October 2021 by Shawn H.
Great value, however they can improve on drying the vehicles. Thus the 4 stars. Everything else has been fine in my experience.
October 2021 by Richard F.
I used to go to Lozanos in Mountain View but this place is way better. I get the monthly package and it's definitely worth it! The staff is responsible, incredibly kind, and always on point!! Even the person inside is always nice and helpful. I've been recommending everyone I know to come here Smh at the other comments. If you want a detail, buy a detail. This is a quick service car wash!
September 2021 by Jennifer V.
I am a lazy person and hate cleaning my own car. This place does it all! For around 40 bucks i get a carwash, and vacuumed inside and wiped down. They do everything for you! You just sit outside by a pond like scenery with ducks and fishes and just wait! This is the only place i go to when i need my car cleaned or detailed. Its fast and easy. The only downside about this place is the guys in the beginning usually try to upsale you. And sometimes its not spot on clean. I once got detailed and waited for like 3+ hours. But the normal vacuum and wipe down takes like fifteen minutes. The drive is a bit far for me but i just love how convenient it is. Thats why i keep going back!
September 2021 by Bruce D.
I don't have my cars washed very often since they have tripled with prices and pay workers unreasonable Wages. $17/plus tip is a lot Of money to dry a car. Been going here for 20 years. This is the first time my truck came out perfect. Haven't been here in a year. Great improvement. It's still $16.95 to have your car washed in van nuys at all car washes. Price we from $36 last year to $45 this year. At this rate.....
September 2021 by Tammy S.
The service was poor and now I see why most patrons use the self service instead! I guess it was a lesson for me not to waste my money tipping (40.00 -50.00) per visit! My best advice is to avoid the self service all together and you do decide to use it anyway...watch where they park your and check their work inside and out...ALWAYS! Terrible...terrible service! Good luck
September 2021 by Joseph C.
Got the wax special package at $199 for my dad's very dirty car when I went to visit. They tried to upsell a clay bar, but it wasn't necessary as this car is garaged. (And my dad hardly cares about the paint) They took the estimated amount of time but when I got it back there was still obvious stains from where there was some bird droppings that could of been cleaned off better. Overall had better experiences with private detailers at the same or less cost.
August 2021 by Jim W.
I use their fast pass and it's good but they definitely need to learn how to clean the inside and outside of windshields better. It's inconsistent and not well done.
August 2021 by S Q.
CLASSIC CAR WASH SERVICE & INTEGRITY HAS TAKEN A DEEP DIVE! I drove into the car wash today their sales guy offered me 2 large packages & threw in a smaller package I could use anytime within the year. At the register upon conclusion of payment, the add on package was not offered, upon inquiry... was told I could only get it if I signed up for a monthly subscription! NOT WHAT I HAD AGREED UPON. A supervisor was called to address the issue, he reneged... THEN TRIED TO AGAIN UPSELL THE SAME PACKAGE AND MORE!!! Seriously!!! Instead of offering me something for the misleading info fed to me by the sales person... he continued to add another sales pitch! THEY MUST BE DESPERATE! Been a customer for over 20yrs & talk about misleading the customer followed by insulting a customers intelligence! Goodness!
July 2021 by Kevin Y.
I called the office and told the lady that I need to get the back seat cleaned, especially the furs my dog is shedding. She recommended full service package at $45. When I arrived one guy tried aggressively selling me a package of $479 to detail my car!!! When I asked about the $45 package, he said they would not clean my interior even though it was clearly advertised on their menu...These are not honest people to serve customers, but scammers trying to cheat people for maximum profit. Shame on you!!!
July 2021 by Brenda L.
The good: They have a $12/month membership promotion right now. I came and was able to get in line and get a car wash immediately. It was quick, easy and efficient. The workers were friendly and the 2 people at the end who dry off your car briefly with a hand towel were smiley and nice. For the car wash, you put your car in neutral and the track drags your car into the wash (as opposed to the types of car washes where your car's parked in one spot). The bad: It was $16.99 for the cheapest carwash option. The wash is slightly longer than your average that you get at a gas station but the result was the same despite the higher price. The interesting: There are two lines you can enter: the line for exterior wash and the line for interior cleaning/exterior wash. This is one of their four locations.
July 2021 by Eric E.
Well, this is my last visit here. I've been coming here for 20 years. I get prices going up, but $40 minimum for the cheapest wash is way too much. Especially because the quality of the wash is horrible. On the outside there was still bird poop, pine needles, and grime (easily wiped off when I got home),. I actually pre-vacuumed the car inside in hopes they might spend some extra effort/time just wiping things down inside. The mats, which are almost new rubber mats were not touched at all by the cleaning crew. The cup holders were still dirty. The parking brake cover in the center console didn't get vacuumed or wiped clean. I took some photos, but not every problem is represented in the photos below. Generally there is as little effort as possible to spend time actually cleaning as possible. They do get your car through quickly, but poorly cleaned. I've been thing about not coming back for a while now, as the quality has gotten progressively worse. Today did it for me.
July 2021 by Kenji Y.
Was pretty surprised to see the low rating for this car wash. * They have a membership where you can get your exterior washed many times as you want. It's about $25/month. This is exterior only and far from perfect. You just get to run through their machine and they'll wipe it down. Water spots and build up left. * Yes, they will try to upsell you detailing / headlight restoration / claying. They come up to your car and will point out things that can be fixed. This happens each time you go through and you just have to get used to saying, nope nope nope. * The workers try to be friendly. The lobby lady is very sharp and friendly * Today, I had hector do my headlight restoration for $90. He came up and explained that he did his best but some things wouldn't come out. I appreciated him explaining. Headlight restorations are like $50-70 elsewhere so it's high, but they guarantee it for a year. It's not a bad car wash place at all.
July 2021 by Classy L.
I'm so mad I brought my car here. Zeros stars. Just had a detail they damaged/cut my front window tint!! Clearly the detailer knew they damaged it and didn't say anything to me about it. I didn't notice until I drove away. It's a significant HOLE in my tint, u didn't think i would notice at some point?!? I know exactly what they did. They tried to get the glue off from an old oil change sticker (that wasn't there) and literally cut my tint. Did u use a razor blade? I'll be speaking with management to have them pay for my tint! I'll update review once it's handled.
July 2021 by Sarah Nade
DO NOT GO HERE! I got an exterior wash and it LEFT SCRATCHES ON MY WINDOWS! Not to mention it didn't even thoroughly clean my car. Basically paid them to ruin my car.. ?
July 2021 by Audrey Ostrowski-Gallagher
I've got the fast pass for one monthly charge. Love it!