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March 2024 by Lisa Taylor
Several times I have packages be delivered to post office only to have them forwarded to another address per request, I never did request a forward. I live in the area which I must use this post office. I hate it
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December 2023 by Esperanza Domingo
I can't even believe that this location isn't under constant investigation.
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December 2023 by Gavin ludeman
Called me saying they wouldn’t deliver my package. Had to go pick it up
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August 2023 by Phillip T.
Staff aren't very friendly, but dropping off packages are OK. Don't expect speedy service for printing out labels etc. Word of advice: print out your own labels and use priority mail flat rate boxes if possible. Saves you a big headache with paying for postage and boxing it. You can get free boxes sent to you through the USPS website instead of having to deal with paying for postage etc in store.
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June 2023 by Mr. “Chicago-n” B
-Mailman could not find my address.-Tracking page said it was sent back to the post office.-Went there when it opened next day.- They looked around for 30 minutes for my package and couldn't find it.- The guy took my number and said he'd call me when/if he finds it.-1 hour later I get a tracking notification that it has been sent back to the original address.
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April 2023 by L
Friendly staff had a package wrongly marked as business closed undeliverable and she went out of her way to explain what could have been why etc. Found my package and solved my problem thank you
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February 2023 by Domonique Jones
This location with their staff does an absolute poor job with everything. Customer service is trash. They don't ever pick up the phone. Why even have this place open.
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December 2022 by Kimberly Brunner
This place is a joke!!!! They don't answer the phone every mail person doesn't know how to deliver mail at all I'm so sick of "creating a claim" and nothing ever happens!!!!!!!!!!
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July 2022 by Kimberly A.
the worst people and place ever everyone here sucks at their job. the mail isnt sorted right. the manager who replaced robin is a complete b***** i cannot believe this is our usps service i have to deal with. the absolute worst if i could put a negative star i would!!
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July 2022 by El Magnifico Goyo d' Sparta
The web says the close at 2:00pm as well as the door, yet I'm here at 1:40pm and it's closed. I called and they hang up. The held package due to an attempt of delivery failure so I checked my cameras and no one tried to deliver my package at that time. I asked the mail man if he had my package and said not today? How did he know what I was waiting for? Didn't even check his truck or bag for it, but he did report it returned to hub at 7:45pm? I get it, we all make mistakes, but please quit your job if you are not happy with what you do.... worst service ever.
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April 2022 by Victoria B.
I hate this post office, I was supposed to sign for a package and I waited for them all day, they didn't bother knocking on my door to get my signature they just brought it back to the post office and then I had to wait hella long to pick it up. Worst post office ever
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March 2022 by thegonger1
I got a text that my package is being held at the annex by customer request. I did not request that, the package is 40lbs and the carrier did not want to lug it out of his truck so I have to go get it. I called customer service and hopefully they can change that and get it delivered to me. Their hours stink, they open at 9 and close at 2. I am at work those hours and have to get on the weekend. Closed on Saturdays and Sundays so I cant get it then, ridiculous and frustrating!Update: I called back to USPS customer service and they said that my package was at another location but that was not so. I went to the annex location and turns out that the regular driver was not working the day my package was supposed to be delivered. I go to pick it up and it turns out my package it on the mail truck out for delivery. If they would answer the phone they could have told me that it was out for delivery instead of having me drive all over town and wasting my time!
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February 2022 by Vicki Stiles
I had a package due date 2/22/2022. It was in San Francisco on 2/16/2022. On 2/17/2022 it was 349 miles away in Southern California. And now no expected delivery date. Tracking shows it's still in Southern California. Annex not picking up the phone so I can talk to an actual person. I wouldn't care so much but It is a special harness for my blind dog. It stops him from getting hurt bumping into things.
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January 2022 by Mr K.
no one even answers the phone when you call... zero stars if they offered it, they are a monopoly and think they are in control, when, they are awful... i only use ups stores now!
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August 2021 by Cody R.
They need to clean house and start over fresh. Place is a joke, also who is only open until 2 pm?! Also Steve-O you're not fooling anyone with those fake reviews about yourself.
