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February 2024 by Erick Gutierrez
Had a great experience with Danielle in the printing department, she was very kind and beyond helpful. Thank you!
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January 2024 by Ryan Towne
why advertise you can print from an email if it just doesn’t work
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December 2023 by Zane Nguyen
Great location to buy gift cards especially during the Christmas holidays. They also have the 0 activation Visa cards here. You can’t beat that.
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September 2023 by Mike Ozuna
Excellent customer service
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August 2023 by Maria Cornelio
I always go to this location Monday to Friday, this time was a Sunday..And I was there for a Amazon Returning,Standing for around 10 minutes, 2 girls was there and I know they noticed about me, I wait, and couple minutes later one with out a Name tag, with a piercing in the nose and a ponytail super rude walk close by my side...I just ask a question..and she answer me like I was there to bother them, I work for 8 years customer service and last 3 for management I really think that we should be happy with our work, and more if it is in customer service..with that attitude it doesn't really make me want to come back, but we are there to support and that those stores for which they have work continue...the two workers near UPS With very unhappy faces
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August 2023 by Hiromi H
Took a teenage male child here to get some school supplies. He did not find a pencil box/case he liked or wanted. Nor did he find a suitable backpack. But, otherwise, we were able to pick up the basics - notebooks, pens, pencils, erasers, highlighters, etc.
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July 2023 by Helen Miller
Thank you to the sweet girls that helped me get my passport photos yesterday!
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May 2023 by Justin De Toro
Needed a print job that ended up being a very large file. It was going to be birthday present and we needed that day. The staff was very patient and kind toward our request. Although it took some time and trouble shooting, they provided great customer service. Shout out to the Friday (5/26) PM printer service crew!!
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May 2023 by Laura Venegas
Two self service print/copiers were down and that just made the wait longer. One machine has been down for approximately 2 weeks.
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November 2022 by Valentina Oul
It’s worth to note that store manager Souren Torikian at Staples (Staples #0078, 3861 S. Bristol St., Santa Ana, CA 92704) leads by example: he possesses outstanding customer service, highly professional expertise, more valuable than a diamond patience, excellent problem solving.Thank you, Souren, for your service to people.
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October 2022 by Christina Bell
Danielle was super kind and helpful with my print shop needs. She took her time to check my item for any issues before printing and it came out beautifully.
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September 2022 by Frances
Its Weds, Aug 3, 3pm. South Bristol location. The young lady w blue shirt/ blk sleeves at the copy/printing dept is the most patient, helpful & nicest staff member I've met. Altho this location always has nice staff, this particular young lady needs a raise☺️. Too bad I didn't get her name.
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August 2022 by Linda Elizabeth
This is a replacement review, earning 5 stars from my original 1 star rating, because the General Manager, Souren, should be applauded for handling a very tricky situation in his store that could've gone from bad to worst! After two days of being treated like I was an "extra" and patiently waiting for my second business card order to be completed, I experienced MANY ill behaviors of an entitled & righteous employee, Danielle (whom had nothing to do with my custom order) earned herself such disgrace from not just one, but two occasions, foregoing the opportunity to correct herself. This person (pictured below) should not be employed in any service type of industry, and at the very least, reprimanded/suspended and not allowed to interact with consumers until she has taken some course in customer service. PERIOD.On my first of three days on this venture, I worked with Cyrus to prepare my prints, of which I intended to order many products. She did a most amazing job, but sadly, got sucked into the contagion of her coworker rather than recognizing how to better serve the customer.On Day 3, when I finally got to personally meet the GM, I was grateful of his willingness to listen to ALL of my concerns/ issues, not just of my orders but his employees (including Carmen, who should also be commended!), and then in awe of how quickly he corrected this mess, offering the best of resolutions that I hadn't even considered - involving another store, ultimately requesting support of his local GM's within the umbrella of the same district.VERY IMPRESSEDI will be writing a review for the Huntington Beach store, where upon my arrival and without warning, immediately got on board to print my orders, working diligently to complete everything I could ask for within a total time of about an hour! WHOAH! and YAY!!!!The Assistant Manager, Alex, and his crew including Skyler, were top notch in handling the job without question and treated me with honors!
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August 2022 by Dru
Not sure the girls name but she wears this adorable flower mask and has awesome tattoos! anyways, whenever I pop on it I’m graced to be helped by her, professional attitude with best friend energy. I swear, no matter what the issue or prints I need done, I can count on her and rest easy. Absolutely the best, 10 stars.
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June 2022 by Adam V.
This Staples is larger than another one I frequent, but this one is closer to my home. It took some getting used-to as to where things are after I had been shopping the other location for a while. But at least I found what I was looking for, paid for it and left inside of 5 minutes.
