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September 2023 by Julie Ann M.
I paid for premier hand wax. Although they did a good job on the exterior, they skimped on the interior job which includes everything in the VIP hand wash features. They missed areas that needed to be vacuumed or didn't do a great job it. They definitely missed areas that needed to be wiped down and dusted. For $80, I would expect a better job. Will not be coming back.
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July 2023 by Terri M.
Chose the $39.95 car wash. Up charged me $5 for over sized SUV. I have a compact luxury SUV. Interesting that the check in guy who decides how much you pay isn't the guy who washes or helps wash your car. Anyway... I used to come here once a month. I wasted $44.95 plus a &10 tip. Felt like the car wasn't any cleaner than when I came, oh the two big bird poops were gone from the exterior. Came home and washed my own windows and vacuumed and wiped down my interior myself. Not returning any time soon.
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June 2023 by Bobby Spurgeon
Good place to get fuel at reasonable prices.
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June 2023 by Somaieh Amini
I took my car to this place for washing and vacuuming.While they were working, I was sittings there and watching how careless and unprofessional they were working. They even didn’t take out the carpets for vacuuming. After just 15 minutes they told me my car was ready! I went to check inside the vehicle. Dust was everywhere on my dashboard and center console. They even didn’t vacuum under the carpets and gaps between seats.I asked them politely to clean the inside of the car. My small dog was sitting in the passenger front seat while the guy returned to my car. The guy squeezed my dog between himself and the center console to clean the dashboard. He acted like my dog didn't exist there! My dog was scared and shaking.The people working here are unprofessional and disrespectful.They charged me $50 for all the drama and disaster they caused.
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April 2023 by Jim Mergard
I think they did a good job though I was surprised to find a couple empty soda cans in the back floor. Still it all looks really good (I got the Ultimate VP wash and TBH I would not consider myself super picky). I would not advise paying on-line, it accomplished nothing. First, they email you a QR code that would not display on my iPhone. It would on my Mac so I had to take a screen shot on my Mac and use that. Second, when you pull up to the wash they can't do anything with the mobile device, you have to point on their big sign to the wash you ordered then they fill out a paper to take inside. But there was a $5 oversize charge I had to pay since I have a larger SUV which required I put my credit card in anyway. Then I had to look up my credit card transaction for him to know what I paid, then he had to scan the screen shot I had emailed myself of their QR code. Quite involved all the while holding up the line in the store. I suggest just paying for the whole thing inside at once.I went on a Sunday afternoon around 12:45 pm and was quite surprised they were able to take my car right away and only had a few others but then by the time mine was being vacuumed all stalls were full and a line was forming.
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February 2023 by Yiming Huang
Awkward device, impolite and impatient and ineffective customer service. The worst ever experienced.
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January 2023 by Brenda beale
Came by to get my car washed and cleaned inside yesterday and they said they were closed though the website I looked at said 5pm. Today again I attempted to get my Van cleaned. This time they said they wouldn't do a deep clean. Refused even if I paid extra. Disappointed since I bring my car here all the time. They just lost a customer
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December 2022 by gilhelps
They not honor competitors cupons as I can see,
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October 2022 by JR FLORES
Great place to get car detailed. Gas prices are usually cheaper here versus competitors.
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September 2022 by Sthitaprajna M.
Went for a car wash. Took their premium wash for $45. At the end the car was still dirty. There was still mud and dirt everywhere. It was not hard to clean stuff, it went away once you wipe it. When i asked them to clean them the manager was rude and told I need to pay extra to get them cleaned. Its a rip off and never going here again.
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August 2022 by Jace Andrew Asual
Use to be a great location to go to. It No longer is. Seems like they don’t care and half way cleaned my car
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June 2022 by samantha r.
The employee wanted to upcharge because my truck had some bird p*** on the window. Denied me the basic wash. So I took my business elsewhere. He didn't try to make a sale at all and he was rude from the start. This is unacceptable and disappointing. Please don't waste your time here like I did.
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March 2022 by Chris H.
On a weds afternoon. 1 hour for a Basic hand wash. Smh. No thanks. Take your business to a real car wash. Not this one man crew. With specials galore.
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March 2022 by David W.
Paying for the service is a little weird as it is part of a gas station. The actual service is excellent. They spent quite a bit of time on my Subaru Outback. I'm definitely going to be a repeat customer! David M. Wagner, CID
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February 2022 by Veronica S.
Not sure why I didn't come here sooner when I just live down the street. Lol. I moved to this area months ago and until now I was driving all the way to the downtown SJ area for a cheap hand wash. I never had any issues there but I saw my friend come here and had to try it myself. For $35 (tip not included) they clean the exterior and interior by hand, vacuum, spray the cracks in your car to make sure all the water is out, wipe every little drop of water, windex the inside and outside glass, and apply tire shine that actually makes it looks shiny (instead of it getting soaked up and dry after 5 min). I asked them to clean off the small amount of dust on my all weather mats but it just looked vacuumed. I think it needed a wash down but that's alright. Even if it wasn't 100% the way I wanted. All the employees took their time (about 15-20 min), versus the 5 minutes I would get at the last place. I appreciate everyone who works here cause my car isn't the easiest to drive with all its new technologies. Everyone was cracking up when the gentleman didn't know how to operate the car lol! P.S. bring cash tip ahead of time because Valero doesn't do cash back, & no one wants to pay those pesky ATM fees.
