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February 2024 by Helene L.
This criticism has solely to do with customer service yet not in sales. I walked past this station last night in the wee hours. Next door between Burger King and the shoe store a water pipe had bursted and was shooting up water 20 feet in the air. A few cars were driving by but I didn't see any authorities. I walked up to the Shell as it was right next door and at the open window to ask the employee to call the police, at least....I didn't know who else to call in the middle of the night. I showed him my phone and that it was on 0% charge (otherwise I would have not asked him and I wouldn't even feel the need to write this now as I would have sorted it out). He asked me three times where this was happening....I said....Right next door at the Burger King; there's water spewing everywhere. He thought, I'm sure, that I was just some crazy lady. I said listen 'all I'm asking IF YOU COULD BE A GOOD STEWARD and call the authorities on this matter. And he absolutely refused. Screw this employee. He should be fired for simply NOT CARING.
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June 2023 by Melissa M.
I CANNOT BELIEVE WHAT I JUST WITNESSED! Employees treat customers terrible and they steal from customers. The Asian man and Indian man working steal from customers and are very rude. There was a couple who paid for gas and the employee put it on wrong pump and would not refund her. Another customer pumped their gas. I walked out without buying anything! I would rather run out of gas than support a company who does this to people. The workers should be ashamed of themselves. This area is not so good so the employees better be careful treating people like this. This could have ended differently and could have put everyone in danger. The staff have no training to deescalate situations. They only made this worse. They should have gave the customer the gas they paid for. I told the couple to contact corporate as I will be doing the same. There's a reason this gas station has terrible reviews.
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May 2023 by norah e
The attendant was incredibly rude from the moment I walked in the store
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December 2022 by Mike D.
the worst gas station every. employees are no help...pimps are iffy when I have went there. Even as a last resort is not worth it.
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July 2022 by farnazest
The carwash was out of service today
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April 2022 by maria c.
Very rude cashier lady. Absolutely gross attitude! This cashier is usually working Saturday and Sunday morning. She has a low ponytail please be aware of her. Ignores customers specially when you are a women! Who ever her parents are did a crappy job raising her. This lady has no shame and education clearly since she does not know how to respect others.
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April 2022 by Konstantinos Moshogiannis
Great service by all staff
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February 2022 by Sergie Troshenkov
All buttons on the pump stand not working15 minutes waiting in line
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January 2022 by Jason L.
Absolutely horrible, they are always closed at 6:00 AM when people are trying to get stuff to go to work! The pumps never print receipts, stay away from the shell on Monterey Rd is
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July 2021 by david kuharski
Accidentally pressed the carwash button while filling up, it asked me what type of car wash so I pressed cancel, it immediately said remove nozzle so I assumed the car wash was cancelled however the receipt shows that they charged me 10 bucks for a carwash I clearly pressed cancel on. So if you press the carwash button by mistake you are immediately committed to a 10 buck wash even if you press cancel. Ripoff, bad business practice.
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May 2021 by Lucas R
The gasoline doesn’t taste that good. Was disappointed by the flavor
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March 2021 by George F.
Friendly employees. It can get busy pretty quick, but it's expected. The car wash is very convenient and does a good job. The vacuum is a plus as well. The only downside is that its hard to get thru sometimes since everything is so close together.
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February 2021 by Margaret V.
Yes, they have a great selection of foods. They just opened the other day, they sell frozen yogurt and icees. The problem about it is that, they don't refill their toppings and their icee machine is broken. The first day I went, I bought a cup of frozen yogurt for $4 and pizza for $4. I had my order all ready, no one in line, I stood there for a good 3 minutes while the 2 cashiers were talking and not paying attention to me. The next day I went to get some more frozen yogurt after school, I brought it up to the cashier and handed her $4.50. The total was $4.32 I believe... Instead of giving me my change, she gave me a penny. I walked away. I would give the food 3 stars, customer service 1 star, and cleanliness 4 stars.
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February 2021 by Brigitte T.
Long wait times Cheap car wash options starting from $7 to $13 Got $9 wash which includes dryer Car wash quality depends on type of wash selected Did not clean the debris from hood and windshield completely Does clean up the wheels which is not expected of an automatic wash Not so good on the trunk side of car, lot dirt still left on space around trunk and rear bumper Dryer runs for about 60 secs. Water drips are noticeable after drying Not sure if I am returning.
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February 2021 by Family Man davidortega3000
Free air for your tires. 2 slices of pizza for 3$ and unique socks
