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November 2021 by Rachel A.
Anyone know what happened to this postal annex? Huge sign in the window that states "sale" and the business is closed as of 9/30. Unfortunately, there is a MOUNTAIN of mail piled inside of the door... including mine. How do we get this?
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August 2020 by Jennifer C.
I took a package in about a month ago and asked if they could print out the return label, as my printer was broken. The woman replied that she couldn't because of Covid 19. I asked her how that mattered, as she would be the one printing out the label and placing it on the package, with zero contact between us. She replied "Because of the pandemic, I can't." After I picked up my jaw, I went down the street to the UPS in Safeway where they printed out my label and returned my package. I used Postal Annex all the time under Kris; obviously, I will not be doing future business here.
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April 2019 by Jason Day
Sent some packages abroad, Chris was extremely helpful and when I lost the tracking numbers and called, he was able to get them to me right away. Clearly very organized and thoughtful about his work. Highly recommended.
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April 2019 by Doug Allen
Great neighborhood place for sending packages, getting mail, good card selection and making copies.
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April 2019 by Jack Everitt
We've been a multi-box owner since this location opened. Chris is always very helpful.
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April 2019 by Cathy Balach
Wow. We went to close the account (mailbox had run out) and the store was closed. I just got a call from the owner and he got nasty with me, as if we were trying to pull one over on him. Avoid this place, highly unprofessional.
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March 2019 by Rachel R.
This is a great option to the regular post office, since they are open until 5:30pm. I have sent priority mail & certified mail here with efficient service. They do not yet have a notary, but they gave me the name of a place where I could find one. Super helpful, thank you.
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February 2019 by Bailey B.
This post office is wonderful! They take great care and detail packing up every package. The new owners are so kind and such nice people. Coming here is refreshing! Would not go to any other post office.
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January 2019 by Susie B.
The family that has taken over the store is Fantastic. They have given the store a complete facelift and filled with items that you actually will purchase. Their attention to your packages is top notch and unlike the past owner, they do not charge to use the tape!! The location is perfect and I don't know why anyone would buy a stamp or send a package anywhere else!
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December 2018 by Ianthe S.
A wonderful family has recently taken over this location, and they are lovely. It's a convenient; there is an excellent bakery and flower shop and grocery store there as well.; I never have to wait long. Great customer service and I never have to worry long. A neighborhood asset.
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June 2018 by I Am A.
Been coming here for about 10 years now for my mail. Chris is really sweet and helpful. All the times I lost my key or forgot to pay my bill he has been very understanding. I always like chatting with him when I come in. Its been so nice to have a friendly neighborhood mail experience. No crazy lines or gruff employees to deal with. Best mail place ever!
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May 2018 by L Carper
This morning I saw one of the most disgusting displays of disrespect and aggression: The owner of the PostalAnnex+ in Santa Rosa became enraged at a brown Coca-Cola delivery driver who had parked his big rig outside our community grocery store, slightly blocking one parking space in front of his mail shop. The white owner, Chris, screaming profanities and racist stereotypes drove his car up onto the loading lift of the truck, prohibiting the man from continuing his work. Leaving his car there, he got out and continued to threaten the delivery man with police action and physical assault, literally yelling at the top of his lungs until there was a crowd of people outside. I walked over to try and calm the situation. Chris continued with threats and profanities before backing the car off the lift and allowing the delivery man to leave. I calmly told him he was out of line, overly aggressive, and being a disruptive neighbor. He then told me it was his first amendment right to scream at anyone anyway he chooses, told me to get lost, then went inside and brought out his American flag.
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May 2018 by Jacquelynne Ocana
This review is meant to supplement the reviews posted in the last few days below. I wrote the original Facebook post referenced in these comments. Please see my FB update below. Chris has acknowledged to me his behavior was unacceptable and will not be tolerated by his neighbors, customers, or community.
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May 2018 by Tom T.
Postal Annex is my go to stop for my parcel mailing and shipping needs...Kris is, and has always been, very helpful with making sure that we get the most cost effective, efficient shipping possible...he will continue to get our business, and I highly recommend him
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October 2017 by Karin R.
I wrote a poor review 4 years ago and now the owner is sending me all sorts of hateful messages. I hope those of you who also gave, less than favorable, reviews are not experiencing the harassment that I am. He has been reported. Hopefully he will be stopped.
