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December 2018 by Jonathan F.
this is by far the best, convenient, and most professional branch in all of santa barbara. ray garcia i believe his name is helped me with a very sensitive situation and made it all worth the inconvenience as he helped me from a-z. i was in santa barbara from LA during the fire travesty and was blessed to have met a fabulous team. thank you again, ray and team.
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January 2017 by Jeremy D.
The worst bank in Santa Barbara by far! Came in to the bank today for a notary and saw two bankers before they sent me to a lady named Jane who then told me he was not able to do a notary but was the only one available to do notaries! I was in there for 30mins for nothing, she asked me to comeback another time. Thanks a lot, I definitely won't be back again anytime soon. Chase needs to find someone who can actually get the job done. Totally a waste of time staff was very rood to me as well
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June 2014 by Laurence H.
Choose this office if you want a well run bank office where the staff is friendly, upbeat, and helpful. Chase has a great online baking website, easy to navigate between accounts, pay bills, and download transactions into QB. This particular branch is my favorite, easy to get to, and they even have doggie cookies.
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April 2013 by Lisa T.
Very impressed with professional service. Leah Ortega (and a teller whose name I did not get sadly) helped push through a transaction while we were on vacation in Santa Barbara. We thought we'd have to cut our vacation short to fly home and handle but Leah was able to determine the fastest, most efficient solution. Thanks!
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July 2012 by Amanda C.
How stupid is this bank? They have 2 entrance doors one for the "outside" atms and then one into the main bank branch. How about when the main bank was closed the other day, around 6 pm, some dumbass locked the doors restraining access to the atms. Some location. psh, take my money elsewhere.
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August 2011 by T T.
This is the best-run bank/branch I've ever been to and I have an employment history in the banking world...their service is incomparable and so friendly. Even my 10-year old daughter wants to go in there. After being with SBBT for over 20 years, I'm ready to completely transfer my banking to them. They are cutting-edge!
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July 2011 by Mike H.
Wow, this bank sucks! I went in to cash a check for a job, it its a decent check, for a hard job. The check is written on that bank.... at 1st they refused to cash it because I don't have an account there! Only after the customer of mine beat them down on the phone for 20 minutes did they cash it!
