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February 2024 by Debbie Santos
Very friendly staff and they made sure I was happy about the vehicle I was given. I would recommend them highly!
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February 2024 by Nicole Adimey
The manager Geo saved the day! I called to make a reservation and the central line gave me all incorrect information and did not deliver my car in time. The manager Geo at the local office WENT OUT OF HIS WAY to fix things and make them right for me. I will only come back to enterprise bc of his customer service! Wow!
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February 2024 by John Smith
Gio was incredibly helpful. On point, and professional.
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February 2024 by Jasper Hancock
First guy that helped me was new and genuinely nice. Needed assistance from another gentleman named Gio. Told me no cars were available so come back another day ?♂️. When I asked if he could call around the other enterprises for me to check availability he refused and wouldn't give me an answer why. Gave me a disconnected phone number for the other shop. Had to go back in and ask for the right number
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February 2024 by Carol P.
We needed a car rental after an accident, & because our car then needed to be fixed. We had an accident during this past storm with the high winds. And while our car was being fixed we needed a rental. Our insurance highly recommended Enterprise Car rentals on Cleveland Avenue, in Santa Rosa. We had such an easy & good experience. They went out of their way to make sure we had everything we needed. They were friendly, professional, & fast. They kept in touch thru texting to make sure everything was alright. Gio, the Assistant Manager, & Jacob were fantastic. If we should need a car in the future , we wouldn't think of going anywhere else.
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February 2024 by Chela Hernandez
Excellent customer service
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February 2024 by Mr. Roger C. Fardig (***JYNXD***)
Hooked my boss up with the Sale of a 2019 Nissan Frontier SV-4 after a lame Priuis crashed into his Colorado, {back in 2020} & just other day, {01/'24},Enterprise hooked him up again on a Rental & it wasn't no P. O. S. nah nah they hooked up a luxury car... ?✌️?
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February 2024 by Carolyne G.
Based on prior experience with car rentals, we weren't expecting much when we had to have a car after ours was totaled. Boy, what a pleasant surprise when these folks were helpful, courteous, responsive, and extremely well priced. I wouldn't recommend having an accident just so you can try them out, but if you find yourself with OTHER car rental needs, this should be the first place you look.
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January 2024 by Daralyn Schmitt
Very friendly staff.They got me into a car in no time.
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January 2024 by Job Skandera
Brad is a very helpful manager and cares for his customers
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January 2024 by Nikki Proper
This location told my uncle he couldn’t use the restroom facilities while we waited for our car. Also very cold demeanor from the worker guy. Would not recommend this location.
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January 2024 by DRACULA'S BEARD
Gio was very professional and helpful, went out of his way to make me feel welcome and offered any and all services to enhance my experience. Christian was also friendly and thorough. Overall, a very smooth and positive experience here at enterprise Santa Rosa. I will be back when I need another rental! Thank you Enterprise, you were great
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January 2024 by Jim Belt
Pick up at hotel to start rental plus return at end. Both promptly and cheerfully done. Enjoyed observing the ugly sweater day before Christmas.
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December 2023 by David Pohrman
Friendly and efficient
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December 2023 by Paul Roach
I needed a rental with short notice. They came throughFor me. Great service.
