November 2021 by Monica Rose
This place should be shut down. When you check in the office smells like urine. I asked the manager if I can have two extra bath towels and one sheet because me and my daughter were there for a wedding. He wanted to charge me $40 extra for the items I requested so I just went to the dollar store. When I open the door to the room there was trash at the door and throughout the room it looks like it hasn’t been swept or mopped in about two weeks not to mention the mold that is on the baseboards in the shower. The ironing board was disgusting we couldn’t use it not to mention there’s not an iron in the room. The ring around the shower was even worse. And to top it off we had to call the office manager to come push the door open because we were unable to open the door from the inside. I paid to stay Friday Saturday and Sunday and unfortunately I checked out Saturday morning and didn’t even care about the lost money. That’s how terrible this place is. The only thing I could say good about this place is it has hot water. We literally had to use the bath towels to stand in the shower.
November 2021 by Mari Mend
Everything about this place is awful, the only exception is the location. I was told by staff if I was to reserve a room on booking.com again they would refuse me service. I asked politely “why are you on booking if that isn’t an option?” after that she got extremely agitated, confrontational and extremely condescending. She argued with me about how booking takes too much money and she doesn’t want to pay them, she’s there to make money and asked me numerous times “do you understand” after I replied yes I understand the first time...initially they tried to give me a room that didn’t match my booking which was a smoking room with a broken microwave/no fridge that smelled extreme heavily of cigarettes it was nauseating (I paid for a nonsmoking room with microwave and fridge). When I went back to the front to have him place me in the right room and I explained the room didn’t match the description he didn’t say a word except the new room number. When we finally got to the room, it was broken in so many ways. The bathroom didn’t open all the way because it got stuck on the protruding shower rod. There is no leg room to use the toilet. The bathroom door handle was broken hanging off of the actual door and the ceiling vent does not take out the shower condensation. This left the room constantly sticky. There was no microwave plate in the microwave, the fridge froze everything inside of it, front door is extremely stuck and would shake the entire room when opened or closed making a huge banging sound. The room key did not work the second day. When going to the front desk no one would come after ringing the front desk bell after several minutes. I had to call the front desk for someone to come out. The room smelled like cigarette smoke because the room next door is a smoking room. I will never be staying here again. The front desk staffs rudeness is enough of a reason for me to not give them my patronage. I know the prices are tempting, but do yourself a favor and spend the extra money by staying somewhere else.
November 2021 by Topher Esco
This place is awful. The office staff is full of entitled, rude, and downright disrespectful people. They seem to be a family that wasn’t never taught manners or how to run a successful business. They can’t even get the rooms cleaned correctly not because the cleaning staff was bad but because they do not provide them with the proper equipment. The floors will leave your white socks looking nice and black. Hope you don’t have the misfortune of staying here like we did… from now on we will pay a little extra to stay anywhere else.
November 2021 by P OC
Not a very welcoming place. No creamer for the coffee. Sheets had stains. Not kept up very well. The bath did not work at all. Didn't have time to complain or switch rooms. On the bright side it was cheap
September 2021 by jessica sanders
This place is the real deal and I love it. Best price and just as good as any other motel. The Owner keeps the property safe for you. Enjoy.
September 2021 by Dalton Baird
Rooms were in very poor condition, within the first 20 minutes of being there was move to two different rooms due to the first one having a hole in the shower and the second having the celling falling. Ended up getting refund due to the condition of the facility and staying somewhere else. I do NOT recommend anyone staying here.
September 2021 by 2jz All day
Not worth the money. Air conditioner unit not working, broken toilet seats, carpet is old and stained, torn window screen oh and cable tv is also not working just to name the quick ones.
September 2021 by edward stone
I felt like everything I did the owners or management was staring at me looking to see what I was getting out of my car to eat what clothes I was getting out there was no privacy characters in the area just kind of hoping around and hovering around made me feel a little insecure about my vehicle being parked near where I saw these guys in a water drain area or a creek. They came out and look extremely dirty grunchy possibly homeless but didn't want to see that lurking around when I was inside trying to get some rest
September 2021 by Maria Grapperhaus
One male staff member charged my husband and I $25 extra dollars just so my brother could visit us in our room. I was told by another guest at this motel that that was the owners son.When we were checking out we asked for the owners name and number and his son refused to give it to us. I am also wheelchair bound and the room they put us in was to small for it to be handicap accessible and the front door to the room had a large hump in te floor so each and every time we came and left the room my husband had to literally back me out of the room. Because of how rude the owners son was this roach motel should be one star. I also plan on calling the Better Business Beau in the morning for how poorly we were treated!
August 2021 by Phillip Hanson
This is the worst motel room I have ever stayed in. To start with, we booked the room at Priceline's discounted price, which was more than the posted maximum as labeled in the room.I will be persuing that separately.The room itself was filthy; mold growing on the tub caulking; the floor was sticky with built up dirt. The bathroom doorknob was ready to fall out of the door, which would not even close due to it hitting the toilet! The hair dryer was long since removed, no sign of ever having a microwave, the bottom 4" of the refrigerator was rusted out. No competent person has maintained or cleaned this room in many years.To call this rat hole a two-star room is an insult to the most dilapidated bargain motel I have ever had the misfortune of ever staying in.
July 2021 by wild West
not bad needs alittle maintenance here and there but room was clean bed really comfortable would stay again
July 2021 by Robert Butler
To start, when I came up to confirm the reservation, the OWNER asked me to pick up my change in the morning because he didn't have the needed tender to change me out when paying in cash. After digging through his wallet, he ended up being able to change me out using his personal cash.Once I was in the room, I immediately noticed the TV was not on the wall mount, leaving the mount virtually unused save a cord holder. There is an obvious discoloration where a picture was once on the wall. The bathroom door is unable to open all the way because of the style of the shower curtain, and the room came complete with attic access. Random electrical outlets have failed, and there are stains on the curtains from God knows what.The most concerning defect is the door has been kicked in and the frame is unsecure. The door frame shows very obvious damage, needing complete replacement. There are 17 nails in the door frame in attempt to put it back together, and foam sealer in the jam where the frame was split. The damage has caused the door to titer and open slightly at the bottom, but plenty to get a good view from. The door, when closed and locked, has a tremendous amount of play and would not qualify as secured and locked. Upon notification, the OWNER agreed to a 10% discount. When I came to collect it in the morning, I proceeded to explain I felt very unsafe in the room. He could not have been ruder, and told me since I came to "complain" he wasn't going to honor the 10% discount he had already agreed to.To top it all off, after I spoke with him, he tried to charge me an extra $100 on my card. He said he didn't trust me and was charging an additional deposit on the room. Thank God I turned my card off, and he wasn't able to charge me a dime.Go anywhere else, this guy who owns it appreciates nothing and has zero sense of Customer Care.
January 2021 by Kurtis Johnston
I was actually scared for my life when I stayed here. Lasted one night.
December 2020 by Dylan Giovanazzi
Exceptional staff and mellow surroundings you can hear the creek over the freeway
November 2020 by Miguel Alsop
Missing Toilet Seat!Missing Smoke Alarm!Door frame has been broken and nailed back together!Bedding has oil stains!Decor looks, feels and smells like the 70's.Spend a little more to stay somewhere else, that's what I had to resort to!
