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February 2024 by Gary E E.
Will you kind of forget that there is.a JCPenney at this mall at the far corner of the mall . You find it. By whole foods market . Will it as just about everything you need for yourself and others and family and friends . . I was just there two weeks ago looking for a running jacket to go running in the rain it ok store for me it's as a lot more to offer for the ladies then guys . But it works for my shopping needs.
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January 2024 by Michele Jeannette de Pentheny O'Kelly
Sue who was working in the mens Levis department is AMAZING!!! Please give this Saint of a woman a raise. She dug around in the back found what I needed and was happy to do so with holiday cheer!
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January 2024 by Maryellen Mullin
Lifetouch Photos at JC Penney did a terrific job with our family photos, and did a photo portrait of our family dog! Angel was terrific and thoughtful about the photos. Affordable and we took advantage of a groupon!
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January 2024 by Er R.
The man on the 3rd floor women's department was very helpful. Next I went to the jewelry department. The lady in the jewelry department was very helpful. She really helped me fine what I was looking for in my price range. I wanted nice things at a great price. I walked around the department for what seemed like an hour pulling out everything I liked to get a closer look and she helped me the whole time. I had my jewelry bag full of great items. She was so nice and sweet. I was hoping to get some stuff in the store instead of having to wait for shipping. I'm a big fan of JCP. I tried fast fashion then realized I should go back to the stores my mom took me too because I rather have a quality clothes that last. I'm thinking of trying the salon next.
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December 2023 by Tila B.
Came in here last night around 6pm and it was pretty busy we hit most floors doing our annual Christmas shopping and the deals were definitely there. One thing I wanted to point out was the checker Shawna who was helping us. I sat and talked with this girl as she was checking us out. I watched her ring up the five people before me and this lead me here. She was kind, she was patient, she was working and trying her hardest, she needed help but nobody was to be found and she just worked out the problems and continued through the line of customers. In seasons like this I always look at the workers faces. . As previous management that's something I always paid attention to.. the patience and kindness this girl had was irreplaceable at a time like this and had to let somebody know. I don't know her I never met her in my life but to see how she handled each Customer in this crazy Christmas time showed me there's at least kids who still show up to work with respect and determination, Shawna you had that girl. Thank you for an easy checkout and your kind customer service.
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November 2023 by David Royer
Penney's Big and Tall used to be a joke, unless you wanted sweats and football tees...slight exaggeration. This year, my wife and I went shopping for our son and I, and someone down there got a clue! Beautiful shirts and a great selection, including dress shirts. Add to that the fact that Penney's has REAL sales, unlike big men's catalogs who just jack up everyday prices, and charge regular prices for sales clothing. Check it out!
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November 2023 by Eri Molina
I give you 3 stars because the only thing I like from the store is the jewelry section, specifically the watches area, because you have a good selection. Store itself is good with good deals and service.
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September 2023 by S.E.L
You know I used to go to JCPenney when I was like in junior high and hadn't been there in years but wow was I surprised. They had some super duper cool deals on the second floor (make sure you take a cart with you because there aren't any up there). And I'm talking deals on electronics sheet sets kitchen bathroom bedding You name it man this place has got it. I don't know what's on the third floor I really didn't even get that far but when I got back downstairs I went through the shoes which were you know marginal and the jewelry was very lovely. The one thing that I really did like though was how helpful all of the sales people were. I mean, astonishing in this day and age frankly. And the topper was the salon The ladies who were doing the hair cutting and coloring really knew their stuff. This is why I originally went into JCPenney's was to speak to a colorist and then I found a whole rack of OPI nail polishes on sale for super duper dirt cheap which probably are all gone now because I know I bought most of them anyway I give JCPenney a thumbs up I mean if you're in that area check them out Good stuff really and cheap which is what I go for when I go shopping.
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July 2023 by Jane Grundstrom
Always great service for me. Staff always helpful & courtesy is a plus.Been a Penney's customer for over 30 years and I do all my shopping there.Gift cards for all occasions. Thank you.
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June 2023 by Bri B.
ZERO STARS FOR PORTRAIT STUDIO!!!!!! I strongly do not recommend coming here. ESPECIALLY to get photos taken in the portrait studio!! Not only is it pretty pricey but the photographers don't know what they're doing (at least the lady I got) jcpenny just hires anyone for a job it seems... People who are clearly not qualified. - I showed example pictures of what I wanted and was told "oh yeah, no problem, I can do that for you" just AWFUL. Why say you can do something YOU CANNOT, aren't you embarrassed? I also got blurry and terrible angle pictures. They took over 5 snaps of my son in six poses but only showed me ONE of the pictures from each pose!!! When I asked "where are the rest that you took?" they replied with "I pick the best ones and you choose from that." EXCUSE ME?! Who the fuck are you to decide which one is better than the others!! I'm the one paying for the photos but aren't even allowed to see ALL of them. Fucken ridiculous! DO NOT WASTE YOUR TIME COMING HERE
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May 2023 by Aaron Woods
Great experience good customer service
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May 2023 by Mary Liakos
Wonderful sales and the store is clean and organized!I live in Clarks sandals and Penney's sales are 40 percent off of them with many different styles!
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March 2023 by Liv C.
another store where no one answers the phone, the phone tree is useless and no dept. is staffed it seems.
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March 2023 by Sabrina Sandoval
Their clearance section is fantastic. The people that work there a very nice too just don't steal from them because I seen them get some people and it was kind of awesome actually because when people steal from corporations you're actually stealing from the workers and their hours. So they got people watching people. So overall they're really nice as long as you're not stealing.
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February 2023 by John Torres
My experience was great and the staff helped me look for some 49er appeal.Will go back on Saturday, but I did buy two shirts today.
