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November 2023 by Yue Zhang
Good car cleaning but terrible car repairing work. I wouldn’t have paid $120 if I knew it would ended up like this. The detail manager said they can remove them. But now the scratch only changed form visible black into visible white. I’ll still need to spend more in another body shop store :(Angie, fine car wash but DONT do car repair here. Not worth it. Won’t come again.
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November 2023 by Amanda K.
I bring my Tesla here every week. This place is amazing. They take great care of my car and the membership is reasonably priced. I've been coming here for years and have had consistent quality service.
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November 2023 by Liz M.
I will never go to Classic Car Wash on Prospect Ave again. I've gone to the one in Campbell and was happy with my wash, but not in Saratoga. It cost me $19.99 for just an exterior, but I might as well have gone to a Shell and paid $11.99. The quality is the same--a quickie drive thru which barely touches the surface. After the wash there was still bird p*** on my car, and when I looked at the rest of the car it didn't really look clean. So, I got out a paper towel and wiped the edges of the windows and the back window, and the the paper towel was black. DO NOT WASTE YOUR MONEY.
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November 2023 by Joyce G.
Disappointed. I've used the unlimited exterior fast pass for years. I have experienced price increases, but this time increase was 50%. With 2 older cars, and no salary boost, I had to give up service. It was a fun splurge going in 1x week and having a clean car...always tipped out the workers. In this environment of trying to find new customers, you sadly lost one.
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October 2023 by Thomas S.
Fast and efficient at a fair price using monthly plan ... wheels always look greatYou can sub a car for full service monthly
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October 2023 by Janz S.
Best car wash in town!!! I had 3 vehicles that were extremely dirty. I took a chance based on all of the recent negative reviews here on Yelp. When the staff was done, all of the cars were meticulous. Everyone displayed great customer service. I was so impressed that I brought in my son's vehicles to get serviced. The headlights on my son's car were so dirty that I requested that they be restored. Please see photos attached. The headlights now look like brand new. I highly recommend this location. I will be back again and again since the prices are also very reasonable and competitive.
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October 2023 by Thena D.
Great customer service, I appreciate this a lot. Warm and friend staff. The actual car cleaning is not great. Been here a handful of times and they rush through and miss obvious spots inside my car every single time. But, if you do the monthly subscription it is worth it for the unlimited exterior cash washes even if they don't do a great job with the interior.
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October 2023 by bridina h.
Customer service here is above and beyond!They made sure I knew of all my options. They even have the ability to fix fogged headlights.. which I took advantage of and I could not be more pleased.This location is amazing, thanks team!
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October 2023 by Sharon D.
I forgot I had the same experience along time ago. I don't know why it came back. They also made me pay the highest price ... (talked me into it) saying how "good their service is" I cannot . And I still tipped them fat.
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October 2023 by Ariel Lai
I used their exterior and interior cleaning, and ended up receiving bad service and terrible work ethic.On the exterior, I found the short but deep scratch on my paint, which I am sure that it was not there before the service.On the interior, all my coins in my cup holder are gone. It is unacceptable that they do not tell their customer about it, no matter it is sucked in by vacuum cleaner, or somebody wishes to keep them.Service: Auto interior vacuuming
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September 2023 by Louie Rivera
This car wash pushed you to buy their membership car wash program for unlimited washes per month. They even tell you if you cancel your membership all unused car washes will stay on your account as a credit that you can use at any time. Lies - All Lies… it took us 2 months to cancel so they hit us with two additional months, we had like five credits. When I went to use the credit they said no because they were no longer honoring unused credit. Do not use these con artist.
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September 2023 by Robert Ortega
My first time here. Very efficient with special lanes designated for certain services. Staff were very attentive and friendly and helped me navigate everything. I did a wash and wax and a special service where claybar was used to remove dirt and gravel that I picked up that same day while driving through a road in the process of getting paved. I also decided to fix a chipped windshield while I was here. So a bunch of services taken care of in one convenient location.
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August 2023 by Henry Martin
Hmmmm I read a bunch of negative reviews about this place but I must say…. I drove in to sign up for their “wash your car as many times as you like deal, I pulled up and was greeted by an employee immediately. He was very pleasant to talk to and deal with. When he was done he gave me 4 free car was cards to give to friends and he even stopped the long line for me to cut in. “When he did that I also noted that he gave the customer he cut off for me some free car wash cars as well.The car wash it self did a great job on my vehicle too, I took off 1 star only because the drive in area is so small, cars backed up on to the street
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August 2023 by L
I been so busy with work and kids plus traveling that my car looked like it was ran through the mud so I finally had time to take it to my favorite spot. Classic Car Wash never disappoints me. They are quick, efficient and worth the price. Thank you Classic Car Wash for the awesome service you provide.
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August 2023 by miranda ramirez
It’s a convenient car wash but my car is always still somewhat dirty and it’s frustrating because I have to drive pretty far to get to this car wash. I’m on a monthly plan but I will be cancelling really soon. If you want something really quick then this is the place but if you want your car looking amazing this is not the place to go.
