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February 2024 by Dennis S.
DO NOT USE THE DRIVE UP ATM!! I was just told by chase bank that this atm is not managed / serviced by chase. So any transactions at this atm are not secure!
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July 2023 by Heather Davis
Most uncustomer oriented place I have ever delt with they told me to go to another bank to cash my check like I didn’t have an account at chase I am closing my account an will tell everyone I know never to deal with chase
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May 2023 by Carmela “Lita” Marez
I have been with this bank for many years and had my share of life's mishaps ìllnesses and this ɓank has never offered any kind of help on overdraft fees or forgiveness. On fees particularly for a person with disabilities on a very strict fixed income . I have not changed bank s ɓecause I don't drive anymore and have difficulty walking but tomorrow it will be closed the fees alone keep my account in negative overdrawn months at a time.Huge disappointment hope I never have to bank there again.
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May 2023 by Carmela Marez (Lita)
I have been with this bank for many years and had my share of life's mishaps ìllnesses and this ɓank has never offered any kind of help on overdraft fees or forgiveness. On fees particularly for a person with disabilities on a very strict fixed income . I have not changed bank s ɓecause I don't drive anymore and have difficulty walking but tomorrow it will be closed the fees alone keep my account in negative overdrawn months at a time.Huge disappointment hope I never have to bank there again.
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March 2023 by Brikell Burns
Never answer the phone after listening to the recording for 5 minutes
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March 2023 by Jou K.
Horrible employee attitudes in this branch Branch manager & two employees yakking it up, socializing with each other as clients are waiting in line. Went in to cash a $715 check written by Chase Online Banking. Branch manager tried to extract $10.00 from me to cash the check insisting that non-branch clients must pay this fee (Highway Robbery). I provided my Chase United credit card but she decided that I must pay anyway and began to YELL at me. Going to pay off that Chase card right quick. Never have these problems at Redwood Credit Union or American Express
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March 2023 by JASMIN M.
My experience with Chase today was very efficient, kind, and informational. Even though I was closing my accounts I was treated with great kindness and consideration from both the teller And the personal banker Solomon. I appreciate this experience and am still smiling. 1 star missing because Chase has raised all their fees... i have been feed out of banking here.
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December 2022 by carolyn brew
Chase is in my opinion the best..Dale we adore you and all the kindness you are Truly an excellent asset to Chase.Thank you
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September 2022 by RICH M
The drive up ATM rarely has money in it.
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June 2022 by Briana Begay
Everyone at this Chase branch is AMAZING. Julie is one of the best tellers I've had, she's so patient and thorough, I really appreciate her work ethic. Best Chase branch in Sonoma County!
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March 2022 by Amber Ferl
We've known David Burritt for years, since he was the VP Branch Manager at the Chase bank in Corte Madera for almost five years. What he was able to accomplish down there was incredible and he ran one of the top teams in the country bringing in over $100mil in new investments and $200mil in new lending during his time down there. He has now transitioned into with them and is a Private Client Financial Advisor. We have had clients from our Real Estate business go through him and they have had fantastic experiences. If you are looking for someone to help you with your next steps in investing and planning I have no hesitation in recommending that you reach out to David. He's amazing and you are in great hands!
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December 2021 by Eddy Torres
They never pick up phone . ATM malfunctioning
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September 2021 by Rich M.
The ATMs here never have any money in them on Fridays. How can both ATM machines be down in the middle of the day? No money in them on Monday either.
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August 2021 by A Salinas
Just do yourself a favor and head down the street to Bank of America, they don't care who you are or if you have an appointment, they are not going to ignore you.Ok I understand these are "Covid times" still. But a new customer walks into your lobby and sits waiting. Is it really ok just to walk by Travis and ignore them the whole time? A simple explanation of what your bank's routine is would help. This was my first time trying use this bank, and trying to move from state to state with a bank that is located in both was a very important and the main reason why I even tried to reach out to Chase Bank.
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September 2020 by Tim Youngs
The staff at this location have been wonderful to work with! I've been in numerous times over the last couple months, and every time I've been impressed by the level of service of customer care.
