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October 2023 by Johney Han
Overall, the quality of our new leather sectional is fantastic and the customer service (Anthony) was exceptional.After visiting several other furniture stores, we purchased a leather sectional with automated recliners and wireless charger from Furniture Discounters. We were expecting several days for delivery but Anthony contacted us after just a few days and had our new sectional delivered and set up quickly. The wireless charging feature wasn't working as expected, so we contacted Anthony and he had someone come over the next day to inspect it. They ended up re-ordering a new part and fixed the charger and delivered it very quickly and with minimal issues.We will definitely go back to them for any future furniture purchases we may need.
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October 2023 by Ashwini Ravi
The service provided by the sales associate at the store was not good
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July 2023 by Jayr 9.
Bought a recliner sofa from furniture discounters. Anthony is the best, answered all our queries and explained to us all the details of what we are buying. Delivery was fast too and Anthony made some adjustments to deliver our couch on our desired day and time. I recommend this store for someone looking for a great quality furniture.
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July 2023 by S G.
We had shopped here before at their old location, and were unsure of what to expect at the new location. It's the same team, and we got the excellent service we have come to expect here! Anthony provided great recommendations and made the decision process easy. We had several follow up questions after we left the store, and he was easy to reach and quick to respond. Furniture arrived on the scheduled day, no delays. The delivery went smoothly. The two person team that came worked quietly and quickly. Overall it was a great experience working with Anthony and team!
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May 2023 by Will A.
Anthony and his team were great to work with. Anthony was knowledgeable and experienced and was able to provide great recommendations and suggestions. Delivery was quick and easy and shopping at the store only took about 20 minutes. All in all great experience.
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May 2023 by Abhigna K.
Furniture Discounters have really high end furniture. Anthony was extremely professional and friendly. Anthony handpicked and advised the best furniture for my new place. I was extremely happy to get high end furniture at a reasonable rate. Anthony provided great customer service and answered all our questions and made everything easier for us. The moving process was smooth and I couldn't have thanked the entire furniture discounters team enough. Would highly recommend Furniture discounters for anyone who is looking for high end furniture with great quality !
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May 2023 by Gokul C.
We were looking for a bed since so long. Anthony helped us in finding the perfect bed set and couple of bar stools and gave us a great deal. Would definitely recommend this place.
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January 2023 by Quyen Bach
We purchased a gorgeous sectional sofa and mid-century modern dining table + chairs set for an insanely good deal! I liked our purchases so much, I even got my parents two wood bar stools. All this furniture could have easily cost twice the price we were given.Anthony was very knowledgeable and helped guide us to finding these perfect items for our home. Delivery came exactly on-time and went smoothly. The movers gracefully maneuvered our furniture down narrow stairways with no damage. The table came newly packaged and the movers assembled it for us.I’m super happy we found this furniture store. For the price + quality, the value is unbeatable. Highly recommend them for anyone’s furniture needs!
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January 2023 by My Vuong
Bought a set of brand new modern love seat with sofa in Oct, and was delivered on Nov 2nd. The Sofa started making a squeaking sound within a month of minimum usage. I gave the sofa the benefit of the doubt, as i figured since it was new, the sound might be normal. Another week went by, the backing of the sofa started to have an at least a half an inch to an inch of play. There is no way a brand new sofa set would make a squeaking sound in conjunction with a loose backing. So I called them several times, it sais the number was no longer in service. On 1/8/2023, I decided to swing by their store to see if they can send somebody to fix my sofa. Long and behold, the entire store was empty and permanently closed. I was beyond livid, as the slimy sales told me they weren't going out of business, they were just consolidating the back side of the warehouse. I felt extremely misguided and ripped off. Do not do business with these crooks, even if they eventually reopen their business again.
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December 2022 by Meng X.
It was a wonderful experience shopping with Anthony's help! He is super knowledgeable and know every style by heart. We just moved and need to buy new furnitures for both living room and bedroom. Anthony showed us different styles and matching option even some not at the store. He gave us a great deal, and delivered everything within a week. We are now able to have a lovely Christmas gather with families and friends! Would highly recommend this store and Anthony!
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November 2022 by Mae G.
So glad this furniture company still exist that I've been customer with this company for 21 years. I purchased all my home furnitures in this company way back in 2001 when I lived in Milpitas, and all staff were very helpful and great customer service. I moved in San Jose North in 2006 using the same furnitures that I bought from this company. Quality of their furnitures excellent, sturdy, and have no complaints the materials quality. Since then, we moved again in San Jose East, and I decided to give all my furnitures to my friends since they're still in good condition. All my friends were extremely happy of the furnitures because the quality was still good! I came back last month October of this year to check if this company still exist. Glad to see that this company still in business. I met with Anthony, he was very helpful, great personalities, outstanding customer service, and knows what's the best color or styles of the furniture that needed for my new home when I shared with him, the color of my tile floor, walls, and etc. This gentleman met my expectations of selecting the right furnitures, credenza, and etc. in my home. I'm very happy with this company, and would like to thank you so much Anthony for your helped for selecting me the right furnitures, it saved so much time and my effort! I would highly recommend to shop this Furniture Discounters company, they have a variety of selections, and look for Anthony.
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October 2022 by Carmen Ayala
These are wonderful people! Love the inventory and the service is the best.
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October 2022 by Jon C.
Anthony was very professional, and extremely polite. Got my dining table, sectional, and coffee table. A little more expensive than other stores, but quality customer service.
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September 2022 by Helen G.
I am very disappointed in the quality of the furniture and subsequent lack of service or follow up as a long time customer of this store who has referred many friends, family and acquaintances. The furniture I have purchased over the last 10 years has been very good quality, but not the case anymore. I purchased a couch and love seat from this store two years ago that I paid over $3000.00 for it. A year later, the threads started coming apart and I contacted the store. After several discussions, they sent someone to pick it up. Less than a year later, the foam starts coming out of the recliner and one side of the couch. I contacted the owner, Anthony who after several questions and sending pictures informed me that I had a year's meeting warranty and therefore they would not fix it. He then stopped responding at all. I had to contact an outside service to repair my voice who said the foam that was used was only in certain places and the stitching was very poorly done. I will strongly recommend that if you are looking to purchase good quality furniture, find another store.
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September 2022 by Paige F.
So very pleased to have bought from this business! We got a new couch and dining room set and literally came in looking for a DESK! The salesman, James who helped us was so professional and kind. Was genuinely a pleasure speaking with him and helping us figure out the furniture purchase options/prices, etc. Was able to have the furniture delivered quickly and there were many accommodating delivery options which was so convenient! 2 men came to deliver the couch and dining room set and I feel terrible for not catching their names but boy are they PROFESSIONALS! For context, we live in a rather small townhouse and when they arrived, the men quickly identified that the largest section of the couch was not going to fit in through the front door so they said they were going to bring it up through the 2nd story balcony! Which was honestly seemingly impossible but using just their hands, pure will-power and a single rope to lasso around the couch, they managed to get it up. I really could not fathom how they managed to do that, it was impressive. They took off their shoes every time they entered the house (I did not have to ask them to do that) & they put everything together swiftly. They really did leave my home better then when they arrived! On top of that, they attached floor protector pads to the bottom of the dining room set (that I had on hand) to not scratch the floors! But wait, it gets better. One of the gentlemen, while putting back my coffee table in place, noticed that it was kind of wobbly. So he took it upon himself to flip it over, re-screw in some pieces that I didn't even realize were fixable and literally fixed my coffee table before they left. Absolute angels. 100 stars across the board. Thank you!!
