June 2023 by Chris Senseney
In check the skincare products they have because sometimes you can find very good brands for about 50% less and I always like to save money so I can spend it somewhere else.
May 2023 by Fathalla Takrouri
Simply the best . I wish America was safer to visit . Everything is inside glass lockers now .
April 2023 by Alex Torres
This store is always stocked. Alot of shoes for man. It's mostly very organized. The store has two exits with cashiers on both sides, one in the back and one in the front. Customer service is great as well.
April 2023 by Lorraine “Lori” Medinas-Graham
I have been going to this Ross since the day it opened...and unfortunately their customer service is not what it used to be. .Swearing at customers by security and having them throwing them out of the store claiming it's after closing? Only to have the customer find out when they reach their car that it's still 5 minutes before closing? That seems a bit over the top to me... I'd rather visit some other Ross at this point... UPDATE: I saw that someone else mentioned the tall bald guy a year ago in a post and that is the exact person I am talking about he is a security guard or used to be...the one they have now is a lot nicer... the tall guy was rude and aggressive and intimidating although not very intimidating to me I'm afraid but nice try it just means I don't want to return to the store not because I was intimidated but because of the poor customer service you don't throw customers out of the store before it's even closed in my opinion.
April 2023 by karin kerk
Poor experience. Customer service is the worst. Carts can't be taken out, which is understandable, but it means one must make several trips from the inside of the store to the car which is likely a distance away, since there is usually no space in front. Unlike other ross stores, I was told the staff is not allowed to help, by the manager . Dissapoinring.
March 2023 by Carolyn Reed
They have closed and are no longer at this mall. They have moved into a smaller space in Palms to Pines in Palm Desert, where Smart & FINAL used to be. Seems like a weird location for a Ross store. Tight parking. But the mall they were in is dying a slow death. One by one, businesses are leaving. I probably won't shop at their new location. I like TJ Maxx better.
February 2023 by Jon Severson
I've only been to 2 other Ross stores before. This one was completely different. It was clean,organized and had the things I didn't know they carried that I needed for my kitchen. Only thing is there isn't many workers to help with things.
February 2023 by Cheri Perry
Always fun shopping at all the Ross'. Find the best stuff.
January 2023 by Jessie Dix
I usually love Ross, but their selection of shoes and dresses has gone down. It's hard to find things I actually want to buy anymore.
November 2022 by Gail Duffey
It was a mess! Hangers on floor in aisles of clothes, shelves and racks all disorganized. They need a crew in there after closing to clean and straighten everything up before opening next day.
November 2022 by Gandhi Kong
I mean it's Ross, but it's a big Ross. I dig Ross but you do get what you pay for. Cheaper prices equal cheaper quality. But there are some diamonds in the ruff. The ladies section is massive compared to anything else.
November 2022 by Leah Ferguson
Been going here for years. Always delivers great products, cute clothes, and little treasures. Friendly staff. Love it.
November 2022 by S.E.L
Oh Ross! I feel the same way about you that I feel about Target-I know that everything that I buy is going to fall apart but dang, IT'S SO CHEAP!!! Got to love the prices-Thx Ross, for reals ?
September 2022 by Nancy Salerno
Store needs a bit of cleaning upseems a bit low stocked but found what I needed.
August 2022 by Danae Gonzales
There are wheelchair accessible parking spaces and wheelchair accessible entrances, however, not all aisles are wheelchair friendly. The atmosphere at this Ross store is not very welcoming as the wave of chaos greets you upon your entry. It could almost be a turn off. Ross has always had a wide variety of things that are not only trendy but classic too and GREAT prices on name brands like Nike and Adidas etc.This Ross store could use some customer service education but we arent there to make friends, we are there to shop for great deals on great merchandise and that's just what you get at Ross.
