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March 2023 by Kristin Lawrence
I have had good experiences at H & R Block in Sebastopol. The staff is friendly & professional. They make taxes easier.
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April 2022 by Paul Wood
I like doing business in person. And since I now live a half hour from the preparer I have come to be comfortable with, I can no longer take for granted that I will have reliable transportation to and from any appointments.
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April 2022 by Norm Green
Very friendly, hassle free. And very knowledgeable and professional
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April 2022 by Daniel S.
Arrived on time for my appointment, was told it would be "a few minutes", but it was over half an hour before I sat down with the only preparer in the building, Irena. Apparently the receptionist did this to all the folks before and after us too, no call or text to say they're running late. My return is not complex, but I do have a tiny bit of book royalty income. Irena began to enter it on the wrong form, I had to correct her and walk her through it. Took an extra 3 or 4 minutes, for which they charged me an additional $110 on top of basic fee. (This was not disclosed until the end, and I was never asked to ok the additional fee. The royalty income was only $56 income, so it cost me twice what I earned to report it through Block.) I then asked about help filing an amended return for previous year, and it became clear that Irena knew even less about the process or the rules than I did. Don't waste your money - if you have anything more than a simple return, go elsewhere.
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March 2022 by Brian Abraham
Shame on you once shame on me twice. I used these guys last year. I had problems I said maybe it was just a bad day. So I dropped my taxes off to be done last Monday I called on Friday they said they were not ready yet. But if I stayed on Monday they could have been done then. Somebody called me on Saturday. I was working I asked if they were open Sunday they said yes 12-4 even says it on their door. Showed up to pay my money and guess what they were closed. I really want to stay in sebastapol but not any more. These people are rude and will not be getting my buisness next year
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February 2022 by Sarah Klein
Charlene is very professional and efficient. I feel beyond confident that she’s doing my tax preparation.
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February 2022 by Matt Doyle
Had a great experience with Paul Heyworth. Very knowledgeable tax preparer!
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February 2022 by Ellen Jordan
I have used H&R Block for many years and have been happy with this service.
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April 2021 by Johanna Matli
called 3 times nobody returned my call. they did terrible work on my taxes. I'll never go here again. awful customer service.
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April 2021 by Paul Crowley
Charlene is highly professional and personal. I trust her expertise and I appreciate the effortlessness, on my part, of the process.
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April 2021 by Liz S
Charlene is professional, responsive, patient and thorough. I highly recommend her!
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April 2021 by Sue Owens
Excellent, efficient, professional personal service.
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April 2021 by George Herschkowitz
great friendly service
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April 2021 by Googie Govsnitch
Good service
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March 2021 by Karen S.
Laura did an excellent job and is very professional
