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March 2024 by Tamika Bridgewater
This place is clean and organized. The employees are polite and competent and to top it all off their very easy to do business with. My dog gets his nails trimmed there and they always do a good job and it takes almost no time.
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March 2024 by Mariann O.
I admit I misunderstood thinking I was booking an appointment for a teeth cleaning but instead it was for a check up with the discussion of a teeth cleaning. It was an honest mistake but they still kept my $69.00. Fortunately I can live without a refund but I'm very disappointed with the outcome. To the guy that "helped" me. When I said you were good at your job it wasn't a compliment.
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March 2024 by Peggy Hamman
Dr. Concepcion really cares about my pet's well-being. She takes the time to explain every recommendation she makes, and I never feel pressured to purchase things. The cost is amazing compared to other vets, and it's well-worth the treatment my pet receives. I am able to text with the office staff, which makes scheduling an appointment or obtaining refills very easy.
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March 2024 by Judy Castaneda
Friendly and efficient care. Obvious they love animals!
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February 2024 by andy ..
We have been taking all 5 of our pets to Pet Pawz-itive for many years. I think that when they were in Theresa's pet they had to abide by Theresa's ethics..... Ever since they opened their brick-and-mortar store, They are less than honorable. I brought our cat Banjo in for all his vaccinations, as I was getting the automated texts saying he was due for all his vaccinations. When I got up to the counter, I was told that for some reason they don't have any records for Banjo. Banjo is 13 and we have been taking him here for quite some time. I was then told that 1 of the vaccines required an exam and blood test, this was due to NO RECORDS being available. I agreed to the exam and blood test as If I went elsewhere, i assumed I would need the same exam and test. Since I was paying for the exam, I asked if they could look at Banjos tail. He was playing with his brother and he had a spot on his tail that some hair was missing. They took Banjo in the back and I waited for 30 minutes. The Vet came out and said Banjo was in pretty bad shape. He needed pain meds, anti-biotics, A full blood panel, Urine collection, Feline profile plus, wound care advanced, Gabapentin etc.... The Vet said, sit tight and someone will be out to discuss the costs. She just wanted to go over it with me first so I wouldn't be shocked. Another tech came out and showed me an $890.00 estimate. When I asked what I owed just for today, he told me $99.00. I said don't I owe for the vaccines? He said, oh... we can't give banjo the vaccines today... Now, I understand that Banjos tail needs some care but after all the BS and over inflated estimate with things not needed or asked for, I could no longer trust this vet. I will never return, nor will I ever recommend this business. Stay away from this place....just a follow up on the owners response to my review. You said you had no record of banjo. How is that possible? You stated there were no records of a blood panel. How would you know if you didn't have any records on him. I wasn't asked if I took banjo elsewhere or did he have a blood panel. Yes I came in for vaccination but never insisted on them. Was shocked and surprised to find out that he didn't receive them. My experience and that's all I can judge your professionalism from is that you are not trustworthy, and based on that and that alone, my review stands. You can debate and rebuttal as much as you want. We will not be coming back nor recommending you to anyone.
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February 2024 by Robert Westbrook
They sent hone a lot of medication and it gave my dog seizures. When I contacted them about it they told me they didn't give me anything to cause them but they did. Be careful of the medication these guys push on you.
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February 2024 by Claudia Perez
Very easy to get in on short noticeReasonable and friendly.
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February 2024 by Scott Lapp
Shame on Pet Pawzitive!!! My daughter took her Pug in for teeth cleaning. When she took her in, she was told there looked like one tooth that may need to be removed. The cost of the cleaning is $500.00 and if any teeth needed removed. It would cost $100.00 per tooth. My daughter got a call when the procedure was done and they pulled 18 teeth! I don’t know if they are desperate for money or if the dog really had 18 rotten teeth. The big issue I have is they didn’t have the courtesy to call my daughter and let her know before they pulled them all. This would have allowed my daughter to get a second opinion at least. The total bill was around $1,300 when she was expecting $600 based on the vets initial statement of a single bad tooth. Very poor customer service. Also, pulling 18 teeth at the same time seems like animal abuse to me. Would anyone allow a dentist to pull half of your kids teeth at once? Shame on Pet Pawzitive
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February 2024 by Vicky Leong
I was very happy with the walk in vaccine clinic in the evening. I also had my dog's anal glands expressed. The staff was nice and it didn't take too long.January 2024 - another great visit. I took my daughter's dachshund in for a nail trim and everything went well.
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February 2024 by Karen Hribar
Pet Pawsative in Simi Valley is a convenient, reasonably-priced, and transparent place to get your pet vaccinated. No upselling. We paid an extra $19 to make an appointment with a technician, but that is not really necessary as the walk-in clinic is easy too. All staff are very professional and compassionate. Highly recommend.
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January 2024 by Scott L.
Shame on Pet Pawzitive!!! My daughter took her Pug in for teeth cleaning. When she took her in, she was told there looked like one tooth that may need to be removed. The cost of the cleaning is $500.00 and if any teeth needed removed. It would cost $100.00 per tooth. My daughter got a call when the procedure was done and they pulled 18 teeth! I don't know if they are desperate for money or if the dog really had 18 rotten teeth. The big issue I have is they didn't have the courtesy to call my daughter and let her know before they pulled them all. This would have allowed my daughter to get a second opinion at least. The total bill was around $1,300 when she was expecting $600 based on the vets initial statement of a single bad tooth. Very poor customer service. Also, pulling 18 teeth at the same time seems like animal abuse to me. Would anyone allow a dentist to pull half of your kids teeth at once? Shame on Pet Pawzitive
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December 2023 by nick chetwynd
Staff is very helpful always had a good experience coming in to pet pawz-itive
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December 2023 by Michelle Bunyan
Getting an appointment for vaccines was easy. The staff was very professional, kind and patient with my fur babies. I felt the prices were very reasonable. Will definitely be a repeat client.
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December 2023 by Sheri Smith
Amazing experience. Staff were very helpful and friendly.
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December 2023 by Shareen S.
This practice is incompetent. Avoid and see other reviews. They have recommended very unnecessary, extremely costly, and distressing procedures to my sick pet for services they don't have the experience or skill to understand or diagnose. Dr. Concepcion has never provided a conclusive diagnosis and only knows how to defer treatment, she and her colleagues can only guess and never seem to give direct answers. This practice does not care about the well-being of animals and the distress these procedures can cause to them. Waste of time and money. It's time to change vets.
