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October 2023 by William Traill
Always friendly and helpful.
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June 2023 by Fernando Garcia
John from Olander was amazing and huge help. I choose this place over granger and fastenal all day.
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May 2023 by Hung Tran
John gives the best service!
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March 2023 by Ali Asghar
Regular account or will call, they are very helpful and accommodating. Staff is knowledgeable and professional. Will call can be slow at times, they is parking by will call.
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December 2022 by J G
True experts. Very helpful and friendly. They figured out exactly what was needed.
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December 2022 by Mark W.
I was referred here by home depot. The store was well equiped with neat tools, "specialty" fasteners, and kept clean. The young man working there was sedulous and kind. An older man that appeared to have fallen on tough times mentioned how he was spending money he didnt have to make a xmas tree with wires, etc for his grand daughters that they would love. At checkout he took the old mans card gave it back to him and used his own. Didnt mention it to the man and wished him a Merry christmas. He was very helpful and spent a decent chunk of time with myself going through numerous boxes in order to find a screw with long enough threading for my fryer. I highly recommend this place.
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December 2022 by Tek 576
Great customer service, nice showroom and excellent prices.
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August 2022 by Ryan C.
Service was excellent. Found a new place to source hardware for my team. Found bolts locally that I was not able to find elsewhere.
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March 2022 by James McMath
Ty was very helpful. Took the time to make sure I got the correct part. Really appreciate his customer service.
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March 2022 by Edwin Miller
Great service was able to get what I needed and go back to work! The staff was very helpful!
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February 2022 by David Martinez
on maps and online open 8am to 5pmthey close at 4:30pm clearly posted
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November 2021 by Petr Ptacek
I was really hoping to like this company. I did "walk in" order, about 1000 pieces of metric fasteners.Positives:- Staff was friendly- Order was ready relatively quickly- Customer care is great, company clearly caresNegatives:- You cannot order online and just pick it up. It is 2021, come on.- Got fasteners in sealed plastic bags. You have to cut them open and throw them away. It is waste, what about press-to-close baggies?- I paid 50% more than I would from McMaster. With next day shipping. This one is deal breaker for me. If you cannot do bulk fasteners cheaper than boxed from McMaster, you are doing something wrong.So if you need fasteners right away and do not mind paying more, Olander is a great choice.If you can wait a day or two, you can save money by buying elsewhere.Edit: Adding extra star for their customer support.
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May 2021 by Don G.
Needed last minute assistance to repair my boat to meet a customer commitment with a family fishing charter. John went out of his way to find what I needed, provided instructions for installation and arranged an after hour pick up to help me out. A rare and refreshing experience with a great company. Olander came highly recommended by a friend who owns a business manufacturing aircraft parts who uses Olander frequently.
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August 2020 by Antonio Chavez
Fast service
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September 2019 by Zain Y.
Normally I loved doing business with them. Until the one time they got our order wrong. We returned the parts and got the correct ones. Then they charge us a restocking fee, and it's like I'm pretty sure we had placed the order correctly, and even if we hadn't, we gave them right back to you. And we order from you pretty consistently. Why do we need to pay this restocking fee. They essentially wouldn't budge, so they lost a customer today.
