I was trying to deal with an estate after a death in the family. They have so many hurdles and roadblock that it's impossible to resolve anything. They are the opposite of helpful. Very frustrating. And not just this branch. I've had the same experience at other branches.
February 2023
Well, I solved my problem remotely by ordering a replacement Debit Card over my iPhone using the BofA Account interface, so I really can't comment on my interactions with their financial center.
March 2022
Poor customer service. I'm forced to use this bank because I get direct deposits there. I don't want to go through the hassle of changing everything.
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