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May 2023 by Taylor
GIFT CARDS ARE NOT ACCEPTED.This store is a load of garbage. Someone told me they are going out of business. Went inside and saw sale signs everywhere that stuff is “10-50% off” with zero signs or notice that gift cards are not accepted anymore.They are still selling overpriced stuff at a minor discount, yet can’t accept gift cards?Good riddance.
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April 2023 by puja sarkar
Very underwhelmed by the store and its collection. We went to buy some curtains and other first buys towards a new home and we're so disappointed towards the lack of collection and choices this place provided. Of the little few other things we could find.. the products weren't cheap and there was little to no help provided. Seemed that I could rather use an online store.. if this is all the quality and guidance this store can provide. Pretty much a waste of my time and energy going to such an ill stocked store. Won't recommend it.
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April 2023 by Moraima Herrera
Store's are almost empty of people. Prices are bit high. Before they had great clearance on towels, and so many other things. Now every item full price.
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April 2023 by Carol Rosero
They had nothing that I needed. I was looking for cheese cloth, nothing. I usually would buy frames there when I needed some, barely any to select from. I have been trying to buy an immersion blender since last year because I had a $30 store credit and it still wasn't available, not even on line. Very disappointed.
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March 2023 by Pritesh Chandaliya
Overall it's a well organized store.But there was no one else in the store when we went.We found it on the expensive side.The clearance section is not good at all.
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January 2023 by Lisa Smith
Very disappointed, the store was nice and clean.the lady who served me was okay bit grumpy.I brought some candles $10.00 down to $7.00 on the shelf and when I went to the register they came up a different price I showed her where I had got them, and she said I didn't read the tag the small print.How many people read the small print , I just look at the price . it was the Friday before Christmas.I asked if I could have them at the price on the shelf.she said NO!Then told me she reads the labels.and it wasn't her fault that they was in the wrong place.I order stuff on line and had a problem with them not refunding the money.had to phone twice to get my credit.
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January 2023 by Serghei Stiroi
Great selection and nice discounts, also the self checkout process is really easy and smooth, I like the easy way I can scan coupons with the Bed Bath and Beyond mobile app
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January 2023 by Sridhar Rajiv
I like the service here, helpful staff and ample parking. But the place is almost always running short on stocks for dinnerware, glassware etc.
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December 2022 by Michelle
Customer service here is racist!!! I stood in line to do a return for about half an hour. One person taking care of returns and special pick ups. The Caucasian customers, who did returns, did so without issue for items they just didn’t like and were returning. My item was actually broken after using three times. I got the fifth degree from the clerk and then she called over the manager and I got the fifth degree again….like they didn’t believe me. Finally got the refund after being humiliated. Will never shop at a BBB ever again!!!
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November 2022 by Silvia Corral
I stopped by twice in one week, and their customer service did not impress me. The associates need to be more knowledgeable about their products.I showed a screenshot from Bed Bath and Beyond website to an employee, and she still asked me if they carried the item even after their store is listed on the screenshot. LOL.There is a weird vibe among the employees; they seem to be apathetic and treat customers like just another number; they want to get you in and out without listening to what you are seeking as a customer
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November 2022 by Artem
This and other BBB is a joke.I go to such store to actually TRY a pillow before buying. How am I supposed to do it if all of them are placed in boxes and no sample is provided? ?In addition, there is lack of assistance, a lot of items is displaced, misguiding advertisement on Black Friday, pretty limited number of options for towels.I don’t comprehend how BBB will fight over customers if we can get better deals everywhere else.
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November 2022 by Paulina C.
I had to leave a review here for the store on Steven's creek and Lawrence. My husband and I came in today to buy our Christmas presents to eachother, which were a set of great knives and an amazing pot and pans set. Although everyone working was very friendly and helpful but Jose was OUTSTANDING. They definitely could've used a few more people on the floor, but Jose helped us try to order the set we wanted and we actually ended up with the display + a discount! And let me tell Paula at the register is her own little experience. Her relationship with Jose and customers was delightful. She hade cracking up with her sweet sense of humor and Jose made sure we were taken care of. I will DEFINITELY be going back there to that location and also spreading the word to other.
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November 2022 by Erica W.
5 stars for the team that work here! Super nice!!! They also let me bring my dog with me in this store (he doesn't mark or pee indoors as he likes bushes, haha).This store is the cleanest BB&B that I've ever been to in my life! Everything is kept organized; and, the store is spacious! One of the few retail places that I feel safe enough to not have to wear a mask in. I have not been happy with the prices and quality on Amazon, so I prefer to come here - and get 20% off.
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October 2022 by Neena Pk
If not for one associate I would have rated it zero stars. The associates at front just shrugged shoulders when asked about an item. One person was great hence the 3 stars.
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October 2022 by Catherine Cosse
Granted the store is not as full of stuff as it was 10 years ago....but the employees were very helpful and friendly!! Some of the prices were very low too, which was awesome as well!
