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January 2024 by Jennifer S.
Hersch and his staff are awesome! Always honest, great service! Have used them for all of our cars for years.
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January 2024 by Garrett R.
Great staff! They always take care of me! The price is always fair! I highly recommend them!
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January 2024 by Peter K.
I have bought my tires here for probably more than 25 years. You can trust these guys 100%. Hersh and Gilbert are both great. Hersh has run the place for as long as I have been doing business with them.
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December 2023 by Brooke Mansker
Super polite and helpful staff, in and out on time. Highly recommend their Tire Service
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December 2023 by Scott Weiss
We take all of our cars here for our tire care. We have had amazing customer experience at this shop and it all starts with the Manager, Gilbert. He is caring, responsive, and has amazing follow-up. One of the best customer service experiences ever with any business and particularly for a tire shop. Thank you for your AMAZING customer service Gilbert.
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December 2023 by Scott W.
Never thought I would one day write a review about a tire shop but this truly is one of the greatest tire service shops I have ever used. Their manager Gilbert is outstanding. friendly, caring, and fantastic customer service and follow up.
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December 2023 by Tom A.
my tire pressure sensor light came on and I had a screw in a rear tire I went to big brand in Thousand Oaks on Saturday just as they were closing for lunch they looked at the tire stayed and repaired it in 30 minutes FOR NO CHARGE! I did take care of the manager and tire technician What a wonderful experience
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December 2023 by Kenny C.
They have ALWAYS taken care of me and my family. Easy breezy, good people. Big recommend.
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December 2023 by realtvw
Used the website to order one tire, and set up appointment. Arrived day of appointment, was in and out quickly. Technician did a great job, wheel balanced out perfectly with a single weight, correct jack points used to jack up car, given old tire in clean tire bag as requested, all tires air pressure checked. This shop took care of the little details, would recommend.
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December 2023 by Ari
Everyone was amazing and Gilbert helped me SO much!!! I’m glad I ended up coming here, I don’t think I would’ve gotten such a good deal and honest help with my car.
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December 2023 by j.patricia gocke
My husband was a loyal customer of the Thousand Oaks Store for many years and I am grateful to continue trusting in all their services! I have learned more about caring for my 2009 Highlander from these gentlemen and a ‘Well Done’ to Gilbert and Dominick who work together on the BB TEAM!!! Today they replaced my right headlight and amazing that they are able to meet all my Toyota repair and maintenance needs so quickly !
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November 2023 by Gabriella W.
The staff was very friendly and was able to fix my issue in a timely manner. Highly recommend this place!
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November 2023 by Ariana A.
SO glad I came here!!! Gilbert was a HUGE help. Gave me a great deal and was honest. so grateful I ended up coming here!
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November 2023 by Richard Vickers
Awesome & timely service. The two gentlemen were very helpful both with getting my tires replaced and general maintenance. I recall the manage, Herch and his shop guy, Vince made the task of getting the VW fully repaired quite easy. Thank you guys.
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November 2023 by Darryl Bergman
Would not recommend. They tried to replace my rotors when they didn't need to to be. It's hard to find honest mechanics. They are too corporate to be good. Shy away.