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February 2023 by Jim S.
What's up with the nutty cashier who lost it and told me she hates her job because she lost her $100k a year job at Google. You cant have your cashiers screaming in anger because they got fired from Google. Get rid of her and send her across the parking lot to Carl's Junior.
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December 2022 by Raghunath K.
This pharmacy has has a great parking space. Our experience with the pharmacy department was awesome. The pharmacists were very courteous to their patients from checking in to answering questions. They are so busy but we never heard noises and shouts like I have heard in other Walgreens locations. They do their job silently and that brings a cheerful mood as you stand in the line for prescription watching them. These are some of the things the other Walgreens around the locality should learn from. One of the things that they could improve here would be to space out storage carts that the employees use to load up the racks. These carts block each and every space in most of the aisles and the walkways hindering customer movement. Also, the employees in the cashier desks could show some smile and courteousness while handling the checkout process.
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September 2022 by Honest K.
I've been going to this location for years. Extremely polite, respectful, and knowledgeable pharmacy technicians. However, the sales people on the floor always seem sad and depressed but they do their job and they never bothered me until tonight. I went to this location tonight and had trouble finding an item. I asked for help and a not very nice sales person helped me finding it although he gave me the feeling that I bothered him. I went to cashier to pay. The cashier told the 1st customer in line that she couldn't help her because her manager said so. They started talking back and fort. The two ladies who were between me and the male customer got involved as to why he couldn't pay for his stuff. All of the sudden the floor manager, the same person whom I asked for help earlier, came and started yelling at him and asking him to leave the store, he asked why and he said because I'm not your dog. I asked the customer in front of me about what was going on. She said that the customer waited about 5 minutes and as he couldn't see anyone around, he raised his arms and clapped his hands and called for a cashier! He apparently did so not knowing in which isles were the sales people and that didn't go right with the manager. The two ladies were telling the manager that he was not a good manager because he needed to calm down and treat the customer with respect. He then yelled even louder and said you two can leave too! Anyway I asked that customer to give me his stuff and I paid for them. I was ready for the manager to come back and try to stop the transaction and he luckily didn't!I work in a customer service business and I have experienced way worse than clapping hands in the air but I always remained calm. I always knew how to defuse the situation and not to escalate it further. I believe this guy either had an extreme bad day or he is just rude! All the customers in the store were shocked by his overreaction! Not acceptable at all!
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August 2022 by Joey O.
Stopped by today Love this Walgreens always has the necessities that I need .Highly recommended spot if I'm the area.
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July 2022 by Carolyn D.
Walked down to local Walgreens today. signs said Closed until further notice!!! What the heck is going on. Tried to call and got some lady that I couldn't understand half of what she was saying......
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May 2022 by Lola D.
Randomly closed when they should be open. 5/21/2022. Bad business, wasted time and gas coming to this location. Frustrating.
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February 2022 by M. C.
Today, I went to pick up my monthly prescription and they for some reason had to re-verify my insurance, which is fine by me. Great! What was wrong is for pharmacist lady Hiral to say that I'm getting a discount and that she had to reactivate that discount for me to get the price that I will be paying , $20.96. Discount? What discount? I've been paying that price since I started the medication. She said that my insurance or card had expired, which is false because I'm still working with the same company that provides me the insurance. It's the insurance that drops it down to $20.96 and not her own doing. Lady Hiral was making it sound like she was doing me a favor. Please!
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February 2022 by Shella M.
Avoid this location as much as possible. From photo to pharmacy - every employee will make you feel like you are bothering them as a customer. Not a location I recommend. Almost all the employees are unhappy here. I came in for a scheduled booster shot and the pharmacy is closed when I got in. An employee calmly told me that they had a no show from that department. I saw another employee wearing scrubs so I asked her if she can administer the booster and she irritatedly told me that its by appointment only which I have... when I told her that I do have am appointment she proceeded to tell me that the pharmacy is now closed and that they called everyone who had an appointment... which of course was a lie because I never got it.
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January 2022 by Samantha C.
This store deserves 0 stars! I have never experienced such terrible customer service IN MY LIFE. I grabbed 2 packs of diapers that were "out of stock" on my Walgreens curbside order and proceeded to the photo counter to pick up the rest of my order. I'm the second in line and after multiple attempts to page someone, the associate walks up while continuing her converstion with her coworker failing to even acknowledging we're there. The customer pays at the photo register and once it's my turn I tell her I'm here for my pickup order and already catching the hostility with the eyerolls and her shortness, I don't even mention the "out of stock" situation. She gets me my bag and disregards my hands full with 2 packs of diapers. I ask her if I can pay for the diapers there at the photo counter and she rolls her eyes, mumbles something and goes to the register at the front. Confused, I follow her to the front where she is quickly does something for the cashier and then she walks back to the photo register. Still confused, I follow her back. Again I ask about the diapers and she says "I'll need to ring those up at the front". I follow her to the front where she opens a new register and once I'm standing in front of her, in a loud and aggressive voice she says "I CANNOT HELP YOU! DO YOU NOT SEE THERES A LINE AND YOURE CUTTING THE ENTIRE LINE!!!" Shocked and confused I told her she was helping me and told me she was ringing me uo at the front. She repeats herself loudly again. YOU JUST CUT AN ENTIRE LINE. YOU NEED TO GET BACK IN LINE! " At this point i go to the back of the line. It was such a hostile and aggressive tone, the other customers caught it as well and offered for me to be rung up before them. Which i declined as I was not intentionally cutting the line but following her original direction that she would ring me up in the front. She rung up the person in front of me at the photo register so why was I treated differently? Once it was my turn to pay, I ask for her name. Shes not wearing a name tag and the name tag she has in her hand says Kenia... which she says isn't hers, it's her coworkers. Coincidentally, she says her name is Nia. Also after her little rant, an elderly couple had a question about a product and she gave them the same treatment, eyerolls, aggressive tone, short answers. I was seriously in shock with how rude she was being. Now I see why this walgreens has such terrible reviews. Customer service is seriously lacking
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October 2021 by D. W.
Unfortunately, this pharmacy has gone downhill recently. Used to be top-notch staff. When Han left...the downward slope began :-( John and Rhoda are the only two left that seem to have it together. Yesterday, I was told I'd have to wait for an hour to pick up a Rx that I had been trying to get filled for hours. Since I could not get anyone to answer the phone, I went to the pharmacy. There seem to be a lot of people trying to get Covid vaccines that make them short staffed and "backed up" as I was told. This is leaving them stretched too thin and unable to handle the flow of medications. Came to yelp to find a better reviewed pharmacy. Why can't major pharmacies provide good service? Walgreens, CVS, Target...more...don't rate very good. Seems they are all bad.
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February 2021 by Chelsea U.
So it's mandatory that I have my COVID test within 3 days. So I schedule my test on 02/03 at 9:30am. I sit in the drive thru line with two cars ahead of me and by the time I get to the window it is now 9:45am. My test results were sent to my email today (9/4) at 4pm and everything was good until I seen the time stamp for when my test was "collected". It says it was collected at 7:43am. This means it's now documented that my test was collected outside of the 3 day window. Which is impossible for two reasons: 1. Walgreens opens at 8am and 2. My appt was at 9:30am This is so ridiculous!!!! CUSTOMERS BEWARE!
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January 2021 by Kate G.
I have been using this Walgreens pharmacy monthly for nearly 15 years for medications. The team there has never once let me or my family down. They are caring, effective, efficient and get it right. They go the proverbial extra mile if needed to get approvals for insurance or MDs. This is the "A Team." I've always received instructions that are clear and helpful about new medications. I could not recommend this pharmacy or the staff more highly.
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September 2020 by Yolisma A.
I only come here for convenience and I should just make the extra drive and go else where. The pharmacy has a line ... BUT if you walk up and had a prescription waiting you don't need to stand in line!? That would of been nice after standing in line for 10 mins to be your turn and Dorsey deciding to take a walk up person because they had prescription ready? I was like well so do I? But I stood in line like everyone else. Stayed in line another 5 mins to then be helped. Service continues to drop in this location? It's proven the employees are a reflection of management.
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February 2019 by Russ H.
Great card selection at this location. Employees are friendly and on the ball. Prices are sometimes hit and miss, store is dated and there is a ton of parking