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May 2024 by Gary Standke
Very well laid out with lumber, garden, tools, and house wares.
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May 2024 by Raymond Kirkham
Sean and the whole team where amazing!!! Very helpful in every way. +shout out to the kitties
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March 2024 by Ejmin O.
Went here the other day the employee that was working at night she was very helpful and friendly and went above and beyond to help me find the things I was looking for she had a positive attitude from start to finish I will definitely return for the things I need because I know I will get amazing help from her
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January 2024 by Caroline R.
DIY is a great place!!! They have a wonderful manager!! I bought a cast iron pan, but didn't notice that it had grooves in it because of the label on it. It was during the Xmas rush. I couldn't find my receipt. I called the manager and he was sooo wonderful! He asked me if the label was still on the skillet, I said yes, so by that they looked it up in the computer and I exchanged it for one without grooves. He was an awesome person. So helpful! Later that day I found my receipt. Their products are great. Their prices are excellent and their employees are sharp and very helpful!!!! Thank you DIY!!!! You are truly appreciated!!!
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November 2023 by Michelle E.
Amanda the GM is so friendly yet professional, and she even worked it out for DIY to donate materials to our school fundraiser! An employee even helped me to my car with lumber that i purchased. I found what i needed and prices were competitive!
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October 2023 by Ildiko Scott
Love going there. Lots of things to buy for do it yourself. Very helpful people. Brought in screens for repair and the man was real helpful and knowledgeable. Told us our screens will be done in a few days, but it was done in a few hours!! He did a great job.
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October 2023 by Tom W.
I've been coming here for years since back when it was Do It Center. The people here are so helpful! I was just trying to change two faucet stem valves and could not get one of them out of the pipe it was seized into. I brought it with me when I bought the new valve stems and Randy and Gary helped me remove the old one. They not only sold me the correct replacement parts, but they worked at removing the old one with WD-40, a metal brush and sheer muscle. I could never have done this without their help. This is what Customer Service is all about!
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October 2023 by Jennifer J.
Amanda and her team at DIY care about our community. She generously gave to our school fundraiser in Simi Valley, and even had her Dad help deliver gardening supplies for our raffle. It's nice to keep that small town feeling alive.
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October 2023 by Walter Smith
Great selections competetive prices. Friendly helpful staff.SENIOR, MILITARY, DISCOUNTS JUST ASK
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September 2023 by Melanie Middleton Nice
I've had great experiences at this location. I can't remember his name, but the gentlemen (proud grandfather) in the paint department always asks me if I'm doing okay and of course I need help. He is very friendly, knowledgeable and helpful everytime I come in!
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September 2023 by Lynne A.
Do not I repeat do not get keys made here! Nine out of ten times they won't work. I've been here three different times for it. Came yesterday to have one key made, got home and of course it didn't work. They said the key master made it, and it still didn't work. I came today and just got my money back. Customer service is nice, but wasting time and gas having to continually come back sucks!
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July 2023 by osrs a.
I'm a regular customer to DIY as I have lived very close to this hardware store. I have always thought the service was very up to par for a retail hardware store but in my entire life I have never seen an employee treated so badly. While shopping I overheard someone, which happened to be a manager, yelling at another one of her employees, saying how bad of a job she had done and wouldn't listen to what the other was saying to the point it looked like the employee was going to cry. I asked what this managers name was and another employee told me her name was Amanda and that's regular attitude from this Amanda. I will never shop here again where someone could be treated so poorly. I hope they find a new general manager soon that has empathy for their workers!
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July 2023 by Cheri S.
One star because I have to. I ordered a security screen door on April 10, 2023. Still haven't heard anything yet. This is unbelievable . Never again!
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June 2023 by Raul Gonzalez
Always love coming here over Home Depot. Always friendly employees that help with all my questions. Skip Home Depot and Lowe’s and go here, you’ll thank me later. :)
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June 2023 by thomas ditty
Great. Place to GET help...unlike the Big Boys a couple miles away.
