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April 2024 by M M.
Great service and great showroom. Owners helped me and my mother choose pieces for her new home. They special ordered a couple fabulous custom pieces and made it really easy for her! We will be back for a coffee table soon
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February 2024 by Rohit K.
Great service. Very helpful and knowledgeable staff. Dan was especially amazing, very patient and helping us with all the questions
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February 2024 by Tammy L.
Really positive experience buying our couch from What a Room! We just moved into a new space and wanted to maximize the area, so we went the route of getting a custom couch made to size for our space. You'd think it was easy to find a good couch to fit your space, but home builders aren't building thinking about you'd want to furnish the space, and all options were slightly too small or too big. We also wanted an L-couch originally, but then realized the space wasn't large enough. What A Room gave us the flexibility to build what we wanted. We had the exact specs for what size we wanted... and we got a sectional couch but added pillows to essentially make it look, function, and feel like an L-couch. We got to choose the fabric style, color, firm/softness, how many pillows, what size pillows, what color wood on the bottom, and even decided to chop off the legs of our couch for a more modern look. It sounds complex and scary to make all those decisions, but the staff really made it pretty easy and we were out within an hour. The couch arrived within 1 month of ordering, which was way shorter than even getting a readily available option from a Crate & Barrel or similar retail option. Super happy with our experience!
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February 2024 by Jack H.
They have good stocks of inventory and nice customer services. So many well designed furniture for home or office.
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January 2024 by Alex H.
After seeing some positive reviews on Yelp and Reddit, my wife and I headed to the What A Room showroom without an appointment. Lucky for us, the store was not too busy. The showroom is pretty nice and relaxed with salespeople who are much more helpful than pushy. Duy ended up assisting us in piecing together a couch which we eventually purchased. A few weeks later, we received a text message asking us to confirm our delivery for the following weekend. The couch was delivered by two delivery people yesterday who did a good job despite the limited space in our home. The couch turned out exactly as advertised and is quite comfortable. One thing to note is that What A Room's prices are probably higher than many online couch producers/retailers but there are at least two good reasons for this: 1) the couches are produced in America and 2) the couches are constructed with higher quality materials. There are very detailed guides online about things to look for in a high quality couch. What A Room checks all the boxes. We are very pleased with our couch and highly recommend What A Room.
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December 2023 by Leslie W.
Went to their store for Black Friday/Thanksgiving weekend after finding them online. We considered several high end custom sectional sofas online sites and were feeling anxious about buying without being able to sit on the product. Steven was incredibly helpful and patient with our design needs on achieving the look we wanted balanced with comfort-- including sizing, seat firmness, cushion lengths, fabrics, and all the details we needed to consider. They delivered the product in 3 weeks (much faster than we thought), and the delivery was seamless. Most importantly, the sectional looks amazing and sits great (it's brand new, so I expect nothing less). We are so glad we found What A Room and highly, highly recommend-- especially if you have space constraints, are looking for design assistance, and appreciate dealing with nice, kind and professional people throughout the process. Thanks so much, What A Room!
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December 2023 by Rong Z.
My wife and I came to the store too late to enjoy the TG discounts in late November, but Daniel gave them to us anyway (thank you!). He came to our house to measure the sizes of our family room and the dining area, and quickly designed the furniture layout for us (all free of charge). We were very impressed by the quality of his design, which really brought out the best parts of our house. He also made several excellent recommendations, including where we can get our shutters and blinds done. They were really helpful and we ended up saving quite a bit of money. Today I took my daughter to the store, and she liked the stool chairs with back rest more than the back-less ones my wife and I had already ordered. Instead of charging us the 20% restocking fee, Daniel helped us order the new stool chairs without a single complaint and he waived all the extra charges, including the extra $100 for the price difference between the two! Needless to say, we were blown away by his professionalism and kindness. We will definitely come back to this place in the future, and we have recommended What-A-Room to all our friends!
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November 2023 by Lida Z.
Me encanto la tienda y el servicio es muy bueno y los precios guaho se las recomiendo
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October 2023 by Michelle S.
I just completed a home remodel which included the purchase of some new furniture. After traveling all over the South Bay I stumbled upon What a Room and what a relief that was. The service staff was super helpful, patient and capable. They helped me with modern design ideas, made ordering simple and the prices were FAR better than other places in the area. Highly recommend What a Room for the service, selection and value.
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October 2023 by Thomas L.
I bought a bed from here a couple of weeks ago. I'm very happy with my purchase. The store has affordable prices and the items are good quality. Customer service was professional. The store rep answered all my questions and was very helpful.
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October 2023 by Aditya Nallur
What a Room helped us get a new sectional for our living room. We were re-organizing a lot of furniture so the change of design from our existing 3-seater couch was significant. Daniel came home and helped us think through the design, usability, future needs etc to craft a design that would go with our aesthetic and work functionally for us. After that initial home visit he helped us in-store with selecting fabrics, weighing pros/cons of different design options to help us work through the confusion and ensure we only selected what really appealed to us.The order process once we figured out the design was pretty smooth, and delivery came in ahead of their estimated time! (Took less than a month IIRC). The quality of the sectional is top notch and the white glove installation process was smooth as well. We are really enjoying the look and feel of our new sectional!
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September 2023 by John F.
Bought a table from here and everything went smoothly. The service was pleasant and helpful.
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September 2023 by Karen P.
Great store for a custom couch. Very helpful in helping me with all the choices. You are able to choose size of sofa, material, color, firmness of cushions,
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September 2023 by Anat G.
The best experience building our own custom sofa. Easy, quick, knowledgeable and patient. The sofa even delivered faster and it did not disappoint! I would definitely recommend to all my friends, the price was totally reasonable, much lower than in the big furniture chain stores.
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September 2023 by Jessica T.
A couple of months ago, I had the opportunity to visit this furniture store in San Jose, even if it was just for a brief moment. My immediate takeaway was overwhelmingly positive. The store stood out for its immaculate cleanliness, which I always appreciate. Additionally, I was pleasantly surprised by the variety of sofa designs they had on display, it wasn't just about quantity but also quality. To top it all off, the staff there were not only attentive but also genuinely helpful, making my short visit a memorable one. I am glad it is only a few minutes drive from me (Sunnyvale) so I will check it out again int he future when I am in the market for some furniture.
