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September 2023 by Captain “Rogue” Haast
This place is a stupid place to drop off trucks. There is really nowhere to park without blocking something, and the staff there comes out and yells at you for parking the truck.
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August 2023 by Sukhneet Kaur
Worst service ever! The cashier is very rude - clearly gave misleading information and then started yelling at us for no reason. Utter waste of time and energy - wish there was a way to report their behavior as criminal activity!
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July 2023 by Holly Taylor
DO NOT RENT HERE!!! I had a reservation and checked in via mobile and no key inside the lock box. I had come from Santa Cruz and had no ride since I had been dropped off. The cashier inside seemed very annoyed about the Uhaul rentals and said he had nothing to do with them. He said he called and texted the manager but no response. I called Hertz customer service who proceeded to give me codes for every lock box. All were empty! I texted and called the manager myself after the cashier gave me his number. He finally called me over 30min later and said the cashier had the key. It was one of the worst experiences ever!!!!!
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July 2023 by Jose Luis Ramos
Worst service ever! There are two cashiers instead of 4 and they take 10, 20 minutes with each person. They also tried to charge me something that I didn’t buy.
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June 2023 by Carina v.
Service was on 6/14/23 3p + Felipe was incredibly helpful and friendly. We are thankful for his recommendation and patience! Donna helped us way find , she was so helpful! Very friendly and does her job very well. Highly recommend this location, Thanks again!
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June 2023 by Jadrien Garcia
Very good customer service and I would have loved to use it. Trucks just too much money for the job I needed.
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May 2023 by Joseph A.
They have decent prices for box truck or van rentals and I like the fact that the mileage use is just an estimate and it gets adjusted once you return the vehicle. If you rent a vehicle from here, just always be sure to check the odometer as every once in a while, the paperwork will not match the actual number.
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April 2023 by Brenda Arceo
Why did I move my things out before my due date just to get charged 187 even though I went inside to tell them to their face that I was clearing my things out before my due date now they won’t answer the phone because they know my number guy picks up and tell me I got the wrong number lol I need help with this scam they are doing to me
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August 2022 by sima mousavi
Not even one star. But I couldn’t write without giving any stars ?. Maybe once upon a Time, they’ve been a good company, but right now, their service is terrible. The manager Angelica is very unprofessional, unsuited for the job, mean, and rude. Her problem-solving is worse than five years old impulsive kids, and when it comes to treating the customers, she acts like a selfish maniac with a minimum ability to listen and understand. I was disgusted with their services and decided to stop my business with them, and my three friends witnessed what happened, and they decided to stop their business too. I tried everything I could think of to reach out to anyone who does listen to email, chat, and customer services three different times, 45 mins hold each time, Anjelica manager twice, president of the location Lam Barn. Ether they disconnected the chat or the call, or they never did call or emailed me back.
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August 2022 by Patrick B.
Made an online reservation/confirmation for a rental truck. I picked up the rental at the designated time and the two gentlemen behind the counter were eager to help me, and explained everything very well. I was in and out with my rental in less than 10 minutes.
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August 2022 by 余越崎
10 people in line, only 1 staff. Waited 1 hour in line just to pick up a trailer.
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August 2022 by Jessica Jensen
Horrible. I am using Penske from now on. They are a bit more expensive, but worth it.
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August 2022 by Deyu
Don't have any uhaul stuff...? What is this place.
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July 2022 by Derrick McKain
Of the half dozen timez I have needed to use the customer service, only once was the service professional and up to par with human decency. With all of the UHauls around, I recommend going elsewhere.
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July 2022 by 越崎
12 people in line, no staff in sight. Then only 1 showed up, and this is Sunday, when more people tends to move during weekend. They say DMV is slow and inefficient, Uhaul's efficiency is just a shame to even mention