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November 2023 by Tammy Berouty
We have a postal carrier who won’t leave our packages on the porch. We’ve asked her politely numerous times. She leaves them just outside the eaves so if it rains, the packages get wet. She had no pride in her work.
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August 2023 by Nadine C.
US Postal services in Solvang, California...If you need to mail a postcard (like I did), use your GPS and find the free parking lot next to the big windmill! Inside the post office, there are mail boxes, greeting cards for sale, drop-off slots, and friendly service! I was able to purchase some stamps and mail my postcard right then and there!Thanks for the convenient and efficient service!
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December 2022 by Connie Rich
I've never had a issue with them. Very nice customer service
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November 2022 by Shelby S.
This location has better hours than Buellton, so a good place to have nearby! And the parking right out front is so convenient. Huge shout out to Neeta- had to mail something yesterday and she was so helpful. She mentioned I could put my items into a smaller box and spend less money. So thoughtful! She found the box and packaged up my items for me.
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July 2022 by Blue Dog
The mail carriers are not very professional. They refuse to exit their vehicles to deliver mail. So, if a random car parked in the street is too close to a curbside mailbox, they just pass that box by. Think this is crazy? Our mail carrier just left a form in every persons box on our street stating same and is now doing same. The crazy thing is the form is a notice to correct for farmland boxes that might be old or in disrepair. And we’re in Solvang Village. But we’ve all had other problems with this office. Folks send out a stack of Christmas cards with “Forever” stamps on them and they all get retuned as overweight and not enough postage, even though they are standard store bought cards, and, in our case, cards from the same box were shipped from LA without any postal issues. We need a new local Post Master. This one is not providing leadership…
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August 2021 by Steve C.
The local service is very good. However if you go out of town and need your mail forwarded, the service is really, really BAD. I'm told they are under-staffed and overworked, and that may be, I don't know. Nonetheless, the forwarding service is awful.
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December 2020 by Grace C.
As a tourist, great post office that met my needs. I needed to get a package out, buy postcard stamps, and send out postcards. I came by a couple months go (which meant this was during COVID times), where staff (and, honestly, all of the businesses in Solvang) and majority of customers were wearing masks, maintained social distancing, and had some hand sanitizer. Close to the main road of Solvang, you just needed to make a quick turn into one of the streets to see the post office, and then another turn to get into a fairly spacious parking lot. Prices were typical USPS prices and didn't cost an arm or leg for being "out of the way". They were also pretty prompt/quick; my postcards were delivered by the next day for the ones I sent within California. A lot of people came by to pick up their mail from the P.O. boxes, so that was cool to see a high frequency of them being used. Would patronize again whenever we visit.
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October 2020 by Jim Mills
Always friendly and helpful. Our delivery person always has a smile when I pass her at the mail boxes. Great people with a great attitude.
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August 2020 by Cindy G.
This is the worst post office I have ever encountered. Submitted Mail Forwarding request upon moving out of the area. In six months, have received three pieces of mail that were forwarded. Other mail was sent to our old address in Solvang and the buyers of our home thankfully went to the post office and had them properly label it for forwarding. Very important pieces of mail were never forwarded, including two sets of renewal vehicle registration tags. Ended up having to go to AAA to obtain duplicate tags, which I had to pay additional fees for the duplicate sets. This post office should be shut down.
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July 2020 by Scott T.
We love our Solvang team. From our Post Master Frank to the counter team of Darren,Neeta,Riiza, and Jose to our team of mail carriers including Maria! You are the best
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May 2020 by Erika Vogt
Great service with employees who always make an effort to be helpful and courteous.
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May 2020 by Sean Sena
Do they have a proper dock for truck deliveries?
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February 2020 by Joan S.
One of the benefits of living in a small town is a less busy post office. However, this is hands-down the best post office I've been to--ever. Their friendly employees will take their time to make sure your letters/packages are sent properly and arrive on time. Or advise you if an Amazon return to England is not worth it, as the postage is too high. They are well stocked with priority mailboxes. I've never seen more than three or four customers in line--even at the busy holiday times. Thank you Solvang Post Office!!
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October 2019 by Corey Pinassi
Got serious attitude when an employee Alexis heard my wife and I talking about the Amazon seller who sent the wrong item to the wrong address over the phone. Very mean attitude and extremely unprofessional.
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October 2018 by Kasey Wulff
Incompetent. Couldn't find my apartment, barely a block away from them