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March 2024 by Salim Ali Khan
Went there to buy a machete for the garden and Teddy (big shoutout to Teddy) was phenomenal in helping me find it, inquire about the price match (online price match with Amazon) and definitely with the eventual purchase as he let the cashier know about the price match.He did walk me through the options available as well and definitely helped me by making visit short quick and to the point. The checkout process was pretty efficient as well and i would highly recommend the store for your H/W needs.
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March 2024 by Sean Petrow
Fastener selection brings tears to my eyes after far too many hours spent at other national brand hardware stores digging through piles of garbage only to find a variety pack made from the lowest quality scrap metal on the planet containing exactly 3 of the fasteners I need in the wrong length that strip half-way through installing them for the first time.
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March 2024 by Benjamin Nunes96
There are a lot of nice items but terrible customer service! I won't be coming back I was practically followed around the store and the cashiers were extremely rude
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February 2024 by K A
A very nice hardware store definitely in the mold of the late, great Orchard Supply Hardware.
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January 2024 by Shirley K
Very organized store. Got 3 things I wanted in a single trip - Grilling supplies, gardening stuff, and home repair tools. Love the friendly staff there.
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November 2023 by chris brown
I'm very happy and pleased with the employee the extra help he went out of his way to help me knock out my project
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September 2023 by Martin Bernal
Good hardware and tool selection. Very similar if not a larger variety of hardware than Johnson lumber in Morgan hill. 3/8 grade 70 chain by the foot. 3/8 grade 70 grab hooks. Variety of surge protectors. Grade 8 lock washers. Big stuff you normally would not find in other places. Better hardware selection that tractor supply in Gilroy.
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June 2023 by Natalie Romano
A bit pricey, but very nice hardware store. I would come here over the bigger stores any day. Excellent garden selection
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May 2023 by Justin Beck
Horrible service from the manager. Workers don't care about their job, just going through the motions of service. Manager should be demoted, very unprofessional demeanor!
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May 2023 by Neal Weinstein
Very organized. Helpful staff. Good selection of products.
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February 2023 by Kimberly Ann Graham
I absolutely love this place! I loved it when it was Orchard Supply Hardware and I love it now as Outdoor Supply Hardware! I can always count on them to have an amazing selection of whatever the seasonal items are. Starting with summer furniture and progressing through the year with Halloween, Thanksgiving and the grand finale Christmas! They have a good basic selection of your usual garden variety plants, some house plants and everything you need to get your garden in shape. I like to just browse the indoor aisles for bird feeders, fancy new hoses and all the other garden implements. The rest of the store is great too. I just don't use it near as much. But I will go here to look for those items as well. The staff on hand is extremely helpful.
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February 2023 by Steven S.
First off, the staffer that answered the phone was sloppy and rude - had me on hold for ten minutes, unsuccessfully transfered to the correct department, re-answered, then hung up on me. When I finally got the right person, he was equally incompetent. I just wanted someone to check stock on a high-visibility, easy to find item.Nope! Worthless.That said, the stores are clean, organized and well stocked with hardware and yard supply.The staff hurts the rating.
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February 2023 by Monica E.
Wow! Nick was amazingly helpful, kind, patient and proactive with us. We received the help in learning how to replace our screen. OSH had all of the supplies for us to do this affordably. THANK YOU, Nick!
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December 2022 by Katie Lenguyen
I want to applause the management and working staff at this stores. All the sections are well labelled with friendly staff to assist customers with their questions. The bathroom is clean, the prices are right, plenty of parking , and amazing staff. BRAVO!I wish you GREAT success.
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December 2022 by Steve Hansen
Although not our "original OSH", it's a lot easier to shop here, than the big box store. Garrett was especially helpful in talking to us, and demonstrating the beautiful Traeger brand smoker's and grills. Hard to find anyone at the depot, let alone someone who can communicate features and benefits when considering a major purchase like a $3k bbq.
