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July 2024 by Sally Wong
Always understaff.
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June 2024 by Dean Makovsky
I tried for 4 days to get my prescription transferred. No one did anything until I went there in person. Completely inept.
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May 2024 by Lisa Shaw
This location always appears clean and we'll stocked. This past visit was a little unnerving. As a financially secure, 68 year old African American Woman, I found myself being followed around the store, by one of the store clerks, as if I were a criminal or suspected thief. Not that I need to justify myself, this seems to happen often, when I give no one reason to pause or be alarmed. If you see a person stealing, then it is understandable your concern, but I did nothing wrong, and paid for my items and left. But it's blatant treatment, such as this, which makes me not want to shop in my own neighborhood.
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March 2024 by Wayman Wong
Always empty shelves
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March 2024 by Nathan Dyer
Great customer service, associates went above and beyond to get my order ready & ensure all my client needs were met!
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February 2024 by Corrine W.
Awful! Just went in to pick up a gift card. Cashier can't log into register. She called manager and he just stood there and spoke to her in Spanish guiding her. After 5 minutes, no acknowledgment that they are sorry. When I asked if another register was open, even though there were people at the photos area for passport pictures, manager said no and no apology. I told them I had to leave for work. No customer service and need a new manager.
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February 2024 by Dee L.
Overall, I like this Walgreens. The pharmacists, staff, etc. have been pleasant to work with. My complaint is that they no longer allow customers to used their restrooms. For seniors waiting for long periods can be challenging when the restrooms are not available.
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February 2024 by Elisa K.
The worst pharmacy in the Bay Area. Award winning slow and inefficient. it's like they're competing for some type of incompetent competition. Well let me tell you they absolutely win! They left me 5 messages telling me my prescription was ready only to show up and have it not be ready. Waited 35 minutes in line for them to tell me the system is down.
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February 2024 by Gina Leach
You need more people in the pharmacy.I have been going there for year's now and the line is disgusting! I have seen it all the way to the front door! People start getting angry and frustrated and take it out on your employees.Like they do the scheduling .The call center is a nightmare in it's self .more helper's needed in the pharmacy.Sale's alone should tell you that .
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February 2024 by Katsumi P.
I had the pleasure of being helped today at this Walgreens. I had exceptional help from "Silvia " She inquired if I need help which I did. She telling me where to look for and assisted me finding it. Thanks to Silvia for exceptional customer service. Thanks again. Because of Silvia this Walgreens is my favorite place to shop. Thank you James Yasuda.
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January 2024 by Daniel R.
Worst Pharmacy Experience! The tech behind the counter was rude and unprofessional. She couldn't help when my credit card was declined. I just used an hour before and the amount was $4.12. I asked if she knew why it was declined. She said, " I don't know how credit cards work!" Seriously!?!????
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January 2024 by Don Y.
Went to pick up photos, waited for service and all 3 clerks ignored me. Terrible service . I don't blame them for being busy, just don't ignore me, could have just said, we will be with you in a few minutes. I wait for 18 minutes before someone came to help me. Management should just mention to employees, just acknowledge the customer.
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December 2023 by Deepthi S.
Always a wait at the pharmacy irrespective of what time you come in, even if you have appointment. No separate line for immunization appointments
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November 2023 by Erin L
This Walgreens is so poorly staffed there is always a massive line both for the pharmacy and for the regular checkout. I honestly just need to switch all my prescriptions to target.
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November 2023 by Saul Lima
These people are useless here!!
Can’t even talk proper English.
