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January 2024 by Jessie Francisco
This gas station needs to replace their pumps. I've gone to this station regularly for years because it's close to home and I've started to pump elsewhere now because of all the issues with the pumps. From my count, I've had issues with 5 of the pumps. They either don't want to take my card or won't let me choose which gas to pump.Each time I return there's an issue with a new pump and existing issues with previous ones.I won't be returning again. At least until they do MAJOR renovations and not just sending a repair guy to "fix" the pumps.My last visit here I saw the repair guy too. Not sure if he got the pump working but as I was leaving he was just taping off the pump.
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December 2023 by Michelle W.
I had a terrible experience at this Shell Station. I've actually never been much of a fan of Shell Gas Stations in the past, and this Shell Station was no different. First, I went inside this Shell Station to prepay for gas with cash, and the person working the cash register made me wait for about 10 minutes while he finished laughing and making chitchat with a friend of his who was in the store that day. After I paid for gas, I came back into the store to use my debit card to get more gas, after I was told at the pump that my card was declined. The owner then proceeded to look at me smugly, then he put on a huge plastic face shield, and then he proceeded to tell me that he refused to try my debit card again because he said it was denied at the pump. One of the reasons debit cards get denied at the pump, is because you have to have like $50 or $75 in accessible funds in order to get approval at the pump. I realized my card has less than $50 in funds available, and so I went inside to pay with me debit card, only to be treated extremely rudely and turned away disrespectfully. I believe there is a reason why this Shell Gas Station has terrible reviews.
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November 2023 by demiarose agojo
I come here because it's the closest to me, but everytime I come here the short Mexican lady (with the slick back hair tie) is so RUDE, the first time I came here she yelled at my husband because my husband forgot to add his loop rewards and she didn't want to cancel because she said canceling a transaction takes too long, but no one was even there so it shouldn'thave mattered. Then the next visit we paid for a carwash and when we went through the wash it didn't have soap I let her know and she said "oh the homeless people took it out, she could have told us before we paid. Today I came and asked if she had a small bottle of milk she said No. Then I said ok and was leaving but she got in front of me I said excuse me and she said there is more room to walk around her.If she hates her job so much she shouldn't work there or atleast with customer service coz she is ALWAYS RUDE AND always in a BAD MOOD!
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September 2023 by Patrick Santos
Ppl, get the shell fuel rewards plus loop.. it went from 6.09 to 5.89 for 91
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September 2023 by Tamara Parra
restroom need work urgently
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July 2023 by Mariah L.
Every single time I go to the Shell station to put gas buy me a drink. There's always the cashier lady her name is Sandra she makes me wait I don't know if she does it for every other customer but every single time I come into the store I always have to wait until she's ready to cash me out. Sometimes she will leave the store unattended I have to go find her in the parking lot and wait for her to come back into the store. I don't really think this is a good experience you should have to experience. And I mean she does this to me every time I have to wait until she becomes available to help me.
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April 2023 by Georgina Brasil
Had to go inside to pay with credit card because pump has been broken forever and asked Sandra to keep credit card and open pump because i neded to fill up. I've done that at other pumps before with no problem. She refused wanted an amount so i got $100 . When I got to the pump she shut it off so i went inside again, she said i had canceled it and to not come back for me to go get fuel somewhere else. Great way to treat your costumers SANDRA!
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March 2023 by T Hernandez
Lady was rude and took forever definitely won’t come back here
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October 2022 by Khalid R.
Worst she'll gas station ever the lady who works in the morning is a complete idiot and the manager Cristina is no better. Take your business elsewhere these people make up whatever rules they feel like when you ask for a corporate contact they tell you they can't give it out because it's private what a load of crap
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May 2022 by M A.
I rarely come here and sometimes regret it. The cashier is always nice taking my money but if I need help forget it. In the past I had stubs punched for the free car wash but they were a stickler about not adding the stubs together. Okay, fine. By the time I got one filled the program changed. Never got a free car wash and had to join the new loyalty program a while back. Today I put in my phone number. It didn't take. She said it was my fault I pressed the wrong button and I canceled my number. I asked she cancel the car wash and start over. She refused saying, "No it was your fault." I told her, okay, I wanted my money back, she refused and reiterated the former statement over and over. She is right, I'm the dummy for coming here. Still, I couldn't believe she refused to give me my money back. It wasn't like I already washed my car. There is no point in arguing with a peabrain. Whatever happened to the customer is always right?
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January 2022 by Rocio Alcala
Fake gas prices. Don’t come here!
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January 2022 by Lani Dias Blackstad
Clean & Not crowded so no wait time
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November 2021 by ThegamingUSACOOL
car wash here is okay but the rinses go very very slow
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September 2021 by Yechao Liu
False gas price on Google Map. 4.09 advertised vs. 4.49 actual.
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September 2021 by Shirzad Malekpour
Got gas and paid for the car wash. The station instructed me to get the receipt from the cashier who was on a 30-minute break. Lesson learned: don't go here for carwash or you need the receipt.
