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December 2023 by Marlene E.
I primarily use the pharmacy here, with occasional store items as needed. I've always found the employees to be very helpful tho not intrusive, I'm always greeted as I come in with a cheerful hello & welcome, and for convenience it's the same large parking lot as Wednesday and Saturday SR Community Farmers Market (the best!) . After using this pharmacy over several years, granted with changes in staff, I do still recommend this RiteAid branch. Any small issues I've ever encountered, such as a refill forgotten, were quickly and efficiently remedied with a quick call. Overall, both pharmacy and store encompass a very smooth and professional staff. Decent prices overall considering the convenient location, ease of parking and shopping available while waiting for Rx. Do look for the deals in the ads & /or end of season - worth checking out. Definitely recommend!
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November 2023 by G Land
This store is great for exceptional customer service and product knowledge.
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September 2023 by Jay W
Pharmacy review is ZERO STARS.Nearly 1 HOUR wait for 2 people waiting to get RSV shots.UNDERSTAFFED FOR MONTHS.BOOOOOOOOOOO!Going elsewhere! What a freaking waste of time!Phone appointment-taker didn't even connect the dots on my age to see if I qualified for the RSV shot when I made the appointment by phone. UNBELIEVABLE.Don't waste your time!
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August 2023 by Allan C.
I wanted to get a few personal necessities and didn't want to park a long distance away and then have to navigate a cavernous store like CVS. So I looked and found this nice local Rite Aid and was able to park right by the entrance and lave my little dog in the car for a few minutes (I shop in the morning when I bring my dog so I can get my errands done before things really heat up). I was able to get all the items I needed in this small and not crowded store. Though they were clearly running at bare bones staffing I was still able to get my items and to checkout in less than 15 minutes. My dog was neither uncomfortable nor anxious since my trip was so brief. Nice place, clean, intuitively organized, with polite and knowledgeable staff. I had only come for some antacids, a few batteries for a radio, and an impulsive candy bar but that would have taken much longer at the CVS and, maybe I'm imagining this, but the Rite Aid staff seemed somehow happier than the CVS folks who, in my experience seem pretty unhappy with their jobs. So, shorter walk, easy parking, had what I came for and got my errands done in record time. Yay, Rite Aid.
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March 2023 by Angel Burdick
Peter at the pharmacy went above and beyond working after pharmacy hours just for me to get my medication. He is the best!
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March 2023 by Randy Freeman
Rite Aid established me as a new customer and made the needed transition from "CVS" to acquire my needed diabetic blood sugar testing aparatus that CVS failed to do repeatedly. Rite Aid contacted my doctor, got the needed information required by medicare and filled the perscription I was out of all in the same day---Thank You CVS :- ( Grrr...! I have had it with CVS being so lame regarding my particular perscription. I feel I am off to a good/great start with Rite Aid appointing me with confidence in their ability to satisfy my medicinal/testing needs that I use daily.Randall (Randy) Stevens (formerly Freeman)
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February 2023 by B N
My first time coming to this store and most definitely my last coming to rite aid in general! I came in to do some shopping and also had a return my mom asked to to do for her. Cynthia, the manager, was so rude and had the audacity to suggest I stole the said item I was returning as she didn’t carry that product there. I informed her that it wasn’t purchased there but assumed corporate stores take returns from other stores. She didn’t even give me a chance to reply before she turned around and walked away. Then proceeded to loudly explain that she would be “ checking the cameras closely for shoplifters” to herself as there was no one else but me. Not to mention she looked high off her gourd on god only knows what. Worst customer service I’ve ever experienced. Clearly she is more than pleased with her title and is on a power trip. No wonder the store looks like it’s closing. I doubt there’s a lot of return business as I’m sure she’s a habitual verbal assailant. Too bad because rite aid used to be my go to drug store for a lot of weekly shopping!
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February 2023 by Jamie Taylor
This used to be a TERIFFIC Pharmacy when Barbara the Pharmacist was here. RX's were filled within 1 hour usually (with a smile from Barbara as well). Since she left, the wait is usually several hours longer, the service has suffered (not organized & employees look confused), last time they said "come back in 1 hour & it will be ready for sure because the pharmacist is filling it right now". I waited 1.5 hours & it still was not ready. They said it would be ready in an additional 45 minutes. Over 1 hour later it was ready & "sorry we got busy" was their explanation. It is amazing how much of a beneficial difference one person like Barbara can make. Now it's not unusual to have 8-10 customers in line with just 1 employee working slowly at the counter & the wait in line alone can be quite long now. I am getting my stuff transferred to another place unless Barbara comes back or someone as good as her is hired right away. We miss you Barbara !!!!
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January 2023 by stephanie trotter zacharia
I forgot this store was here and came to the Farmer's Market and was pleased to knock an errand off my list. Thomas was a great staff member - absolutely helped me find everything I had on my shopping list with a very pleasant attitude. This is going to my new pharmacy.
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January 2023 by Pamela Yoho
I enjoy shopping at Rite aid the staff and associates are friendly and helpful and the have the items in stock I need.
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January 2023 by Kevin Griffin
What in the hell happened to this one pharmacy... Lines through the store and closed on weekends as well as closing early weekdays. This is unacceptable... I'm moving from this pharmacy to another after ten years with Rite Aid...losing Barbra and Kendall killed this place. BTW the store is clean and run well. I feel bad for the associats having to work under pressure from us long time customer's, they do a great job keeping a smile on their faces while customers in line all chat about how the pharmacy lost it since losing Kndall and Barbra...
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January 2023 by L Mad
The new people working the pharmacy are all slow and look lost. Bring back they original ladies that use to work there !!!
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December 2022 by marc x s.
IF THIS IS HOW THEY TREAT THEIR DISABLED CUSTOMERS, I would HATE to see how they treat their able bodied customers!?!?!!!!!!I am updating my review to a negative 10 stars. It has come time to find a new pharmacy after 20 plus faithful years as a customer. There are ways too many flys circling this dead piece of SH*T store. They are consistently over a week late filling my prescriptions that I have already been out of for a week or longer, it's very dangerous for my health. Not only that I call my scrips in a week or more early to make sure they can fill them. The pharmacy has not only cut its hours that it is open but it is now closed on the weekends. I got a lame response for my last review from someone who obviously doesn't give a sh*t about the store or all the peoples problems. You guys are a joke and should just shutter your doors so people that need a pharmacy are met with one when they show up. I am disabled and they make it impossible to ever get my meds in a timely fashion. Even as close as last year the pharmacists would fill all my medications at once so I could make one trip a month and knew everyone by name. I doubt the new employees have ever worked in a pharmacy before, if ever even had a job before.
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December 2022 by Bruce P.
The pharmacy has absolutely horrible hours and somehow manages to mess something up every time I order a prescription here. They take days to confirm Rx's that others have filled easily. Save your time and headache and fill your prescriptions elsewhere.
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November 2022 by John Rytych
Well it appears there has been a change at this Pharmacy…use to be 5 star but personnel changes and incompetenceI now will have no choice but to go to another pharmacy. And now closed on the weekends…use to love the ice cream but that part has been closed for a long time. Sorry Rite Aid but you have lost focus on your customers.