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August 2024 by MrKimnozy
I can’t say enough good things about Denese and the incredible service she provides as the branch manager. From the moment we walked in, it felt like we were part of a family. Denese’s leadership and attention to detail are exceptional, ensuring that every aspect of our visit was perfect. She went above and beyond to make sure we felt valued and well taken care of. Her professionalism and genuine care for her customers set a high standard for the entire team. If you’re looking for a place where you feel right at home with outstanding customer service, Denese and her team are the best in the business. Highly recommend!”
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August 2024 by Twisted Meats
I had an amazing experience, all thanks to Scott! From the moment we walked in, he provided exceptional service with a warm and friendly attitude. Scott was incredibly attentive, ensuring we had everything we needed and more. His professionalism and dedication to making sure we had a great time were evident in every interaction. If you’re looking for someone who truly cares about their customers and goes the extra mile, Scott is your guy. Highly recommend!
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August 2024 by OL LUM
I had an outstanding experience thanks to Ashia! From the moment we arrived, she made us feel welcome and attended to every detail with a level of professionalism that’s hard to find. Ashia went above and beyond to ensure we were completely satisfied with our visit. Her friendly demeanor, combined with her thorough knowledge and genuine willingness to help, truly made our experience unforgettable. If you’re looking for top-notch service, Ashia is the one to see. Highly recommend!
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May 2024 by MID D
My appointment was at 11 am, and I arrived at 11:15 am. I waited for a while as there was only one Chase representative available. Another customer arrived after me and was seen first at around 11:25 am. It's not a big deal that she took another person ahead of me, but it was the way she spoke to me that was awful. She claimed I arrived at 11:19 am and since the other customer's appointment was at 11:30 am, she took them first. She could have been a lot kinder, but professionalism doesn't seem to be a priority at this place.
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April 2024 by George Hawkins
Awful customer service. I had gone into this bank to open an account with them but the guy at the desk said they were too busy when there was three employees and one other customer. Definitely choosing a different bank.
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March 2024 by Guantanimo C.
I've used Chase bank for years. The people inside this bank are not helpful. I've never really had the need to go in person until recently. The teller wasn't too bad but was not helpful. The supervisor came shortly after and basically told me that I can't move my money out of chase the way we wanted with a slight attitude. Unfortunately I'll be staying with Chase but their staff is not a good look.
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December 2023 by Tom Pimental
Found some $ , the customer service assistant, didn't handle the matter, didn't really know the procedure. Iwoud of felt better donating. Hope they learned from this visit. There is hope
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October 2023 by ljibarra
Tried to cash a CHASE check at a CHASE bank and was denied. Because it is above the limit for non chase customers. So I'm basically stuck with a worthless piece of paper. What a joke.
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July 2023 by J “dollop” wallop
Terrible customer service. Won’t be banking w chase again anytime soon. Thanks guys!
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September 2022 by Francesca Puccio
Great customer service, the bank teller I dealt with was very pleasant, knowledgable and friendly!
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March 2022 by Ali R.
Locations like this are a good reminder why I route for decentralized blockchain and crypto currencies to completely render banks useless.
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December 2021 by debjyoti das
It was easy to get my account created.
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November 2021 by Marley E.
Chase bots control accounts, and the tellers have no idea how to run Chase's system, nor know basic information regarding opening accounts, debit cards, and transfers. The automation is only going to get worse. Pull some money out now. These banks are criminal. You really can't be surprised at this point if your money just totally disappears out of the bank, and no human or authority would be able to do anything about it. Money disappearing nearly happened to our 2 year's worth of savings - over 10,000 dollars. No one at the bank or customer service knew what was going on with the money after 5 tellers said "1-2 business days for a transfer". It's been over 3 weeks withdrawn from the account and nothing. It was sickening. What can I do about it? Nothing. Banks have near immunity to prosecution and get bail out after bail out. Why do we put up with this? So we can have a shiny credit card to buy things we can't afford? Something has to change. Boycott the banks. Go Elon. Use Bitcoin.
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November 2021 by Marie E.
Chase bots control accounts, and the tellers have no idea how to run Chase's system, nor know basic information regarding opening accounts, debit cards, and transfers. The automation is only going to get worse. Pull some money out now. These banks are criminal. You really can't be surprised at this point if your money just totally disappears out of the bank, and no human or authority would be able to do anything about it. Money disappearing nearly happened to our 2 year's worth of savings - over 10,000 dollars. No one at the bank or customer service knew what was going on with the money after 5 tellers said "1-2 business days for a transfer". It's been over 3 weeks withdrawn from the account and nothing. It was sickening. What can I do about it? Nothing. Banks have near immunity to prosecution and get bail out after bail out. Why do we put up with this? So we can have a shiny credit card to buy things we can't afford? Something has to change. Boycott the banks. Go Elon. Use Bitcoin.
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September 2021 by pedro rodriguez
Drive up to ATM drive through and it is out of service. Move to teller drive up and waited my turn. I tried calling to have some sort of communication and this location fails basic customer service communication. After 5 minutes of waiting and calling a teller replies that they are busy with other customers. Okay, why was that not communicated when I first called? Lazy? They dont care. All they want is money. They can't fix ATM asap or keep in check if one fails to put a sign, no communication or acknowledgement to the customer, and they lack basic customer service care to return to see them in person. My same reasonto keep going to an ATMand not to a teller, or banker. I recommend going to a federal bank, where they do care and do things right. I only have two banks and so far this bank is use for payment only. Thank you for taking the time to read my concerns, feedback, and opinion.
