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November 2023 by Andrea M.
I used to come here for my medications until the pharmacy wait times became unbearable and didn't make any sense. So today I came here because they had something the other Walgreens didn't have that I needed to get as a gift for my relatives when I fly down to visit them for thanksgiving. After I finished paying for my stuff the lady took my receipt and ripped it up. I was really shocked when she did this so I took my stuff and the ripped receipt to the other cash register to ask to return everything and repay for it so I could get a new receipt since they didn't have a way to reprint my original receipt. The guy he huffed and puffed at me when I asked him to help me with this but proceeded to scan my things anyways and printed out a voided transaction slip. I didn't trust him but let him rescan my stuff anyways. So he mishandled my Ghirardelli chocolate snowman bag and I wasn't happy with that and told him I was gonna get another one that was going to be less damaged. So when I came back he handled my chocolate bag a little more carefully this time when he scanned it but now my issue was with my $4 that I already paid with the previous cashier. I said I wanted to pay for my items with the $4 cash I had plus the $5 cash reward I slip I had received from the other Walgreens that said if I spent $15 I could get another $5 but didn't understand why they couldn't just use that $5 and deduct it from my total. Eventually the store manager came and just gave me $5 so I talked to her and asked how come I couldn't get that deducted in my total? So to my understanding I only get the $5 as a rewards credit and not a cash reward or something. And I got $5 cash anyways but didn't know why it couldn't just be taken out of my original total so I wouldn't have to pay for basically everything twice since my refunds usually take a long time to be put back into my bank account and felt like I was losing money because of this. And I needed all the money I could get to use for my trip because I haven't had any money to go on any trips anywhere for several years and now that I finally do I felt like I was just losing money. The manager lady who gave me the $5 pretended to be kind and said sarcastically, OKAY GOOD BYE and HAVE A GOOD DAY when we were finished talking but I also wasn't at all happy about the way she talked to me either but I just felt disrespected and left and began writing this review. I knew I wouldn't find better customer service here but at least I still wanted to give them a chance to make things better. I guess they have a right to be rude and provide hostile and unfair customer service after making mistakes and I don't have a right to better service if they don't feel like it. So yeah that's my recent experience and I thought they couldn't get worse.
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November 2023 by Eric C.
Bad, bad, bad...pharmacy boarded up 2 hours before closing time because no workers. Having to call practically all pharmacies in the area to get prescription filled. And of course nobody's picking up, because everyone is spilling over into the small handful of Walgreens pharmacies that are apparently operational.I guess there's always the ER!
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October 2023 by Eliuj B.
i went here to pick up my son's medicine. So,the pharmacy technician name Cecilia had to reconstitute the medicine with water. So she had to open the bottle. Prior to that, i saw her picked her nose and didn't wash her hands right after touching her nose or before opening the medicine bottle. She should know better. How can i now give this medicine to my son?!
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October 2023 by T C.
Pharmacy in this location is slow, inefficient and pharmacists are not knowledgeable about meds and system process. Bottom line they are slow as turtles.
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September 2023 by Freddy K.
Walgreens, what a nightmare of a store! My experience at this place was scarier than a night in Elm Street. First of all, the staff acted like they were in a horror movie, not willing to help or even make eye contact. Customer service? More like customer disservice!And don't even get me started on the pharmacy. Waiting in line for prescriptions felt like an eternity in the dream world, and they kept messing up my orders! Freddy Krueger doesn't have time for that nonsense.But wait, there's a silver lining to this nightmare! There's another Walgreens location just down the road, and it's like a beacon of hope in the darkness. The staff there is actually friendly, and they get my prescriptions right the first time. Plus, the store is cleaner and better organized. It's almost like stepping out of a nightmare into a pleasant dream.So, if you're in the area and need to visit Walgreens, do yourself a favor and avoid this one like the plague. Head to the one down the road for a much better shopping experience, or Freddy might just pay you a visit in your dreams!
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June 2023 by Tanvi S.
The guy who was the "shift lead" apparently, was very rude. When we went to the photo counter to ask about Schengen visa photo pricing, he literally replied saying "I don't know what that is" in a rude tone without asking us nicely in case he didn't know.
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April 2023 by Tony Y
Irresponsible staff. When a recently prescribed medication is out, they won't inform you at all. They even refuse to help check for availability in other stores.
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April 2023 by Allan Boll
It’s a pretty normal Walgreens. They refilled my prescriptions with no issues.
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March 2023 by Tarcisio G.
Are you curious to know what rude people are like? Visit this Walgreens. From the pharmacy to the front desk they're just awful. First visit:Had to dispose of some old meds and didn't want to drive to Kaiser so I thought I stop there. They told me to take my meds anywhere but there and that they don't care what I do with my old meds. Last visit: I needed cold meds and had a question. They were so bother by my question and I was able to witness the way they talk to other people waiting in line for such long time. This was my last visit to this store.
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March 2023 by Google user
They forgot to text me about my Perscription after I waited for 30 mins. Then I called the next day and they said to come pick it up. Only to find out they’ve locked it and the pharmacist is on their break. Wait an unknown amount of time for them to come back!
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March 2023 by Arghavan Arjmand
They forgot to text me about my Perscription after I waited for 30 mins. Then I called the next day and they said to come pick it up. Only to find out they’ve locked it and the pharmacist is on their break. Wait an unknown amount of time for them to come back!
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December 2022 by halona
The woman is super rude like I owe her a lot of $
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November 2022 by Ravi Singh
They are sooooo unprofessional and they don’t know how to deal with customers
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October 2022 by Harrison Ma
Made an appt to get my vaccine booster and flu shot at 11:15am on a Saturday with no line. Checked in on time.Didn’t get my shots until 11:55am. And no one seems to know what’s going on. Every time I ask the pharmacy team how much longer I have to wait, they’ll respond, “have you checked in yet?”What’s the point of an appt if you’re just going to make people wait forever.
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July 2022 by Joe L.
I come here for the pharmacy. They are very helpful and caring at this location. I'm giving this Walgreens. That why I am giving them 3 Star I really think that the store itself can do better with regards to customer service