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February 2024 by Jonathan Vielma
Steven was hella helpful, will def come back ?
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February 2024 by Israel Navarrete
Steven went above and beyond to provide the best customer service. Diana also helped coordinate my appointment and helped me navigate my options when choosing the best ring possible. Thank you all so much!
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February 2024 by Dustin Arroyo
Diane White is an amazing lady who always goes above and beyond to help my wife and I with all of our Jewelry purchases and we love to buy Jewelry. Diane is always letting us know about great sales and she is very knowledgeable about all Jewelry and she has great taste about what will look great on my wife and what my wife will like when I am surprising her with Jewelry. Diane also always knows I am purchasing the lifetime warranty with any Jewelry purchase I am making. I highly recommend everyone go to Kay Jewelers and ask for Diane if she is not their all the staff at Kay Jewelers is amazing I have made a purchase from each salesperson there and I have been satisfied every time. Every kiss begins with Kay. Sincerely Dustin Arroyo.
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January 2024 by leaa
diane was so helpful and kind and answered every question we had will come back made me feel very welcome highly recommend!!! she was very sweet
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December 2023 by Tetiana Volkova
Diane was super helpful with our purchase and helped us to find a perfect ring. I would suggest people come here for their next jewelry purchase.
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December 2023 by sudeep garg
Amazing place! Diane and Anna were not pushy and super patient. They infact encouraged me to check out all other places before making a decision. Highly recommend to anyone unsure about what they want and need someone to provide all information along with amazing option!
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December 2023 by Patrick Mounce
Diane was the greatest with helping me find my needs as well as giving me other options all around what I was looking for. I've been shopping here at this store for 12 years and will continue to come back. Go see Diane!
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December 2023 by Jaime Ramirez
Thank you so much for the great experience and patience we wouldn't shop any other place.
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December 2023 by angelina capri
Anna was so helpful! Best experience and will be coming back to work with her exclusively! 10/10 recommend working with her! ??
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November 2023 by Brenda Vega
I love Kay jewelers here in Santa Rosa. I have gotten all my jewelry here the staff is great and always so helpful. Especially Diane she is wonderful and kind she always goes above and beyond to help me find the jewelry that I need. She helped me special order Neil lane earrings a few years ago to match my necklace that were not available in store. I have been shopping here since 2014 and she has always been so amazing. Whenever I buy jewelry I always try to have her help me.
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November 2023 by Gerardo Flores
I always purchase my fiancés birthday and anniversary jewelry at this location. I have been shopping here since 2015. Diane has been very helpful throughout the years. I purchased my fiancé a new ring for her birthday in 2015 and Diane helped us pick out one that my fiancé loved. Most recently she helped me and my fiancé pick out her engagement ring and the experience was great. She helped my fiancé pick out a ring a that she loved and she gets compliments daily on her ring. I look forward to coming in and having Diane help us find a wedding band to match the engagement ring.
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October 2023 by Ana Virelas
Anna is extremely helpful . And went above and beyond to help us get the perfect wedding rings
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October 2023 by Dana Dodson
I was extremely frustrated with the exchange policy/procedure that Kay Jewelers has, as the only option, for customers! Steven from the Santa Rosa store is amazing and is a huge asset to the Kay Jewelers family. I received EXCELLENT customer service from him. If I do purchase from Kay Jewelers again, it will only be because of/from Steven.
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October 2023 by daniel blue
Dianne at the Santa Rosa Plaza is awesome! Knowledgeable and friendly. You don’t find customer service like this anymore. Keep her!
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October 2023 by Laisha Pelayo
Steven and Rodger from Santa Rosa plaza were super nice, great customer service with a smile and welcoming
