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January 2024 by Mo G
Great service today by Stephanie thank you for taking me in after 2 o'clock
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January 2023 by Jenny Bae
Just like what you have read in the previous review, the lady in this branch refused to hand out money for no good reason.Personally, I felt that she just hates to serve a customer she doesn't like. Is she a god of western union or something?I am a lawyer and Western Union lady talks about the banking rules to me is just funny. I am going to raise this issue to my network to fix this branch.
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November 2022 by Ken E.
Do not go here, lousy employee that's RUDE, and a b***** Guess that's what kind of business it is, low rent. 1st time and Last time. Beware of this business
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October 2022 by Wendy T.
Great customer service I love this place. They are always very helpful and patient. Customer can be hard on them but they always treat them with respect and patience. I have been coming here for about 5 years now. Shierly is normally the one that helps me but the rest of the team is amazing as well.
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October 2022 by Ibrahim M.
Worst customer service ever, the manager put a lot of effort to not want cash my check, she keep bringing excuses after I provided her everything information she need. I told her I would have deposited to my bank account but it would not be available right now and I want it now, Then she said she is not going to cash it for me because how would she know that I didn't deposit the check already, she wanted to see my bank account and I had to show her my bank account but she still refused to cash it.
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May 2022 by Brian M.
awful attitude makes stooping to the level of a highly overpriced payday advance loan even worse. the lady there needs to get a life besides trying to save a dollar for the boss. super rude
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March 2022 by Saleem Rehman
They are are third party , and force you to open the account with all the information! Although I have account with WesternUnion!No good service!Safeway on Homestead Santa Clara is the best in service! I had to show them my photo ID only !
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February 2022 by Vanessa L.
I arrived at the store at 2:10 pm. As I was walking up Shirley greeted and informed me they were closed. As I was walking back to my car she graciously offered to help me and let me in! Easiest and fastest transaction. The whole team is amazing. Great place to go!
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February 2022 by Judy T.
I always went to the one on Wolfe Road.It was fast and very easy.They closed.I went to this one,thinking it would be the same. It was horrible.All l wanted was 100.00. They practically wanted your life on the line.It was ridiculous how much information they wanted.l just walked out.So prepare yourself before you go there,it's not going to be quick & have bank statement,references,pay check stubs and whatever else you think you'll need.
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December 2021 by Rachel V.
Came in twice today, first time I had a couple of questions Clara helped me out & was very kind. Later on the day I came back we were having a hard time opening up a new loan but both Clara & Shirley went out of their way to make sure we got approved. Definitely great customer service! Appreciate them helping me and My boyfriend ((:
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September 2021 by Souzy P.
Rayan is super nice. He answered all my questions Super star excellent customer service. I highly recommend this location if you need to use WesternUnion
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September 2021 by Annna T.
Don't come here if you want Western Union if you want a cash anything nothing but disrespectful staff they don't know how to do anything they're incompetent and rude and disrespectful especially the big one that I don't know if it's a man or a woman but whatever they are they're super super rude and that's not being disrespectful in anyway I just don't know if they were a man or a woman to be honest but seriously the most worst disrespect I've Ever and they don't wear masks there
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July 2021 by Lasonja Z.
They dropped the ball this time! I have been a customer of California Check Cashing for years but now I must reconsider if I want to continue doing business with them. I tried to get my final check cashed with them. The male employee looked at my check real funny and he says " what kind of check is this". I told him "I quit my job and this is my final check from that company." Then the male employee says" I will have to call the company to Verify the check". So I give the male employee my old boss number from that company. About 15 minutes go by then I over hear the male employee talking on the phone about how the check look unusual. Eventually the male employee came back saying he is not able to cash my final payroll check. I was so devastated that I was denied service like this over a payroll check !!!!! Come on California Check Cashing you gotta do better than this at this point your customer service has gotten worse. Afterwards I ended up going to Wells Fargo bank to cash the payroll check with no hassle.
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December 2020 by Trish A.
TERRIBLE BUSINESS! The chubby female with the glasses is always rude and extremely slow. Also, they are not following covid mandates and had 5 people in the small sweaty room and she asks you to remove your mask to snap a photo of you...WTF?! For a freakin money order!!!! Plus, COVID is going on and they try to have other customers directly next to you to help them as well(no social distancing) smh. To add, that same woman will make you give your personal info out loud in front of others and ask you what are you going to do with the money.... WOW! My actual bank(closed for covid) is the only people that need my personal info...NOT some 3rd rate check store with undesirable clientele who "bank" there. Never have i ever seen that mess before. Never returning. Taking my business to Safeway from now on P.S. I saw your name tag DIXY...nice try though
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July 2020 by Emy C.
Went there to do a western union. I was helped by Claudia who was very friendly. She has such great customer service. Every time I come here she is super helpful.
