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October 2023 by Fred Klonsky
Terrific people. Helped me out in time of need. Caring and sensitive. The best!!!!!!
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August 2023 by Terrie Wallin
Helpful staff and clean facility. It’s clear the care taken over the site and the site is well maintained and clean - 100% recommend!
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August 2023 by P.L. Litefoot
I am a return customer as a result of my prior experience. The operators are a husband/wife team and they are professional in appearance, cleanliness and ethics. Prices are competitive. What more could I ask? I will also add that I used to work in a local storage facility, so I know what to look for.
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July 2023 by Donald B.
Worse place to rent from today I showed up about 5:20 early enough time to get inn but the power was out so I call customer service and there was nothing they could do they asked me to ask the women on the property for help after I tried to explain to her I need my tools for work tomorrow morning and it would be nice if she could open the walk in gate so I can just go get my tools she told me no and that she doesn't care and its not her problem and today is her off day I said it takes 5 seconds to open the walk inn gate and you would be helping a customer not lose there job she said no and they said I was yelling at her I was nice and respectful to her and this was the second time having a issue with her I have called customer service and requested a refund I want all my money back and want nothing to do with this place as it may have cost me my job the customer service over the phone told me they were very sorry and they don't understand why she would not help me I would not recommend using this place at all right now there are people stuck inside as we speak this completely ruined my day and possibly my job.
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May 2023 by Kirk Gaston
Clean, secure...owners are awesome folks
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April 2023 by Jamie Klassen
By far the cleanest self storage I've ever stored at. Very nice owners & maintenance man. No deposit makes it super easy to get started. Only downfall is that the gates lock for the night at 7pm. Otherwise 5+ stars ⭐⭐⭐⭐⭐
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February 2023 by jerry day
AFTER RENTING BRAND X STORAGE UNITS I COULD NOT BELEIVE HOW STORAGE MASTER OPPERATES IT'S UNITS . I WAS GREETED AT THE FRONT DOOR BY PATTY THE MANAGER RIGHT OFF I KNEW THIS WAS THE PLACE. SHE SHOWED THREE UNITS THAT WHERE EXTRA CLEAN AND HAVE INDAVIGAL ALARMS ON THE ROLL UP DOORS . I PICKED ONE AND WENT INTO THE OFFICE DID THE PAPER WORK . SUPER PLACE SUPER PEOPLE AND IT'S HOME OWNED JERRY DAY
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December 2022 by Emily Morrison
Great customer service, easy sign up, clean and well lit facility.
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October 2022 by Kade Blackwelder
Really enjoyed them when we first got our storage but that fact that they're practices have more than doubled is insane! They are taking advantage when everyone is having a hard time. Very disappointing. Plus no reasonable time of notice before the price is raised. Go somewhere else. Greed is thy name!
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August 2022 by John S.
Very professional and friendly. Nice people! The spaces are clean and secure. They gave me a competitive intro rate for 3 months. I feel like I made the right choice!
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June 2022 by Marsha Bluto
Patty and her husband who run Storage Master Self Storage in Santa Rosa couldn’t be any nicer. I don’t think I’ve ever seen a storage facility as clean as this one. My storage locker was as promised and I’m very happy with the price. The check in process was smooth and simple and access is easy. Codes and alarms make this storage facility super safe!!
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May 2022 by Bill Weir
This place is very well run by friendly people. I have been a happy customer since 2011. Go for an annual rate if you can as it's a better value. Rates and rules here are reasonable.
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May 2022 by Michael Troy
Great people to work with. Very professional and helpful.
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February 2022 by Nancy Hayssen
I stored some stuff here while in transition of houses. I felt secure with my belongings here. It’s safe, clean and reasonably priced. Also there’s supportive office people inside the main office and secure gates.
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December 2021 by G De
I love these guys. They run a tight ship. The place is very well managed by the couple that own it! I would recommend them to anybody.
