-
September 2023 by myron tiede
Willing to help in service department these guys are on top of it all.
-
April 2023 by Allan Winans
Great service outstanding staff.
-
February 2023 by Michael Bradford
Service Advisor Alonso 11/10 customer service.
-
July 2022 by Monica O.
I called Richland Chevrolet because they had a truck listed that we were interested in. Our truck was stolen and we needed a replacement. Insurance was going to cover it. They connected me to Alfred. He said they had the truck and we were going there to see it but when the day came for our viewing, Alfred said it wasn't there. That the owner of the dealership was using it. He said to save us a trip, he'd bring the truck to us. Drove it to our home in Bakersfield. Which we thought was nice after not having it available on the day of our visit. He brought a different truck that cost more than the truck we wanted originally. He said they didn't have the other truck anymore. We said no. We asked Alfred to find another truck for us and he said ok. We NEVER heard from him again. They dropped the ball and lost a sale. We purchased our new truck with a dealership that did everything we asked and made sure we were taken care of.
-
January 2022 by Alfredo Campos
Best dealership in the whole Kern County
-
December 2021 by Aerie H.
I was skeptical about coming here upon my arrival, but I am sure glad I did. Old school and the best! This is a type of place to go to for service. The employees are super kind. The service department is impeccable. I only had an oil change! He pointed out and recommended a possible future concern. No pressure to fix and buy now. I will definitely be returning here for my trucks needs!!!
-
November 2021 by Jose Vega
(Translated by Google) Good service(Original)Buen servicio
-
September 2021 by Scott F.
Took my 17 Camaro SS in to Richland Chevrolet for and oil leak. They quickly diagnosed the problems (oil cooler lines & oil pan gasket). Great service, Chuck, my Service Advisor, was great, and was able to get repairs covered under warranty. If you own a Chevy, give Richland a try...
-
April 2021 by Alma R.
They won't work with you. We were told if you don't get it somebody else would. Which is 100 percent true, but a whole day was wasted (no commission) because they weren't willing to make the customer happy. They only gave us $50 off a used car. Thousands of dollars for a car the was priced above what Kelley blue book says it's worth and only got $50 off. Waste of time. Plus the building is Hot.
-
April 2021 by Emily Rubio Russell
very friendly and great service!
-
February 2021 by Bri Whitbey
LOVE Richland Chevrolet, just purchased a new 2021 Camero. This is our 4th vehicle we’ve purchased from them, Alfred has always been our go to guy. He goes above and beyond!
-
January 2021 by Ely Frankie Arreola
They have great customer service and our not pushy and answer all the questions you may have and go above and beyond to make your car shopping experience less stressful
-
December 2020 by Denise Farmer
Friendly service. Get people there
-
August 2020 by Polly H.
We purchased a 2020 Chevy Traverse High Country. We found the car at a different dealer and Noel and Cameron worked on a getting to Richland. We have purchased all of our cars from Richland because of the excellent care we get with our vehicles. The service department is excellent and always ready and able to help with our vehicles. Noel Barboza is a great salesman, our vehicle was missing the trunk liner from the previous dealer and made sure we got a new set and he installed them for us. He also has made sure we are happy with our purchase and if we had any questions to not hesitate to call if we need anything.
-
August 2020 by Ricardo A.
Serviced my first car here awesome service I would definitely service my car here again. Don't let me even get started with the sales department, sales department is great I went halfers on a burrito with one of the salesman Noel. I would rate it 6 stars if I could but I'm only allowed to do 5
