Sanchez
Took my truck there for a smog check. Said it “didn’t pass” took it to my mechanic and said it should’ve passed. Took it back and denied it didn’t pass. Took it somewhere else and what a surprise it passed, went back to this location and showed them they honestly don’t know how to do their job. Also had bad experiences with other vehicles coming to this location as well. Don’t come here.
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September 2023 by W J.
It is not speedy fast and normally 1st come 1st served. fAfter doing oil change twice my car driver side floor and seat are dirty with oil staines so i wont come back. I think ownership is a young couple they just want the $ so now I goto nearby oil/smoke or car tuneup check services next to ACE Rockery and customers can find difference attitude there
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September 2023 by Polet R.
I have been coming here for about 7 years for my oil changes and have always had very positive experiences. Jessica (at the front desk) has always been really helpful and always takes my coupons when I come get my oil change. Today, Eric helped me out with deciding what oil is best for my car. Adrian helped me with my oil change and let me know a change of filters is needed for my car. Everyone was super helpful and I didn't feel pressured to do other services my car needed, they just let me know what to plan for ahead.
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September 2023 by Gamila E.
I recently visited this location for a transmission and coolant service. Beto helped me out and was very informative. Turns out I needed new tires, I wasn't too convince and Beto helped show me the balding in my tires and went over options with me. Even though I didn't end up buying tires from there, his knowledge was beyond helpful! Jessica was super sweet at the front wrapping up business for me. Everyone was very quick and professional. I went to the mail shop for a quick pedicure and by the time the nail tech was done, so was my car! Great service from this speedee location.
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September 2023 by Claudia F.
Made a last minute appt through website very user friendly. Got my oil change done quick and no problems ?