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November 2023 by David Salas
Wife's favorite spot, great service and nice people
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October 2023 by Alan Zoller
Great location in the Westgate Shopping Center!
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October 2023 by Cristi Good
Lots of inventory. Dressing room HAS fans! Favorite layout of all the stores in the area. Good deals on unique items.
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October 2023 by Sarah H.
I like this store, but this is the second time I've arrived to pick up my online order and had to wait 30+ minutes because they were on break. When you order a store pick up, you expect them to be open when you're told you items are ready. Definitely makes me question coming back.
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May 2023 by Mika S.
Great quality clothing. Kinda expensive. Great options for plus size women and girls. I love their underwear and sandals lol
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May 2023 by Jaqui Walters
Love this store and everyone that works there!
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April 2023 by Witch Momma A.
Best Torrid to shop in San Jose! Jessica was so helpful to me and my sister and helped her find the perfect bra and me, the perfect outfit, she made both of us feel so confident and beautiful! Will definitely be coming back more because of her!
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April 2023 by Michelle Q.
This is by far my fav Torrid! Jessica, Jasmine, E and Patty are very friendly, helpful and accommodating. I love the fact that they know your name and your personal style.Very honest if you ask their opinion!From the bottom of my heart, thanks Torrid Westgate!!!
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January 2023 by J R.
This review is long overdue. As a plus size person, it has become quite difficult to find nice options for clothing. The Lane Bryant closed and Nordstrom removed their plus size section. Dress Barn and Avenue closed. I was thrilled to find Torrid several years ago. This store is a pleasure to shop in. They are always friendly, clean, and organized. You can take your time to shop around, and the dressing rooms are always clean. They even have fans on during the summer if you are hot. By far, the most special part of this store is the employee named Jessica. Everyone there has been kind and helpful, but Jessica goes above and beyond. She is a fashion goddess. I came in trying to figure out what to pair with a dress. Jessica put me in a dressing room and ran back and forth getting me options. Never in my life have I had someone with that kind of skill put me in clothes that make me feel terrific. She took me out of my comfort zone which was so needed. I tend to dress too conservatively. She's fantastic with color, fit, style, and body positivity. I'm almost afraid to post this review because I know this is such a wonderful thing that the store will now be super crowded. Thank you for having a store that includes all bodies. And thank you Jessica for giving me such confidence. BTW, this woman doesn't even work on commission. I wish she did, so that she could get paid for this extra service.
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September 2022 by Gladys A.
So yesterday I stopped by to get something for my mom I once got a gift from torrid but never actually bought something from torrid but I love it the clothes last a long time and it's amazing and it was my first time ever in Person looking around torrid I took a pair of jeans for My mom and as soon as I got there patty greeted me and guide me around her service and help where extraordinary .Every question or doubt she was there I appreciate this so much thank so much patty for helping me pick the right jeans for my mom you are amazing and she loved them you are the best .I'll be going more often now .If you guys need help and guidance ask patty she's amazing she's everything in 1
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August 2022 by San Jose Home
I came in to exchange one item and ended up buying six additional pieces. Wonderful staff; Jasmine was super friendly and helpful. I brought someone with me and she ended up buying several items as well. Great experience!
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July 2022 by Priscilla D.
This is my fav Torrid location!!!! The girls working are always so sweet, helpful and not rushing customers. While this store tends to be "smaller" than some other stores, they can always order items for you free or charge. I like this location because to me, it's a bit more "hidden" since it's in the Saratoga strip mall. It isn't a stand alone store like Coleman for example. I just bought some super cute wide leg flowy pants from here! The sizes are as small as 00 (size 10). I had to return a few work tops and never have issues: they can look up your account with your phone number. One of my items was about a month past the return policy (oops! Was on my car and I forgot). They let me grab something else and use store credit for the item I was out of policy on. Love them!
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June 2022 by Diane Montijo
I love torrid. Returns are fast and easy. Bought 2 shirt's
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June 2022 by M Flores
The staff is always kind and very helpful. My favorite torrid store.
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March 2022 by Laurissa Lynn
I love this store. Great customer service, Amazing selection of clothing.
