-
December 2023 by Monica C.
Staff is very professional and knowledgeable.
-
December 2023 by Carmen Rosella
Really nice people work here—everyone is always so helpful!
-
December 2023 by B T
They are always so nice and helpful here! Thank you
-
October 2023 by Angel Centeno
Very good customer service, and speed.
-
October 2023 by Ray Andrea Smith
I have the best Service at ups store I would Recommend anybody to go this one
-
March 2023 by Nat Lopez
Rebecca is AMAZING great attitude and customer service, always so helpful! This ups is one of the best locations in Santa Rosa! Quick and easy!! Thank you Rebecca for being such a great hearted person!
-
March 2023 by Christina Tupper
Super helpful with my needs. Had to have TMobile shopping labels printed and I sent her multiples of one and she did not charge me to re print! Definitely would go here again should I need to.
-
February 2023 by Ralph Sellite
A fantastic store; I had an excellent experience! Rebecca went out of her way to help me ship a high-value instrument out of state. Customer service was outstanding! Highly recommend it. Five stars! I was thoroughly impressed. Before Rebecca took care of me, I watched as she, with extreme patience, dealt with a customer who had many questions and was very challenging. She handled it with grace and care. Kudos to her and her staff! A+ store with first-rate customer service. Again, I Highly recommend it!
-
February 2023 by carolyn brew
I really like this store.. Rebecca is so kind and always willing to help .The other ladies are nice too thank you for the great customer service ‼️
-
February 2023 by Ralph S.
A fantastic store; contrary to the previous review, I had an excellent experience! Rebecca went out of her way to help me ship a high-value instrument out of state. Customer service was outstanding! Highly recommend it. Five stars! I was thoroughly impressed. Before Rebecca took care of me, I watched as she, with extreme patience, dealt with a customer who had many questions and was very challenging. She handled it with grace and care. Kudos to her and her staff! A+ store with first-rate customer service. Again, I Highly recommend it!
-
January 2023 by Monkey JumpStarr
Avoid this UPS store at all costs unless you are willing to be treated in a sub standard fashion by really over the top rude employees. I was shocked by the treatment I received at this UPS store.
-
January 2023 by Moe K.
A really terrible experiacne. The woman working there is really awful, and I would never reccomend this UPS store under any circumstance. I think Rikish needs to loose his opportunity to run a UPS store, as he is a discredit to the franchise. Rikish was on speakerphone encouraging this woman to belittle me while refusing to help with my UPS package. I was shocked at the treatment I received. I will be reaching out to UPS headquarters.
-
December 2022 by Allan C.
I had to go here to process a legal document that was emailed to me. The busy but efficient staff were very pleasant and helpful. They helped me with forwarding that email, printing the shipping label and notarizing my signature on the document. There were other customers but I was in and out in 10-15 minutes with all tasks done. They even had a US mail drop so didn't even need to look for a mailbox. These folks were just great. Good service. Good attitudes. This is a well run shop.
-
July 2022 by Nancy Hayssen
Dropped of an Amazon return here. The place is clean and got help in a jiffy. It used to be a few doors down, now it's on the corner.
-
June 2022 by Laura S.
I rarely leave reviews. However, after a bad experience at another UPS location yesterday and such a good experience at this location today I felt compelled. I needed notary services and booked an appointment online for myself and my mom. At this location, although there was only 1 employee working who was also the notary, we were able to get the help needed. The customer service at this location was great. Ingrid was the sole employee this morning and easily transitioned between helping us and the other customers coming in to drop items off. This location has all my business from now on.